Ben Joe Markland Email & Phone Number
@focusservices.com
LinkedIn matched
Who is Ben Joe Markland? Overview
A concise factual answer block for searchers comparing this professional profile.
Ben Joe Markland is listed as President at Focus Services, a company with 1023 employees, based in Roy, Utah, United States. AeroLeads shows a work email signal at focusservices.com and a matched LinkedIn profile for Ben Joe Markland.
Ben Joe Markland previously worked as Chief Operating Officer at Focus Services and Senior Vice President - International Operations at Focus Services. Ben Joe Markland holds Bachelor Of Business Administration (B.B.A.), Finance from University Of Phoenix.
Email format at Focus Services
This section adds company-level context without repeating Ben Joe Markland's masked contact details.
AeroLeads found 1 current-domain work email signal for Ben Joe Markland. Compare company email patterns before reaching out.
About Ben Joe Markland
Husband to an amazing wife and father to five fantastic children, I have learned to love life and always live each day to its fullest. I play the guitar and sing to them every chance I get!As the COO of a global BPO and ITO company, I am always on the move. With multiple direct reports and P&L accountability at my fingertips, being process-driven and data-focused predicts my success. I am a leader in my industry, I have taken on dying locations, sick accounts, and struggling leadership and turning them all into profit powerhouses. Having worked in every position in a call center from the ground up I know what it takes to have success.I am passionate about training, having designed multiple sales and leadership development training programs increasing performance by 200%. Fluent in Spanish and a deep understanding of the Latin Culture, with 11 years of experience living in Latin America. In addition, I have managed centers in Europe, Germany, the Philippines, and the Domestic US. Experience launching call centers from the ground up in the USA and Latin America. Not to mention overcoming more than one crisis with call centers that have burned to the ground or shut down by pandemic and still achieving little to no downtime.Scrum and Project Management certified to ensure I get the most out of every project!This quote from Henry Wadsworth Longfellow best reflects my commitment to life, family, and performance. "The heights by great men reached and kept were not attained by sudden flight, but they, while their companions slept, were toiling upward in the night."
Listed skills include Leadership, Training, Management, Sales, and 39 others.
Ben Joe Markland's current company
Company context helps verify the profile and gives searchers a useful next step.
Ben Joe Markland work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer
CurrentThe First 6 months increased gross margins by 300% through process-driven change that predicts success. Committed to making Focus the best BPO in the world through amazing coaching and behavior-driven performance. Facilitated the opening of 3 new centers and 1 acquisition during the pandemic.
Senior Vice President - International Operations
Oversee all operational and administrative functions for Focus Central America (El Salvador and Nicaragua), Focus Direct Inc - Philippines, and Focus Europe. In Central America I oversaw the construction and development of the project in each country location in multiple locations 6 locations through El Salvador and Nicaragua. Recently added the European.
Regional President - Central America/Europe At Focus Services
Oversee all operational and administrative functions for Focus Central America and Focus Europe. In Central America I oversaw the construction and development of the project in each country location in multiple locations 6 locations through El Salvador and Nicaragua. Recently added the European call centers to my region and oversee the operational and.
Regional President - Central America
Focus El Salvador was officially launched in September of 2011, I oversaw the construction and development of the project. Three years later I added a second location San Salvador. In the same year I oversaw the development of a third location in Latin America located in Managua, Nicaragua. Since day one I have acted as the General Manager and Site.
Regional Director Of Operations - Central America
Focus El Salvador was officially launched in September of 2011, I oversaw the construction and development of the project. Three years later I added a second location San Salvador. In the same year I oversaw the development of a third location in Latin America located in Managua, Nicaragua. Since day one I have acted as the General Manager and Site.
Regional Site Director Of Call Center Operations - El Salvador
Focus El Salvador was officially launched in September of 2011, I oversaw the construction and development of the project. Since day one I have acted as the General Manager and Site Director for all operations, HR, recruitment, accounting and IT over the facility. Extensive P&L Management and Development of all employees are part of my day to day. Half my.
Regional Director Of Call Center Operations
Oversaw client relationship and floor performance as well as worked closely with our Direct Response Campaign. Developed a team of 100 agents for inbound sales campaigns selling cable and telco providers, including Comcast, AT&T, Verizon and Time Warner Cable. Part of my duties included P&L management, employee development and client management. Was.
Director Of Sales And Training/Director Of Call Center Operations - Outbound
I held two titles at Goldenwest, both that of Sales and Training Director and Outbound Call Center Director. As the Sales and Training director I coordinate and develop all sales programs for the credit union. Part of my duties is to manage an outbound sales call center and coordinate cold calls, door to door marketing and other sales opportunities..
Advance Team Director
Coordinated events and activities for the campaign which included: location, prep time, hosting, pre-planning, setting up event, campaigning, speeches, and clean up. Shared responsibility with other directors and staff to help develop new events and campaign ideas.
Business Development Consultant
My duties were wide when I worked with FranklinCovey. I spent much of my time selling product, specifically smartphones, palm pilots, software and paper planners. In addition I did do the following: Business to Business Sales, Business Development Presentations, Cold-Calling, Retail Sales, Palm, Smartphone and Paper Planner training. Top seller of.
Missionary
Served a 2 year volunteer mission for the LDS Church in the Country of El Salvador.
Colleagues at Focus Services
Other employees you can reach at focusservices.com. View company contacts for 1023 employees →
Sydnie Lara
Colleague at Focus ServicesSalt Lake City Metropolitan Area, United States
View →
WS
Wendy Smith
Colleague at Focus ServicesOgden, Utah, United States, United States
View →
JA
Jessica Adair-Burris
Colleague at Focus ServicesRoy, Utah, United States, United States
View →
JE
Jessica Erikson
Colleague at Focus ServicesCarmichael, California, United States, United States
View →
UH
Undraea Holland
Colleague at Focus ServicesSan Antonio, Texas, United States, United States
View →
AS
Andrew Scribner
Colleague at Focus ServicesGreater Rockford Area, United States
View →
AS
Amanda Schmitt
Colleague at Focus ServicesDubuque County, Iowa, United States, United States
View →
DH
Diego Herrera
Colleague at Focus ServicesEl Salvador, El Salvador
View →
OM
Osman Martinez
Colleague at Focus ServicesEl Salvador, El Salvador
View →
MC
Mauricio Cruz
Colleague at Focus ServicesLa Cabrera, Community Of Madrid, Spain, Spain
View →
Ben Joe Markland education
Bachelor Of Business Administration (B.B.A.), Finance
Finance, Finance, General
Associates, Business
High School Diploma, High School/Secondary Diplomas And Certificates
Frequently asked questions about Ben Joe Markland
Quick answers generated from the profile data available on this page.
What company does Ben Joe Markland work for?
Ben Joe Markland works for Focus Services.
What is Ben Joe Markland's role at Focus Services?
Ben Joe Markland is listed as President at Focus Services.
What is Ben Joe Markland's email address?
AeroLeads has found 1 work email signal at @focusservices.com for Ben Joe Markland at Focus Services.
Where is Ben Joe Markland based?
Ben Joe Markland is based in Roy, Utah, United States while working with Focus Services.
What companies has Ben Joe Markland worked for?
Ben Joe Markland has worked for Focus Services, Goldenwest Credit Union, Karras For Gov. 04, Franklincovey Co., and 2 Year Voluntary Mission For The Church Of Jesus Christ Of Latter Day Saints.
Who are Ben Joe Markland's colleagues at Focus Services?
Ben Joe Markland's colleagues at Focus Services include Sydnie Lara, Wendy Smith, Jessica Adair-Burris, Jessica Erikson, and Undraea Holland.
How can I contact Ben Joe Markland?
You can use AeroLeads to view verified contact signals for Ben Joe Markland at Focus Services, including work email, phone, and LinkedIn data when available.
What schools did Ben Joe Markland attend?
Ben Joe Markland holds Bachelor Of Business Administration (B.B.A.), Finance from University Of Phoenix.
What skills is Ben Joe Markland known for?
Ben Joe Markland is listed with skills including Leadership, Training, Management, Sales, Call Centers, Customer Service, Team Leadership, and Crm.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial