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Ben Johnson Email & Phone Number
Case Manager
at
ANZ
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Case Manager
Location
Melbourne, Victoria, Australia
Company size
Who is Ben Johnson? Overview
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Quick answer
Ben Johnson is listed as Case Manager at ANZ, a with 51454 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Ben Johnson.
Ben Johnson previously worked as Head of Member Insights and Reporting at Pexa and Senior Business Analyst at Property Exchange Australia Ltd (Pexa). Ben Johnson holds Bachelor Of Business Information Systems from Monash University.
Company email context
Email format at ANZ
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ANZ
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Profile bio
About Ben Johnson
Passionate for solving real business problems through technology, process and people. Specialised in delivering value through Business Analysis, Business Process Management and Service Management principles.Demonstrated history of working in the information services, financial services and construction industries. Extensive knowledge in contact centre management.Reach out if you want to talk delivering great customer experiences through clever process design and using leading technology.
Current workplace
Ben Johnson's current company
Company context helps verify the profile and gives searchers a useful next step.
Anz
9 roles
Ben Johnson work experience
A career timeline built from the work history available for this profile.
Head Of Member Insights And Reporting
- Developed new weekly and monthly cadenced reporting for sales and service teams- Successfully sourced third party data from product partners to support sales activities.- Established updated KPI management process and associated real-time reporting- Successfully managed a product data refresh which included re-defining metrics to meet business needs
Jul 2022 - Nov 2023
Senior Business Analyst
- Established and lead Process Centre of Excellence- Established process framework, standards, onboarding and training of BA's- System owner and content manager of Signavio
Aug 2019 - Aug 2022
Settlement Exceptions Team Lead
- Established and lead a team of three people with ultimate responsibility for managing Financial Settlement execution through the Exchange ($1tn+ transaction value in period).- Systems Administrator and Project Manager of ServiceNow, Avaya IP Office Contact Centre and Genesys PureCloud solutions. - Operations and Contact Centre Subject Matter Expert.
Jan 2015 - Aug 2019
Call Centre Manager (Secondment)
- Leading a team of 15 people, primarily inbound support agents, responsible for delivering a superior customer experience.
Dec 2016 - Sep 2017
Settlements Manager
Neil Johnson & Associates
Dec 2012 - Dec 2014
Project Analyst
- Budgeted projects up to CAD $60 million- Developed project controls and governance processes- Managed SharePoint and MS Project system implementations- Performed risk and economic analysis- Chaired monthly project status meetings- Developed monthly forecasts, annual department budgets and strategic plans- Analysed cost centres in detail- Developed and prepared and enhanced monthly, quarterly and annual reporting packages for internal and external audiences-… Show more - Budgeted projects up to CAD $60 million- Developed project controls and governance processes- Managed SharePoint and MS Project system implementations- Performed risk and economic analysis- Chaired monthly project status meetings- Developed monthly forecasts, annual department budgets and strategic plans- Analysed cost centres in detail- Developed and prepared and enhanced monthly, quarterly and annual reporting packages for internal and external audiences- Supervised project budget reporting Show less
May 2011 - Sep 2012
Data Analyst
Workflow Integrity Network
Mar 2011 - May 2011
Senior Settlement Agent
Neil Johnson & Associates
Jul 2006 - Dec 2010
Team & coworkers
Colleagues at ANZ
Other employees you can reach at anz.com. View company contacts for 51454 employees →
NS
Nikhil Sharma
Colleague at AnzDelhi, India
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GM
Gida Magowan
Colleague at AnzGreater Melbourne Area, Australia
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HK
Hiren Kansagra
Colleague at AnzGreater Melbourne Area, Australia
View →
LP
Lee Pedler
Colleague at AnzMelbourne, Victoria, Australia
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RP
Ravikumar Patil_Ravikumar9
Colleague at AnzKarnataka, India
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DP
Dasprakash Prem
Colleague at AnzBengaluru, Karnataka, India
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CM
Czarina Mari Mejia
Colleague at AnzMetro Manila, National Capital Region, Philippines
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KL
Kevin Luff
Colleague at AnzNew Zealand
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KV
Kanu Vij
Colleague at AnzMelbourne, Victoria, Australia
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MM
Mithila Manjunath
Colleague at AnzBengaluru, Karnataka, India
View →
Nikhil Sharma
Colleague at AnzDelhi, India
View →
GM
Gida Magowan
Colleague at AnzGreater Melbourne Area, Australia
View →
HK
Hiren Kansagra
Colleague at AnzGreater Melbourne Area, Australia
View →
LP
Lee Pedler
Colleague at AnzMelbourne, Victoria, Australia
View →
RP
Ravikumar Patil_Ravikumar9
Colleague at AnzKarnataka, India
View →
DP
Dasprakash Prem
Colleague at AnzBengaluru, Karnataka, India
View →
CM
Czarina Mari Mejia
Colleague at AnzMetro Manila, National Capital Region, Philippines
View →
KL
Kevin Luff
Colleague at AnzNew Zealand
View →
KV
Kanu Vij
Colleague at AnzMelbourne, Victoria, Australia
View →
MM
Mithila Manjunath
Colleague at AnzBengaluru, Karnataka, India
View →
2 education records
Ben Johnson education
Bachelor Of Business Information Systems
Victorian Certificate Of Education, High School/Secondary Diplomas And Certificates
FAQ
Frequently asked questions about Ben Johnson
Quick answers generated from the profile data available on this page.
What company does Ben Johnson work for?
Ben Johnson works for ANZ.
What is Ben Johnson's role at ANZ?
Ben Johnson is listed as Case Manager at ANZ.
Where is Ben Johnson based?
Ben Johnson is based in Melbourne, Victoria, Australia while working with ANZ.
What companies has Ben Johnson worked for?
Ben Johnson has worked for Anz, Pexa, Property Exchange Australia Ltd (Pexa), Neil Johnson & Associates, and Seymour Pacific Developments.
Who are Ben Johnson's colleagues at ANZ?
Ben Johnson's colleagues at ANZ include Nikhil Sharma, Gida Magowan, Hiren Kansagra, Lee Pedler, and Ravikumar Patil_Ravikumar9.
How can I contact Ben Johnson?
You can use AeroLeads to view verified contact signals for Ben Johnson at ANZ, including work email, phone, and LinkedIn data when available.
What schools did Ben Johnson attend?
Ben Johnson holds Bachelor Of Business Information Systems from Monash University.
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