• Handle and resolve Wells Fargo’s customer concerns over the phone• Provide expert advice and service to customers• Offer products that meet customers’ ongoing financial needs• Support customers with filing account related claims and discrepancies• Expand customer relationships through consultative sales by using banking product knowledge

• Perform light touch up work and cosmetic repair on vehicles.• Prepare vehicles for customers upon purchasing.• Shuttle customers to and from CarMax, providing customer service.• Lead of Front Lot Quality and Recall project, communicating with other CarMax stores to improve results.• Receive and inspect vehicles from transporters and provide reconciliation report on all incoming automobiles• Train new reconditioning associates to complete tasks required in position.• Take inventory and collaborate with departments on quality of vehicles.• Provide customer service to individuals requesting specific information or access to contacts within chain of command.