Benoit Jacob

Benoit Jacob Email and Phone Number

SVP, Global Head of OTC and Shared Service Centers at DHL Finance Services @ DHL Finance Services
bonn, nordrhein-westfalen, germany
Benoit Jacob's Location
Germany, Germany
Benoit Jacob's Contact Details

Benoit Jacob work email

Benoit Jacob personal email

n/a

Benoit Jacob phone numbers

About Benoit Jacob

An internationally experienced Executive with a strong track of record in operational delivery. A consistently high achiever who combines strong leadership skills with good strategic thinking.

Benoit Jacob's Current Company Details
DHL Finance Services

Dhl Finance Services

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SVP, Global Head of OTC and Shared Service Centers at DHL Finance Services
bonn, nordrhein-westfalen, germany
Website:
dhl.com
Employees:
84874
Benoit Jacob Work Experience Details
  • Dhl Finance Services
    Svp, Global Head Of Otc And Shared Service Centers
    Dhl Finance Services Jul 2014 - Present
    Maastricht Area, Netherlands
    Responsible for DHL Express Order To Cash Processes and Shared Service Centers
  • Deutsche Post Dhl
    Evp - Finance & Hr Services
    Deutsche Post Dhl Apr 2013 - Jun 2014
    Bonn, Germany
    Within the Global Business Services (GBS) division of Deutsche Post DHL, the role has the global responsibility for all HR and Finance transactional services delivered out of 50 locations, of which 4 major Shared Service Centers.10 direct reports>4000 FTE's
  • Dhl Express
    Svp - Global Head Of Order To Cash
    Dhl Express Apr 2009 - Mar 2013
    Bonn, Germany
    Global responsibility for Order To Cash processes, systems and programs.
  • Dhl Express
    Vp - Customer Accounting
    Dhl Express Jul 2005 - Mar 2009
    Houston, Texas - Usa
    Head of the DHL US Customer Finance Support Center - Responsible for all Customer Accounting activities (OTC) of DHL Express USA. M8 direct reports - 800+ employeesBudgetary responsibility of $120m
  • Dhl Finance Services
    Receivables Manager
    Dhl Finance Services Oct 2002 - Jun 2005
    Within the DHL European Financial Shared Services Centre, manage the Receivables Department. Full operational responsibility - including process and organisational improvements - for all Receivables Services (Cash Collection, Credit Administration, Dispute Management, Inbound Call Centre and Third Party Management). Strong Customer Relationship dimension.6 direct reports - 250+ employees
  • Dhl Finance Services
    Query Handling Manager
    Dhl Finance Services Jan 2000 - Oct 2002
    Maastricht Area, Netherlands
    This role had the responsibility to build from scratch, a multi-cultural department capable of handling timely and professionally any type of financial dispute arising from any customer of 8 European countries. This included the recruitment and development of a management team, the creation of a Management Information System and the establishment of solid business processes and work methods.4 direct reports - 130+ employees
  • Dhl Worlwide Express
    Process Improvement Manager
    Dhl Worlwide Express 1997 - 1999
    Brussels Area, Belgium
    Within the Engineering department (Services Group), manage the “Methods and Productivity Improvement Group”, staffed with engineers and business analysts.Through this internal consulting role, gained professional expertise in process analysis and re-design, resolution of organisational, technical and managerial problems.
  • Dhl Airways - Usa
    Project Manager
    Dhl Airways - Usa Jul 1995 - Dec 1996
    New York, Usa
    Responsible for the initiation and management of process improvement projects aiming to retain and grow business within the Financial Institutions segment. The job had two principal dimensions: project management and process improvement.
  • Dhl Worlwide Express
    Senior Internal Auditor
    Dhl Worlwide Express Jan 1994 - Jun 1995
    Worldwide
    Managed an international team of auditors in assignments around the DHL Network focusing on the review of internal control procedures and the evaluation of compliance with existing policies.
  • Kpmg
    Supervising Senior Audit
    Kpmg Sep 1989 - Dec 1993
    Brussels Area, Belgium
    Supervised audit teams responsible to conduct statutory audits and US/UK reporting audits in all industry sectors.
  • Liege University
    Assistant Lecturer And Researcher
    Liege University Jan 1987 - Mar 1988
    Member of a team of researchers responsible for developing an accounting system for the Wallonia Region.

Benoit Jacob Skills

Shared Services Forecasting Business Process Improvement Process Improvement Change Management Business Analysis Business Process Accounts Receivable Program Management

Benoit Jacob Education Details

  • Deutsche Post University
    Deutsche Post University
    International Business & Leadership Skills
  • The Open University Business School
    The Open University Business School
    Stategy
  • Ashridge College
    Ashridge College
    Business & Leadership Skills
  • Liege University
    Liege University
    Economics

Frequently Asked Questions about Benoit Jacob

What company does Benoit Jacob work for?

Benoit Jacob works for Dhl Finance Services

What is Benoit Jacob's role at the current company?

Benoit Jacob's current role is SVP, Global Head of OTC and Shared Service Centers at DHL Finance Services.

What is Benoit Jacob's email address?

Benoit Jacob's email address is be****@****dhl.com

What is Benoit Jacob's direct phone number?

Benoit Jacob's direct phone number is +128165*****

What schools did Benoit Jacob attend?

Benoit Jacob attended Deutsche Post University, The Open University Business School, Ashridge College, Liege University.

What skills is Benoit Jacob known for?

Benoit Jacob has skills like Shared Services, Forecasting, Business Process Improvement, Process Improvement, Change Management, Business Analysis, Business Process, Accounts Receivable, Program Management.

Who are Benoit Jacob's colleagues?

Benoit Jacob's colleagues are Solange Sousa, Cecibell Meléndez, Casey Dine, Edison Naibaho, Ecem Kulak, Alana Tomko, Khairulnissah Asilah.

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