Benjamin Wesche Email & Phone Number

Greater Chicago Area

• Monitor pending orders to ensure timely confirmation by ticket sellers
• Monitor open orders to ensure tickets are delivered to customers on time
• In accordance with prescribed guidelines, take corrective action to resolve order issues
• Respond to inquiries from both sellers and customers through email, and phone
• Provide real-time assistance to customers and sellers on the day of an event

Chicago

• Act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
• Advise and respond to customers about their live sports and entertainment event tickets
• Take inbound calls from existing customers to answer questions in a friendly and positive manner
• Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
• Track shipments on orders and problem solve if tickets are arriving later than expected
• Resolve issues for customers with buyer’s remorse.

Dekalb, IL

Studying Business AdministrationWorking towards Certificate in Service Management

Delivering Pizzas to customersAnswering phone calls, and inputting customer ordersEnsure that food is made properly before delivering to customersAssist in various cleaning tasks

Dekalb, IL

Deliver food to customersAssist in cleaning tasksWork the cash register during busy times

Education record

Business Administration, Management And Operations