Tucker Perry Email & Phone Number

San Francisco, California, US

• My team manages four critical pillars with wide-reaching impact at Asana, covering laptop management, authorization and access control, SaaS management, and data integrations. Our work plays a crucial role in ensuring.
• CPE: The team successfully manages a fleet of 85% MacOS devices, and has built process automation covering first and third-party software, zero-touch deployment, and numerous initiatives in conjunction with our Corp.
• Identity: We manage account lifecycle and RBAC application provisioning, leveraging Workday as a Source and third-party integration platforms to automate the process end to end.
• SaaS: My team administers every tool that is deployed to all employees, including email, document sharing, chat, wiki, and of course, Asana itself, among many more.
• Integrations & Automation: Built on an industry standard iPaaS service, we have put together pieces of data from disparate sources, allowing us to make decisions, simplify process, and empower users based on a suite of.
• AI: I lead a company-wide initiative to get AI into the hands of employees, enabling them to leverage cutting edge tools in a safe and approachable way.

San Francisco, CA, US

Managing a team of engineers, I was responsible for Glassdoor's network, AV, and Identity infrastructure, as well as a suite of applications from G Suite to Jira and Confluence. Managing a small team with a wide scope, we developed new office network stack and architecture, collaborated on development of new global HQ, and worked on infrastructure that.

San Francisco, California, US

• Designed and executed replacement of Splunk’s existing AV tool with Zoom
• Replaced Splunk’s internal chat and communication tool
• Migrated all user data from Box to Google Drive

San Francisco, California, US

• Managed the Collaboration Apps team within the Technology Services group
• Took on an existing team and grew it to eight engineers (backend, full stack, systems engineers, and Business Systems Analyst)
• Determined team OKRs in sync with group and company objectives, executing against published timelines
• Collaborated with teams across the business: Legal, Design, SRE, Marketing, etc.
• Defined Uber’s SaaS environment, narrowed scope and focus, increasing collaboration while reducing spend.
• Executed technical migration/separation of user accounts during China divestiture

San Francisco, California, US

• Lead Uber's Collaboration Applications Team
• Managed 50k+ user Google Apps environment
• Rolled out 2-Factor auth for mission-critical systems
• Managed OneLogin application integrations
• Deployed a follow-the-sun on-call program
• Executed massive Google Drive permissioning change

Victoria, British Columbia, CA

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• Implemented end-user backup solution.
• Managed Google Apps installation.
• Guided junior members of the IT team on customer service and technology.
• Helped the department grow from startup to small enterprise behavior.
• Defined and implemented executive team support offering.

• Helped guide a team of junior IT staff
• Managed Exchange to Google Apps email migration.
• Supported global offices from Sydney to San Francisco as a part of a large support team.
• Managed network rebuild and office move for London office.
• Deployed mobile device management server.
• Spec'd and deployed high availability client upload portal.

• Handled day-­to-­day network operations and analyzed existing technology, looking for areasin need of improvement.
• Supported St. Louis office and managed relationship with on­site IT vendor.
• Guided the company through expansions and contractions in technology budget.
• Managed file, mail, backup, and other network services.

El Cerrito, CA, US

• Managed an installed base of over 300 computers.
• Handled day­-to-­day network operations and analyzed existing technology, looking for areasin need of improvement.
• Upgraded the school’s servers to Mac OS Leopard.
• Managed three­person technology staff with the goals of best supporting the school, andhelping them grow professionally.
• Worked closely with the technology educators to support and advance the school’stechnology program.
• Developed a five­ year plan to provide strategy and funding for retiring aging equipmentexpanding the school’s capabilities.

Atlanta, GA, US

• Managed network infrastructure, network services, and maintained over 90 laptops anddesktops in a 80% Macintosh environment.
• Developed educational technology program, working with teachers and the Director ofStudies to expand technology in the classroom, both as a tool and as a subject area.
• Integrated interactive whiteboards into the classrooms.
• Oversaw development and maintenance of new school website. Migrated from a traditionalstatic site to a content management system.
• Advised on technology infrastructure needs for a new $5M building project, ensuring theschool's present and future needs were met.
• Managed $45K technology budget for systems and infrastructure improvements.

San Francisco, California, US

• Maintained client relationships with existing accounts and established new businessrelationships.
• Supported Mac OS 9 & X, Windows 2000 and XP systems.
• Managed OS X and Windows 2003 server systems.
• Assessed and oversaw hardware and software recommendations and implementations.
• Managed day­to­day and long­term technology needs for seven regular clients, as well asmany one­time projects for small businesses.

San Francisco, CA, US

• Provided 24/7 technical support to 150­person office, maintaining the company’sinfrastructure and office environments.
• Supported five remote national offices.
• Managed five file servers, backup systems, QPS server, mail server, VPN, dial­up, andMeridian phone system.
• Oversaw upgrades and rollouts, including first of its kind Mac OS X transition for CondéNast
• Purchased new hardware and software.
• Coordinated technology development for magazine’s special events team.

San Francisco, CA, US