Ben Johnson Email & Phone Number
Who is Ben Johnson? Overview
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Ben Johnson is listed as Case Manager at ANZ, a company with 51454 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Ben Johnson.
Ben Johnson previously worked as Head of Member Insights and Reporting at Pexa and Senior Business Analyst at Property Exchange Australia Ltd (Pexa). Ben Johnson holds Bachelor Of Business Information Systems from Monash University.
Email format at ANZ
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About Ben Johnson
Passionate for solving real business problems through technology, process and people. Specialised in delivering value through Business Analysis, Business Process Management and Service Management principles.Demonstrated history of working in the information services, financial services and construction industries. Extensive knowledge in contact centre management.Reach out if you want to talk delivering great customer experiences through clever process design and using leading technology.
Ben Johnson's current company
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Ben Johnson work experience
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Head Of Member Insights And Reporting
- Developed new weekly and monthly cadenced reporting for sales and service teams- Successfully sourced third party data from product partners to support sales activities.- Established updated KPI management process and associated real-time reporting- Successfully managed a product data refresh which included re-defining metrics to meet business needs
Senior Business Analyst
- Established and lead Process Centre of Excellence- Established process framework, standards, onboarding and training of BA's- System owner and content manager of Signavio
Settlement Exceptions Team Lead
- Established and lead a team of three people with ultimate responsibility for managing Financial Settlement execution through the Exchange ($1tn+ transaction value in period).- Systems Administrator and Project Manager of ServiceNow, Avaya IP Office Contact Centre and Genesys PureCloud solutions. - Operations and Contact Centre Subject Matter Expert.
Call Centre Manager (Secondment)
- Leading a team of 15 people, primarily inbound support agents, responsible for delivering a superior customer experience.
Settlements Manager
Project Analyst
- Budgeted projects up to CAD $60 million- Developed project controls and governance processes- Managed SharePoint and MS Project system implementations- Performed risk and economic analysis- Chaired monthly project status meetings- Developed monthly forecasts, annual department budgets and strategic plans- Analysed cost centres in detail- Developed and.
Data Analyst
Senior Settlement Agent
Colleagues at ANZ
Other employees you can reach at anz.com. View company contacts for 51454 employees →
David Leong
Colleague at Anz
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
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SM
Sharon Martin
Colleague at Anz
New Zealand, New Zealand
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SM
Sreetauma Majumder
Colleague at Anz
Kolkata Metropolitan Area, West Bengal, India, India
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SL
Stefanie Leong
Colleague at Anz
Singapore, Singapore
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SK
Shriyans Katariya
Colleague at Anz
Melbourne, Victoria, Australia, Australia
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AV
Anoop Varghese
Colleague at Anz
Greater Sydney Area, Australia
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DE
Devika Erickson
Colleague at Anz
New Zealand, New Zealand
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BR
Brendan Rose
Colleague at Anz
Melbourne, Victoria, Australia, Australia
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SL
Sridevi Lakshmi
Colleague at Anz
Melbourne, Victoria, Australia, Australia
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GW
Gary Welsh
Colleague at Anz
Greater Sydney Area, Australia
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Ben Johnson education
Bachelor Of Business Information Systems
Victorian Certificate Of Education, High School/Secondary Diplomas And Certificates
Frequently asked questions about Ben Johnson
Quick answers generated from the profile data available on this page.
What company does Ben Johnson work for?
Ben Johnson works for ANZ.
What is Ben Johnson's role at ANZ?
Ben Johnson is listed as Case Manager at ANZ.
Where is Ben Johnson based?
Ben Johnson is based in Melbourne, Victoria, Australia while working with ANZ.
What companies has Ben Johnson worked for?
Ben Johnson has worked for Anz, Pexa, Property Exchange Australia Ltd (Pexa), Neil Johnson & Associates, and Seymour Pacific Developments.
Who are Ben Johnson's colleagues at ANZ?
Ben Johnson's colleagues at ANZ include David Leong, Sharon Martin, Sreetauma Majumder, Stefanie Leong, and Shriyans Katariya.
How can I contact Ben Johnson?
You can use AeroLeads to view verified contact signals for Ben Johnson at ANZ, including work email, phone, and LinkedIn data when available.
What schools did Ben Johnson attend?
Ben Johnson holds Bachelor Of Business Information Systems from Monash University.
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