I'm an experienced IT technician who has 3 years of IT support experience and over 14 years of customer service experience.After graduating from Saint Mary’s University with a bachelor degree major in computing and information systems, I worked as a Computer Technical Advisor and Network Technical Advisor where I designed and set up computer labs for 2 TOFEL testing centres and the first MELAB testing centre in Halifax while proving software training and IT support for customers.I spent the last ten years working as a Marine Technician Manager which requires me to maintain customer relationships. During that time, I also ran two small businesses with some experience in e-commerce platforms.