Ben Petersen Email & Phone Number
@connectionseducation.com
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Who is Ben Petersen? Overview
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Ben Petersen is listed as Program Manager, Strategic Member Initiatives at Instructure, a company with 2176 employees, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at connectionseducation.com and a matched LinkedIn profile for Ben Petersen.
Ben Petersen previously worked as Program Manager, Strategic Member Initiatives at Parchment, An Instructure Company and Manager, Member Support at Parchment, An Instructure Company. Ben Petersen holds Bachelor Of Science (B.S.), History, Political Science, Cum Laude, Dean'S List from Towson University.
Email format at Instructure
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AeroLeads found 1 current-domain work email signal for Ben Petersen. Compare company email patterns before reaching out.
About Ben Petersen
I help companies build, scale, and sharpen their service and customer experience operations to create meaningful connections with their customers and accelerate growth. I love to employ critical thinking and ingenuity to solve problems. I value innovation, forward thinking, learning, empowerment, and compassion. Most of all, I find joy in developing new leaders and witnessing the success they produce. I’ve found that the source of motivation for teams comes from being an authentic leader. Living the values you preach is critical to establishing credibility in yourself as a leader and in the vision you are articulating. My experience is rooted in the ed-tech startup space and has evolved to include various leadership roles within admissions, customer experience, support services, and account management. While I cut my teeth in the grind and hustle of a startup, I’ve also successfully navigated the complexities of an acquisition and life in a global enterprise. These dichotomies have shaped the outlook I have today and create a unique perspective that allows me to help a company chart its way through the organizational life cycle.My contributions include:-Delivering record high enrollments each year (between 20-40% growth YoY)-OpEx reductions (~$1M) through redesign of inefficient processes, programs, and tools -Launching innovative sales and enrollment engagement model to improve customer experience and support adoption of new enterprise wide CRM-Leading highly visible cross-functional projects with key presentations to executives-Assembling exceptionally talented teams that produced high performing future leaders -Managing $20M+ budget in a seasonally volatile industry Here are a few of the key skills and job functions I’ve honed over my career to help the business thrive:Customer Experience and Support | Admissions and Enrollment | Process Design and Optimization | Relationship Building | Talent Development | Project Management | Data Analysis | Strategic Planning | Budget Governance | Customer Success and Retention | Vendor Management | Business Analysis Feel free to reach out to connect!
Listed skills include Staff Development, Public Speaking, Management, E Learning, and 19 others.
Ben Petersen's current company
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Ben Petersen work experience
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Program Manager, Strategic Member Initiatives
Current
Manager, Member Support
Quottly, Inc. acquired by Parchment in March 2023
Director, Cx
Responsible for building the infrastructure of Quottly's customer experience organization, with the mission to optimize the user journeys for students and institutional administrators interacting with Quottly’s product suite.-Strategic account owner of a large state university system implementing Quottly’s Transfer Equivalency product, including 36.
Senior Manager, Cx
Director Of Enrollment Services
Oversaw a redesigned Enrollment Services organization for a global learning business, tasked with increasing lead-to-enrolled student conversion rates and delivering an enhanced customer experience for 40 virtual school partners. Owned the family enrollment experience from lead through enrolled, including academic course placement. Key highlights:-Created.
Director Of Enrollment Operations
Accountable for creating an integrated enrollment operation, focused on generating efficiency and accuracy in back-office functions and delighting customers during the point of sale and in ongoing support. Key highlights:-Assembled new critical account management team to support school customers with enrollment and course placement services-Partnered with.
Assistant Director, Enrollment
Expanded responsibility to include administrative and back office solutions with a continued focus on driving top line growth and establishing scalable processes for over 30 virtual school partners.Key highlights:-Piloted regional enrollment support model to improve customer experience -Formalized quality and performance frameworks across both back office.
Senior Manager, Enrollment Advisors
Brought to scale the Enrollment Advising function for an ed-tech start up, implementing novel models to support a high growth business and develop and coach junior leaders. Key highlights: -Launched Enrollment Success Team, designed to offer personalized, “white glove” support to students and families during the enrollment process. Generated incremental.
Enrollment Supervisor
Enrollment Advisor/Team Lead
Colleagues at Instructure
Other employees you can reach at instructure.com. View company contacts for 2176 employees →
Nate Armstrong
Colleague at InstructureSt George, Utah, United States, United States
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Shannon Moyer
Colleague at InstructureRaleigh-Durham-Chapel Hill Area, United States
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Salem Al Shamsi
Colleague at InstructureAl Ain International Airport, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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Auburn Dean
Colleague at InstructureManchester, New Hampshire, United States, United States
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Olivia Dias
Colleague at InstructureRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Aubrey Rojas
Colleague at InstructureLas Vegas, Nevada, United States, United States
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Jeremy Y.
Colleague at InstructureUnited States, United States
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Charles Toronto
Colleague at InstructureAmerican Fork, Utah, United States, United States
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Tim Weir
Colleague at InstructureArlington, Virginia, United States, United States
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Marcus Anthony Vu, Ed.D.
Colleague at InstructureAtlanta, Georgia, United States, United States
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Ben Petersen education
Bachelor Of Science (B.S.), History, Political Science, Cum Laude, Dean'S List
Master Of Arts - Ma, Organizational Leadership, 3.97
Frequently asked questions about Ben Petersen
Quick answers generated from the profile data available on this page.
What company does Ben Petersen work for?
Ben Petersen works for Instructure.
What is Ben Petersen's role at Instructure?
Ben Petersen is listed as Program Manager, Strategic Member Initiatives at Instructure.
What is Ben Petersen's email address?
AeroLeads has found 1 work email signal at @connectionseducation.com for Ben Petersen at Instructure.
Where is Ben Petersen based?
Ben Petersen is based in Baltimore, Maryland, United States while working with Instructure.
What companies has Ben Petersen worked for?
Ben Petersen has worked for Instructure, Parchment, An Instructure Company, Quottly, Inc., Quottly, Inc, and Pearson Online & Blended Learning.
Who are Ben Petersen's colleagues at Instructure?
Ben Petersen's colleagues at Instructure include Nate Armstrong, Shannon Moyer, Salem Al Shamsi, Auburn Dean, and Olivia Dias.
How can I contact Ben Petersen?
You can use AeroLeads to view verified contact signals for Ben Petersen at Instructure, including work email, phone, and LinkedIn data when available.
What schools did Ben Petersen attend?
Ben Petersen holds Bachelor Of Science (B.S.), History, Political Science, Cum Laude, Dean'S List from Towson University.
What skills is Ben Petersen known for?
Ben Petersen is listed with skills including Staff Development, Public Speaking, Management, E Learning, Operations Management, Coaching, Process Improvement, and Leadership.
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