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@ingeniousmed.com
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Bennett Fuqua is listed as Healthcare Integration Analyst / Dedicated Problem Solver / Family Man at Ingenious Med, a company with 194 employees, based in Douglasville, Georgia, United States. AeroLeads shows a work email signal at ingeniousmed.com and a matched LinkedIn profile for Bennett Fuqua.
Bennett Fuqua previously worked as Senior Integrations Analyst at Ingenious Med and Salesforce Business Analyst at Ingenious Med. Bennett Fuqua holds Master'S Degree, Master Of Divinity from New Orleans Baptist Theological Seminary.
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AeroLeads found 1 current-domain work email signal for Bennett Fuqua. Compare company email patterns before reaching out.
My entire career has revolved around helping others, whether that has been as a teacher or in various IT support roles. In every role I have served in, I've worked to become an asset to my team and benefit those around me. I have always sought to become better at what I do and generally a better version of myself, leaning on hard work and a strong work ethic. As a strong analytical thinker, I do my best work when I'm able to investigate, problem solve, and find solutions.
Listed skills include Troubleshooting, Problem Solving, Analytical Skills, Teaching, and 20 others.
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A career timeline built from the work history available for this profile.
– Manage projects building new inbound and outbound interfaces, connecting our application to client facilities or partner vendors, including ADT, MDM, SIU, and diagnosis feeds as well as billing interfaces. – Serve as team lead for Integrations department staff and primary backup for department director. – Completed first MDM interfaces with pilot groups.
– Led projects to implement and integrate organization’s new survey and the contact center tools for the support department with our Salesforce instance in Q1 of 2019. – Supported approximately 230 internal users of our Salesforce instance by finding creative solutions to change requests, completing maintenance items as necessary, and working with team.
– Managed the Tier 2 Technical Support team, helping lead the team to decrease the support ticket backlog by 50%. – Spearheaded the project to launch the Salesforce Community customer portal, making support and knowledge articles more accessible to Ingenious Med administrative level users.– Served as an escalation point for support cases, contributing.
Atlanta, GA
– Led implementation of new contact center management tool deployed in Q1 of 2017.– Led testing and implementation of department tools such as Quip and case documentation scorecards designed to improve efficiency, communication, and quality within the department. – Defined and monitored the key performance indicators for the product support team.
Greater Atlanta Area
– Resolved cases provided by our customer base through product knowledge, research, SQL queries, collaboration, and inter-departmental communication.– Led the Tier II team in helping decrease the Customer Support department’s overall case backlog by over 65% in 2016.
Douglasville, GA
– Instructed approximately 180 students annually in grades 9-12 in courses on algebra, geometry, trigonometry, and calculus concepts including Advanced Placement and Gifted courses.– Recruited to teach in the prestigious International Baccalaureate Programme.– Implemented various technologies in the classroom including interactive whiteboards and student.
Savannah, GA
– Supported over 300 local and remote users in a corporate environment on Windows-based desktops and laptops.– Planned and led efforts in the Savannah office to migrate all local and remote users to the new corporate standard of hardware and system requirements.– Assisted teams in Dulles, Virginia, and Mountain View, California, with Windows system.
Other employees you can reach at ingeniousmed.com. View company contacts for 194 employees →
Mihir Salgarkar
Colleague at Ingenious MedLawrenceville, Georgia, United States, United States
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Kylie Landes, Ms, Cspo, Lssbb
Colleague at Ingenious MedKingsland, Georgia, United States, United States
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PC
Phillip Cone
Colleague at Ingenious MedMonroe, Georgia, United States, United States
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DH
Diana Henao
Colleague at Ingenious MedBoulder, Colorado, United States, United States
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MS
Mark Salcedo
Colleague at Ingenious MedAlpharetta, Georgia, United States, United States
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Kenneth T. Murrain Jr.
Colleague at Ingenious MedAtlanta, Georgia, United States, United States
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BD
Bill D.
Colleague at Ingenious MedSarasota, Florida, United States, United States
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AS
Andrea Shaw, Lssgb
Colleague at Ingenious MedSmyrna, Georgia, United States, United States
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MP
Michael Prather
Colleague at Ingenious MedMarietta, Georgia, United States, United States
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AM
Adebowale Makanjuola
Colleague at Ingenious MedAtlanta, Georgia, United States, United States
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Activities and Societies: Fellowship of Christian Athletes Baptist Student Union
Quick answers generated from the profile data available on this page.
Bennett Fuqua works for Ingenious Med.
Bennett Fuqua is listed as Healthcare Integration Analyst / Dedicated Problem Solver / Family Man at Ingenious Med.
AeroLeads has found 1 work email signal at @ingeniousmed.com for Bennett Fuqua at Ingenious Med.
Bennett Fuqua is based in Douglasville, Georgia, United States while working with Ingenious Med.
Bennett Fuqua has worked for Ingenious Med, Douglas County School System, and Verisign.
Bennett Fuqua's colleagues at Ingenious Med include Mihir Salgarkar, Kylie Landes, Ms, Cspo, Lssbb, Phillip Cone, Diana Henao, and Mark Salcedo.
You can use AeroLeads to view verified contact signals for Bennett Fuqua at Ingenious Med, including work email, phone, and LinkedIn data when available.
Bennett Fuqua holds Master'S Degree, Master Of Divinity from New Orleans Baptist Theological Seminary.
Bennett Fuqua is listed with skills including Troubleshooting, Problem Solving, Analytical Skills, Teaching, Mathematics, Communication, Interpersonal Skills, and Collaboration Solutions.
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