I was hired on a one month contract to accelerate and improve the organisations existing testing regime ● Train on the organisations document management system and learn its functionality● Analyse the system from a user point of view and provide feedback on ease of use● Analyse existing functionality for defects and log into defect tracking system● Test defect fixes for release to customers● Design a template for providing developers with data and tests cases for use in creating automated and unit tests● Create data and test cases for test automation● Advise on how to improve existing test coverage and methods ● Create manual test cases where automated testing could not be implemented

I worked in a team that built and serviced cloud based tax management software for Australian accountants, tax agents and bookkeepers.● Agile environment ● Strong delivery focus with continuous deployment and release cycles varying from daily to fortnightly● Working with multiple distributed teams both in Australia and overseasResponsibilities and Experience:● Manual testing of web based Australian taxation and payroll software including smoke, functional, integration, regression and browser and mobile device testing● Delivering quality software to customers within agreed time frames● Working closely with Product Owners and Managers, Business Analysts and developers to achieve team goals● Developing and maintaining test plans and test cases in TestRail and Google docs● Defect reporting, tracking and prioritisation using Jira and Google docs● Preparing test data for manual and automated tests in Excel, Google docs and XML editors like MS Sql Server Management Studio, Notepad ++● Participating in usability sessions with customers for new features/enhancements● Coordinating resources and testing for staging and production environments● Assisting customer support staff with live data queries (SQL), problem solving and requests for database changes/updates● Liaison with the Australian Taxation Office to troubleshoot and solve customer issues● Analysis of requirements ● Participation in story development and sizing and all agile ceremonies● Completion/signing off testing for product releases● Supporting regular and ad hoc release cycles● Using Jira as the principal project management tool in an agile development environment – scrum and Kanban● Documenting test methods and procedures using Confluence and Google docs● Coordination with interstate and overseas teams for product delivery● Recruitment – reviewing resumes and interviewing/selecting candidates● Assisting security reviews● Transition between web service providers – from Rackspace to AWS

Key Responsibilities:● Delivering quality product releases ● Thorough understanding of the products being developed● Writing and executing unit, functional and integration test cases● Reviewing test cases● Test Planning including scope and type of testing, timeframes/estimation● Defect management including logging and prioritising● Administration of defect management system including setting up and maintaining projects and user management● Reviewing and providing feedback on requirements● Close team work with Business Analysts, Developers, Product Management and Technical Communications● Leading test teams across multiple locations and countriesAreas of experience:● Manual testing and development of both desktop and cloud based financial software● Waterfall and Agile development methods● Delivering critical compliance software updates both as a team member and team lead● Continuous delivery● Coordinating and supervising testing across distributed teams including teams overseas● Working with outsourced teams● Travelling to work with distributed teams in Malaysia● Risk assessment● Scrum master● Coordinating product releases with stakeholders such as Product Management, Marketing, Information Technology and Customer Support departments● Database and CRUD testing using Visual Studio, Excel and SQL Server ● Integration testing with CRM databases and software update systemsAchievements:● Leading multiple teams across different countries to deliver compliance updates for 2 different code base products in June 2012● Co-leading the delivery of 4 service pack updates to SQL/C# products from December 2011-April 2012● Contributing to the testing and test management of the release of new SQL/C# products which first hit the market in June 2011● Quality releases of compliance and major upgrades to clients every year since 2007● ISTQB Foundation Certification● Leading assistance with the move to the Agile development method