Ben Ratcliff Email & Phone Number

San Francisco, California, US

San Diego, California, US

Sidebar is a private, highly vetted leadership program that accelerates your career. We have the people, the process, and the technology to drive your impact and growth.

Austin, Texas, US

I lead the Opower Solutions Consulting team within Oracle Utilities. My team supports all aspects of the Opower Sales machine including pursuit qualification, sales content, collateral, and pitch support, value-based business modeling, outcome-focused storytelling, tailored customer journeys with excellent demo, competitive proposals, and negotiations. My.

Austin, Texas, US

Post-Opower acquisition, led various teams responsible for solution selling Customer Solutions technologies (picking up CC&B, MDM, and continuing to lead Opower teams), Oracle Consulting Services, and provided overall leadership for Oracle Utilities global proposal management function. (Team size ~20 resources).Accomplishments included:* Integration of.

Arlington, VA, US

Provide industry expertise to accelerate the sales cycle. With a mastery of utility customer engagement and the Opower solutions, support joint program design with clients, business case development, deal positioning, and development of opportunity-specific collateral and insights. Focus on improving the efficiency of the sales process through the.

Dublin 2, IE

Management Consultant for Accenture exclusively in the electric utility industry for the past 10 years. Though consulting engagements have varied in both size and scope, all projects have focused on solving critical business issues. Recognized thought leader and expert for Demand Side Management capabilities within the Electric Utility industry.Provided.

Dublin 2, IE

Lead a strategic software alliance partnership. Responsibilities include joint-partnerships, go-to market strategy, opportunity qualification, and sales pursuits.

Dublin 2, IE

• ComEd is embarking on a 10-year Advanced Metering Infrastructure (AMI) roll-out in their service territory. As required by law, ComEd is including a Peak Time Savings demand response element for customers who have.
• Crafted Chapter 3 of the ComEd AMI Plan filed with Illinois Commerce Commission that outlines customer features enabled by Smart Grid technology
• Oversaw the development of regulatory language and testimony in support of the Peak Time Savings solution and Direct Load Control demand response pilot program
• Defined the overall Peak Time Savings customer experience and technical solution, which is currently in the Design Phase
• Developed enrollment and education marketing materials and facilitated market research
• Performed an assessment of beyond-the-meter ‘Customer Touch Technologies’ which included a market assessment of over 10 categories of technology, including web presentment, in-home devices, and bundled solutions

Dublin 2, IE

• The Management Advisory Committee is a committee that operates within Accenture’s North American Resource Operating Group. The committee consists of approximately 30 people selected by Senior Managing Directors to.
• Manage a team of 8 resources who define, promote, and track people engagement programs within the Accenture NA Utilities practice
• Report to Accenture NA Utilities lead on engagement and the results of programs executed
• Be the voice of non-Managing Director practitioners to the Managing Director leadership team
• Facilitate a bi-monthly all hands video produced meeting for North American Utilities leadership team to engage full team of practitioners

Dublin 2, IE

• Northeast Utilities (NU), in an effort to improve the experience of its customers, intended to procure a Customer Engagement Platform (CEP) that will provide information to educate its consumers on energy efficiency as.
• Evaluated NU’s requirements for the CEP the process by which NU would use to source software from competing solutions
• Developed qualitative and quantitative business case model which defined the costs and benefits of a CEP
• Created an Executive Stakeholder Communication package which clearly articulated the supporting case for implementation of a CEP

Dublin 2, IE

ComEd launched an initiative to better understand their customer base today and forecast how consumer values, needs and behaviors will change over the next decade as the demographics, technology and market conditions evolve. This includes identifying actionable customer segments and forecasting propensity to adopt specific technologies. The program will.

Dublin 2, IE

• San Diego Gas & Electric is implementing a Dynamic Peak Pricing strategic initiative to move customers off of traditional rates to more dynamic pricing options enabled by their recent Smart meter roll out. In order to.
• Responsible for contract and financial management of the multi-million dollar SAP program
• Served as the functional solution architect defining requirements and high-level design
• Lead a team of 8 SAP functional experts
• Integrated with Executive Steering committee on a weekly basis

Dublin 2, IE

• Program Manager for Dynamic Pricing and in-home Technology pilot in the Chicagoland area.The ComEd Smart Meter Customer Applications Pilot (CAP) is the first randomized controlled field trial in the nation that.
• Enrolled ~8,500 people on 27 combinations of rate and technology with very low Opt Out rates to date
• Upgrade of current CIS to manage 5 additional dynamic pricing rate structures
• Deployment of 3.0 OPOWER Smart Grid enhanced web with ComEd custom features
• Installation of three different types of enabling in-home technology.
• Delivered 6 different pricing structures to respective in-home technologies including hourly pricing – one of the first utilities to achieve.

Dublin 2, IE

- Managed MS work plan (20k days), scope, issues, risks, change requests, budget, resources, and configuration management for multiple projects including teams of more than 20 resources and budgets above $20MM.- Owned and managed $100MM+ business case for transformational program with a $20MM 10-Yr NPV.- Defined Accenture’s point of view for Electric.

Dublin 2, IE

Credit Management Solution, Market Trials/Simulation Coordinator Coordinated market simulation activities for launch of MISO Market

Des Moines, Iowa, US