Information Technology Support Specialist
Current
May 2020 - Present
AeroLeads people directory · profile
Ben Patterson Email & Phone Number
Information Technology Support Specialist
at
Mintel
1 work email found
@mintel.com
1 phone found area 312
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Support Specialist
Location
Greater Chicago Area, United States
Company size
Who is Ben Patterson? Overview
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Quick answer
Ben Patterson is listed as Information Technology Support Specialist at Mintel, a with 1409 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at mintel.com, phone signal with area code 312, and a matched LinkedIn profile for Ben Patterson.
Ben Patterson previously worked as Support Technician II at Switchfast Technologies and Intake Technician at Switchfast Technologies. Ben Patterson holds Bachelor Of Arts (Ba), Radio Television from Southern Illinois University, Carbondale.
Company email context
Email format at Mintel
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{first_initial}{last}@mintel.com
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AeroLeads found 1 current-domain work email signal for Ben Patterson. Compare company email patterns before reaching out.
Profile bio
About Ben Patterson
Ben Patterson is a Information Technology Support Specialist at Mintel. He possess expertise in customer service, social media, leadership, marketing, public relations and 27 more skills.
Listed skills include Customer Service, Social Media, Leadership, Marketing, and 28 others.
Current workplace
Ben Patterson's current company
Company context helps verify the profile and gives searchers a useful next step.
Mintel
12 roles
Ben Patterson work experience
A career timeline built from the work history available for this profile.
Support Technician Ii
• Provide remote and on-site support for 500+ end-users• Troubleshoot systems and network issues• Create and maintain Active Directory and Exchange accounts• Image and configure workstations• Documentation• Windows Server 2003, 2008, 2012, 2016• Windows XP, Vista, 7, 8, 10• Microsoft Office 2007, 2010, 2013, 2016, 365
Aug 2016 - May 2020
Intake Technician
• Ticket management via ConnectWise• Active Directory, Office 365 and Exchange administration• End-user hardware and software support including mobile devices• Telephony administration of Shoretel and RingCentral IP phone systems
Nov 2015 - Aug 2016
Director Of Public Relations
National Education Servicing
• Marketing and public relations through multiple channels including email, press release, and social media.• Research and develop new business opportunities. • Lead presentations and discussions about our product portfolio.• Ensure system operability for new clients.• Stability and usability testing for internal systems.
Aug 2011 - Jan 2014
Manager, Servicing Department
National Education Servicing
• Oversee staff of 16 in four different departments• Increased efficiency by implementing automation for routine tasks• Created new policies to deal with severely delinquent accounts• Worked directly with Senior Vice President to set department goals and employee performance review metrics• Handle escalation calls
Jul 2009 - Aug 2011
Supervisor, Servicing Department
National Education Servicing
• Oversee staff of 6 in three different departments• Increased efficiency by implementing automation for routine tasks
May 2008 - Jul 2009
Supervisor, Collections Department
National Education Servicing
• Supervise staff of 10• Reduced delinquency rate• Devised new policy for poorly performing portfolio
Jan 2008 - May 2008
Western Team, Originations Department
National Education Servicing
• Process loan applications• Generate borrower profile reports for clients• Inbound account maintenance
Oct 2007 - Jan 2008
Representative, Collections Department
National Education Servicing
• Outbound collections• Inbound customer service• Fraud investigation
Jul 2006 - Oct 2007
Customer Service Representative
A Taste Of California
• Inbound customer service and account maintenance• Outbound telephone sales• Wine sales and recommendations
May 2004 - Jul 2006
Administrative Support
• Support for DeVry Online Admissions staff• Inbound call distributionPosition was a short-term, temporary project
Feb 2004 - May 2004
Customer Service Manager
• Managed staff of 10 employees• Inventory management and ordering• Main customer support liaison for retail store• Wine, spirits and craft beer sales and recommendations
Apr 1999 - Dec 2003
Team & coworkers
Colleagues at Mintel
Other employees you can reach at mintel.com. View company contacts for 1409 employees →
GG
Gabriela Gallegos
Colleague at MintelEcuador
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KK
Kaka Kaka
Colleague at MintelKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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GM
Gaby Mora
Colleague at MintelEcuador
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JT
Jingyao(Yoyo) Tan
Colleague at MintelShanghai, China
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CS
Crystal Simpsons
Colleague at MintelOklahoma City, Oklahoma, United States
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JM
Jorge Mendieta
Colleague at MintelEcuador
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TC
Trinnette Caldwell
Colleague at MintelGreater Chicago Area, United States
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RL
Raquel Logato
Colleague at MintelSão Paulo, Brazil
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C(
Chenzhang (Leo) Xu
Colleague at MintelShanghai, China
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AW
Austin Wathen
Colleague at MintelChicago, Illinois, United States
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Gabriela Gallegos
Colleague at MintelEcuador
View →
KK
Kaka Kaka
Colleague at MintelKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
GM
Gaby Mora
Colleague at MintelEcuador
View →
JT
Jingyao(Yoyo) Tan
Colleague at MintelShanghai, China
View →
CS
Crystal Simpsons
Colleague at MintelOklahoma City, Oklahoma, United States
View →
JM
Jorge Mendieta
Colleague at MintelEcuador
View →
TC
Trinnette Caldwell
Colleague at MintelGreater Chicago Area, United States
View →
RL
Raquel Logato
Colleague at MintelSão Paulo, Brazil
View →
C(
Chenzhang (Leo) Xu
Colleague at MintelShanghai, China
View →
AW
Austin Wathen
Colleague at MintelChicago, Illinois, United States
View →
1 education record
Ben Patterson education
FAQ
Frequently asked questions about Ben Patterson
Quick answers generated from the profile data available on this page.
What company does Ben Patterson work for?
Ben Patterson works for Mintel.
What is Ben Patterson's role at Mintel?
Ben Patterson is listed as Information Technology Support Specialist at Mintel.
What is Ben Patterson's email address?
AeroLeads has found 1 work email signal at @mintel.com for Ben Patterson at Mintel.
What is Ben Patterson's phone number?
AeroLeads has found 1 phone signal(s) with area code 312 for Ben Patterson at Mintel.
Where is Ben Patterson based?
Ben Patterson is based in Greater Chicago Area, United States while working with Mintel.
What companies has Ben Patterson worked for?
Ben Patterson has worked for Mintel, Switchfast Technologies, National Education Servicing, A Taste Of California, and Devry University.
Who are Ben Patterson's colleagues at Mintel?
Ben Patterson's colleagues at Mintel include Gabriela Gallegos, Kaka Kaka, Gaby Mora, Jingyao(Yoyo) Tan, and Crystal Simpsons.
How can I contact Ben Patterson?
You can use AeroLeads to view verified contact signals for Ben Patterson at Mintel, including work email, phone, and LinkedIn data when available.
What schools did Ben Patterson attend?
Ben Patterson holds Bachelor Of Arts (Ba), Radio Television from Southern Illinois University, Carbondale.
What skills is Ben Patterson known for?
Ben Patterson is listed with skills including Customer Service, Social Media, Leadership, Marketing, Public Relations, Team Leadership, Microsoft Office, and Project Management.
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