Ben Warner Email & Phone Number

London, Gb

London, England, United Kingdom

I have successfully collaborated with brands to deliver user-centric solutions that address real-world needs with my portfolio spanning a diverse range of projects, from ergonomic handheld consumer goods to architectural designs. Specialising in ideation and development, transforming creative concepts into functional, optimised designs and prototypes. Supported by my expertise in CAD and 3D printing, which enable me to craft bespoke designs tailored for efficient production, ensuring a seamless transition from idea to finished product.You can explore my website which showcases some of my recent work and client testimonies by following the link attached.

Koh Rong, Cambodia

Founded and built a beachfront hostel with a restaurant, events space, and accommodation for 90+ guests, transforming the once empty plot into one of Cambodia's top hospitality businesses. Nest earned recognition in the Lonely Planet gaining their star rating for excellence with top reviews across Trip Advisor and online booking portals.End-to-End Business Development- Oversaw the project from concept to completion.- After construction I transitioned to operational management, focusing on growth, HR, and strategy, culminating with facilitating the sale of the business.- Positioned Nest as a market leader with exceptional guest experiences.Investment & Shareholder Management- Secured investments and built strong relationships with shareholders.- Created budget plans, monitored expenses, and delivered P&L reports.- Led strategic planning meetings to drive growth.Staff Training & Development- Built and managed a team of 20–30 live-in staff, establishing clear roles and schedules.- Designed training programs to maintain high operational standards.- Oversaw staff performance, well-being, and development.Site Development- Converted an undeveloped plot with no infrastructure into a fully operational hospitality site.- Directed site planning, construction, budgeting, and asset protection.- Delivered premium accommodations, setting a benchmark for dormitory hospitality on the islands.Events- Designed a diverse weekly schedule, including Nestival, a signature event renowned in Southeast Asia.Food & Beverage- Recruited a UK-based head chef to craft a diverse, accessible menu featuring Cambodia’s first authentic Sunday roast.- Developed a bespoke cocktail menu and happy hour strategy, driving full-capacity attendance.Marketing & Customer Engagement- Created targeted campaigns via social media and local partnerships to drive brand recognition.- Delivered personalised guest experiences, securing positive reviews and repeat business.

London, England, United Kingdom

Contracted to support the Head of Operations in Laine Pub Company's London expansion, I worked closely with senior leadership to assess underperforming venues. Responsibilities included identifying areas for improvement, creating tailored action plans, and implementing strategies to drive growth and profitability.Multi-Site ManagementOversaw operations and payroll across multiple venues simultaneously, ensuring seamless daily management while implementing strategic development plans so sites consistently meet key performance targets.Venue Launch and GrowthProvided General Management services for the launch of The Aeronaut, Laine’s most ambitious venue to date, contributing to its rapid success and recognition:DesignMyNight: Best All-In-One Venue (2014/15)TimeOut: Best Pub in West London (2015)Team LeadershipRecruited, trained, and developed high-performing teams tailored to each venue’s unique needs. Focused on building cohesive, motivated units that delivered exceptional customer experiences and operational efficiency. I also provided company training to all GMs and contractors, onboarding them to Laines operational procedures and specific site requirements.Event InnovationDesigned and executed a diverse range of events aligned with target clientele, enhancing customer engagement and venue offerings. Events ranged from live music and whiskey festivals to still-life drawing, circus shows, and immersive banquets.Key London Venues ManagedThe Aeronaut, Acton (Nov 2013–Nov 2014)The Dissenting Academy, Islington (Jan 2013–Feb 2014)The Joker, Islington (July 2014–Nov 2014)The Candlemaker, Battersea (Aug 2014–Dec 2014)The Peoples Park Tavern, Victoria Park (May 2013–Oct 2013)

Brighton, England, United Kingdom

Appointed to manage one of Laine Pub Company's flagship city-center venues in Brighton, with full responsibility for operations, including cash and stock security, licensing compliance, recruitment, training, and payroll.Music and Events ProgramCollaborated with music promoters and booking agents to establish a thriving schedule of live music and DJ nights five days a week, while ensuring all licensing requirements were met and protected. Successfully positioned the venue as one of Brighton’s leading small music venues.Revenue GrowthAchieved significant business growth over the course of the contract: kitchen turnover increased by 400%, bar turnover by 26%, and profitability reached record levels through strategic GP management and rigorous asset monitoring.Leadership and TrainingSupported the development of new managers through training programs and provided relief management across other venues.Promotion to London Expansion TeamRecognised for performance and promoted to assist with Laine’s expansion into London, assisting operations and providing leadership support.

Bachelor Of Science - Bsc, Product Design With Professional Experience, First Class Honours. + School Design Award For Outstanding Academic Achievement

Activities and Societies: Science & Technology AmbassadorDissertation on Sustainable Design // Major Final Project: Redesign of Diabetic.

Bachelor'S Degree, Industrial Product Design

Erasmus Exchange Programe