Benjamin Smith Email & Phone Number

Columbus, OH, US

Columbus, OH, US

Notable Projects:Community Engagement: Interact with users across review websites like Yelp and Google while maintaining the company’s voice.Accounts Payable/Receivable Work: File and sort monthly utility bills, ensuring they were paid and manually entered into Plex; manage and organize wholesale orders and invoices via Plex and Shopify. Shipping Trend.

Columbus, Ohio Metropolitan Area

Sorted through training content used by the company to ensure it is clear and concise for employees to reference daily.Reported bugs with internal interfaces and customers’ end to our engineers to better the product. Inspected personal loan applications to verify the identity of applicants and that all the provided information is factual.Provided.

Engaging with customers on social media channels across all of our commerce lines through fun responses to assisting any inquires about the company.Answering questions or concerns through email and Facebook messenger, helping manage subscriptions in an efficient manner with first contact resolution in mind.Analyzes and collects data to report trends.

Sifting through social media platforms such as Tik Tok & Instagram for content from customers to share on the company's platforms.Creating content associated with the company's products to announce and share with customers on the company’s social media.

Columbus, Ohio

Answering phone calls, emails, texts, and chats to help customers with their subscriptions in an accommodating and accurate manner.Exceeding performance goals in current role with at least 9 contacts per hour as well as scoring 100 on Quality Assurance checks, with little supervision or opportunities.Collaborate with and assist coworkers with problems they.

Portsmouth, New Hampshire

-Managed the register and customers’ precise orders in a fast pace workplace-Maintained a clean environment -Meticulously prepare and serve food and drinks

-Effectively managed and filled prescriptions for customers in a fast pace environment-Provided excellent customer service which lead to a few awards and acknowledgments from bosses -Properly unpacked and filed medication and in-store items from weekly truck deliveries-Managed prescriptions, contact, and insurance information of customers through the.

-Properly handled sound equipment to set up for live events on campus.-Controlled and monitored sound for live events on campus.

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: National Society of Leadership and Success 2019- Present

Music Performance, Voice

Activities and Societies: WUNH Radio Club Jan 2017-December 2017

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Commercial Music

Activities and Societies: Choir, Orchestra