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Records Management or more specifically, Information Management (IM) is not just about control and the information technology that surrounds it. This discipline has evolved over the years and now demands 21st century contemporary approaches to transform organisational cultures.Information Management is a service delivery discipline which demands a user orientated approach, change management and seamless communications. These are the focuses I bring to this domain, having evolved my own career from experiences across Australia in the operations management, project management and data quality spheres. Through analysing cultural, process and risk issues, applying lean methodologies to process, applying change management strategies, using technology as an enabler, and leveraging Executive support I have led teams and organisations through the challenges of public sector information management holistically and strategically towards 'best practice'.I possess a unique combination of relationship excellence, strategic intent and an eye for service orientated delivery, which allows me to design and implement outcomes and exceed organisational goals.
Leadership Through Data | Australasia
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AssociateLeadership Through Data | AustralasiaMelbourne, Vic, Au -
Information Lead, CompletionsVictorian Infrastructure Delivery Authority Jun 2024 - PresentMelbourne, Victoria, AustraliaLeading the completions work in IT, data and records to support the close of Victoria's largest infrastructure asset build - The West Gate Tunnel Project -
Information, Data Security, Records And It LeadMajor Transport Infrastructure Authority Aug 2021 - Jun 2024Melbourne, Victoria, AustraliaOversight and management of IT operations, and Records and Information management, including staff, asset management, procurement and contract, process management for document control and records activities.Lead the technology and records disciplines and deliver on the VPDSF program and information security requirements for West Gate Tunnel Project, working with MTIA and DTP.Key responsibilities and skills demonstrated;• Leadership and responsibility across multiple diverse… Show more Oversight and management of IT operations, and Records and Information management, including staff, asset management, procurement and contract, process management for document control and records activities.Lead the technology and records disciplines and deliver on the VPDSF program and information security requirements for West Gate Tunnel Project, working with MTIA and DTP.Key responsibilities and skills demonstrated;• Leadership and responsibility across multiple diverse team• Contributions across stakeholder Project Offices in key forums• Delivery of the VPDSF / information security program for WGTP, contributions to MTIA• Risk management across information and technology• Delivery of good governance practices across IT, records and document control Show less -
Records And Information ManagerCountry Fire Authority (Cfa) Apr 2018 - Jul 2021East BurwoodOperating across a range of like disciplines in the records, information and digital transformation space. As a traditional organisation, my role evolved quickly to more a consultant, facilitator and contributor to a range of information management topics and strategy, with a focus on best practice demonstration, lean process methodologies and a digital first approach. This diverse role had me generating relationships, providing advice, solving problems and acting as a culture change and… Show more Operating across a range of like disciplines in the records, information and digital transformation space. As a traditional organisation, my role evolved quickly to more a consultant, facilitator and contributor to a range of information management topics and strategy, with a focus on best practice demonstration, lean process methodologies and a digital first approach. This diverse role had me generating relationships, providing advice, solving problems and acting as a culture change and digital lead on information management and technology use throughout the State of Victoria.Key Responsibilities and skills demonstrated;• Executive and business engagement on strategy and operational activities• Digital transformation consultancy and associated ICT support• Business analysis and process improvement to achieve mutual goals• Risk assessment and mitigation through business engagement• Generate and manage information/data governance from botha regulatory and risk perspective, including core VPDSF work • EDRMS system administration (Content Manager), upgrades, co-design and business orientation• Help-desking and problem-solving using ICT knowledge on a range of business systems, beyond the EDRMS Show less -
Business Analyst - Information ManagementManningham City Council May 2016 - Mar 2018Consultant, Project Manager and Business Analyst for the design and implementation of information management projects - collectively known as Records Management Transformation Program.Contracted to provide analysis, information management expertise, change and project management for the delivery of key Council projects over a 24 month period.As Project Manager and Business Analyst -
Records Management ConsultantManningham City Council Sep 2015 - May 2016Doncaster, Victoria• Production of governance on records and information for the Council • Reports to Executive and Council on risk, strategy and benchmarking • change management and leadership to drive culture change -
PresidentMultiple Birth Support Foundation 2014 - 2016NPO leadership and governance for a new and emerging foundation.• Leadership and coordination of the NFP Committee of Management• point of contact for funding and stakeholder relations• advice and development of governance structures, policy, project, privacy and data mgmt• management of memberships and related matters in compliance with legislation• management of social media profile, web page development and administration -
Corporate Information LeadBayside City Council Dec 2014 - Sep 2015Melbourne, AustraliaOperational management of corporate records.Contracted to revitalise team culture, generate service improvements and improve quality indicator. Work included Complaint management, Privacy management, Executive reporting -
Assistant Register Integrity ManagerDepartment Of Justice, Victoria, Australia Aug 2011 - Aug 2014Melbourne, AustraliaOperational support for a team of 35 staff for the management of Victorian Life Event registers.Employed to design, coordinate and deliver continuous improvement projects and service programs for registrations, including legislative compliance and regulation, policy design, web design, data cleansing and red tape reduction initiatives. -
Business Analyst - Data QualityFamily Court Of Australia Apr 2010 - Jul 2011Melbourne, AustraliaProject support for the construction and delivery of the Courts national data quality strategy.• coordination and facilitation of continuous improvement projects for IT and business processes • Business Analyst for the delivery of the Courts web services -
Manager, Business System Development TeamFamily Court Of Australia Feb 2010 - Mar 2010Canberra, ActManagement and responsibility for database support for the courts, including management of projects which affect IT services for users and responsibility for delivery of software upgrades. -
Registry ManagerFederal Court Of Australia Jan 2009 - Mar 2010Darwin, AustraliaRegional management of operations to support the resident Judge, jurisdictional responsibilities, office management and administration functions• overall responsibility for the weekly finance and budgeting, including negotiation of new FY budget• business planning on budgets, business functions/priorities and Court sittings• facilities management and national liaison on HR agendas, IT, workplace matters. -
Manager Client ServicesFamily Court Of Australia Jul 2007 - Nov 2008Melbourne, AustraliaManagement of service delivery to Judiciary, legal profession and Victorian community for the Melbourne/Dandenong Registries -
Manager, National Equiry CentreFamily Court Of Australia Jan 2008 - Mar 2008Parramatta, NswManagement of national call centre which supports 20+ Registries and sub-Registries around Australia
Benjamin Cox Skills
Benjamin Cox Education Details
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Animal Management -
Biochemistry -
Certificate
Frequently Asked Questions about Benjamin Cox
What company does Benjamin Cox work for?
Benjamin Cox works for Leadership Through Data | Australasia
What is Benjamin Cox's role at the current company?
Benjamin Cox's current role is Associate.
What is Benjamin Cox's email address?
Benjamin Cox's email address is be****@****.gov.au
What schools did Benjamin Cox attend?
Benjamin Cox attended University Of Adelaide, Flinders University, Rmit Online.
What are some of Benjamin Cox's interests?
Benjamin Cox has interest in Social Services.
What skills is Benjamin Cox known for?
Benjamin Cox has skills like Business Writing, Public Policy, Quality Management, Business Process Improvement, Project Management, Service Delivery, Business Analysis, Report Writing, Strategic Leadership, Legal Compliance, Legal Translation, Legal Research.
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Benjamin Cox
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