Ben Perez Email & Phone Number

• Developed a meticulous and detail-oriented approach to perform thorough inspections, ensuring high-quality extermination services and demonstrating precision in work. • Participated in team meetings and contributed valuable insights to enhance overall service quality, showcasing excellent communication and collaboration skills. • Documented interactions and resolutions with a focus on accurate record-keeping, illustrating the ability to maintain organized and comprehensive documentation required.

• Spearheading proactive exploration of the app's features, resulting in the discovery of hidden functionalities and actionable insights for feature enhancement.• Executing rigorous real-world scenario tests, ensuring the app's resilience and optimal performance under diverse conditions, ultimately boosting user satisfaction and reliability.• Developing Restful API test suites for data verification, executed them with the Postman collections runner, and creating SQL-based custom scripts to automate various tasks, resulting in significant time and cost efficiencies for the company.• Analyzing requirements to create and execute manual test cases, test plans, and test scripts to verify functionality, performance, and usability of mobile applications• Actively collaborating with the development team, sharing invaluable insights and actionable suggestions that directly contributed to enhancing the app's quality and functionality, leading to a more competitive and feature-rich product.

• Established and directed a successful team, overseeing recruitment, training, and professional growth to ensure optimal team and company performance.• Led the Carrier and Operations team, efficiently matching loads, scheduling shipments, and maintaining positive carrier relationships, resulting in on-time deliveries and customer satisfaction.• Utilized my QA skills to enhance the company website, utilizing Google Docs for creating test cases and tracking bugs, and utilizing GitHub for version control and collaborative development.• Applied Python programming skills to automate tasks and improve workflow efficiency.