Benjamin Tan Email & Phone Number

Singapore

- Conduct weekly tutorials for multiple classes over the semester via Zoom- Provide consultation and additional assistance through content summaries to complement students’ learning process

- Established customer support practices for multinational clients to promote customer experience journey and efficiency- Conducted competitor analysis and proposed the development of new features to upsell and value-add to clients- Aided in helping firm pivot to SaaS (software as a service) company through website copywriting and porting

- Maintained and organised presentable merchandise to prospective customers and engaged them to gain feedback on products- Documented and accounted for all sales, stocks and promotional items

- Supervised and coordinated the set-up of events by leading and managing part-timers to ensure efficient execution of events- Liaised between different stakeholders in a fast paced environment for logistics needs to ensure client satisfaction

Bachelor Of Social Science, Economics, First Class Honours

- Dean's List AY 2020/21

Diploma In Business, 3.80 / 4.00