Benoit Landry

Benoit Landry Email and Phone Number

Senior Manager, Learning Delivery at Rogers Communications @ Rogers Communications
toronto, ontario, canada
Benoit Landry's Location
Montreal, Quebec, Canada, Canada
Benoit Landry's Contact Details

Benoit Landry work email

Benoit Landry personal email

About Benoit Landry

Accomplished leader with over 10 years of managerial experience in the retail and service industry and a proven track record of success in developing highly performing teams and building successful relationships with partners, clients and peers. Favors open dialogue and a coaching approach that enables individuals to reach their holistic potential. Self-motivated, thrives in a fast paced environment through innovative and solution-based thinking. Effectively drives strategies and tactics while delivering on key national priorities to ensure an edge in a highly competitive marketplace.

Benoit Landry's Current Company Details
Rogers Communications

Rogers Communications

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Senior Manager, Learning Delivery at Rogers Communications
toronto, ontario, canada
Website:
rogers.com
Employees:
22143
Benoit Landry Work Experience Details
  • Rogers Communications
    Senior Manager, Learning Delivery
    Rogers Communications May 2015 - Present
    Montreal, Quebec, Canada
  • Rogers Communications
    Regional Sales Training Manager, Eastern Region
    Rogers Communications Nov 2014 - May 2015
    Montreal, Canada Area
  • Rogers Communications
    Manager, Training Delivery
    Rogers Communications Oct 2011 - Nov 2014
    Montreal, Canada Area
    Demonstrated ability to coach and grow talent against their development objectives on core and transferable skills and prepare succession planning Used proven change management tactics to help direct report successfully navigate in an extremely volatile environment and continuous changePartnered with stakeholders to identify key business priorities and offer recommendations based on proven standardized Learning and Enablement successful practicesProvided consultative guidance on national training program redesigns meant to optimize the learning experience based on adult learning strategiesEfficiently leveraged resource and capacity management skills in order to execute an effective delivery and skill application for over 20 front line training programsEmpowered learning consultants with high performance standards by implementing continuous improvement strategies to increase business productivity and mitigate learning gapsConducted frequent tactical gaps analysis and implemented innovative solutions optimizing font line employee readiness and ensuring successful graduation of over 500 learners yearly
  • Rogers Communications
    Training Consultant
    Rogers Communications Oct 2007 - Oct 2011
    Montreal, Canada Area
    Continuously created engaging in-class learning environments through strong relationships with learners, a keen awareness of individual progression and effective use of adult learning principles.Coached front line employees in the application and integration of newly acquired skill sets to successfully meet and exceed business performance criteria within allotted time frame (consistently delivered a graduation rate above 90%).Delivered performance reviews to stakeholders ensuring consistent alignment with key business priorities during and post integration periodBuilt and maintained stakeholder relationship allowing for greater transparency of on boarding standardized processes.Consistently promoting and enabling team growth through mentoring and coaching of peersLed and executed on several training delivery local and national projects and initiatives (improvement of process efficiency, knowledge management tool, creation of Training Consultant on-boarding).

Benoit Landry Skills

Training Delivery Training Coaching Call Centers Performance Management Customer Experience Employee Engagement Telecommunications Change Management Employee Training Team Management Customer Satisfaction Customer Service

Benoit Landry Education Details

Frequently Asked Questions about Benoit Landry

What company does Benoit Landry work for?

Benoit Landry works for Rogers Communications

What is Benoit Landry's role at the current company?

Benoit Landry's current role is Senior Manager, Learning Delivery at Rogers Communications.

What is Benoit Landry's email address?

Benoit Landry's email address is la****@****ail.com

What schools did Benoit Landry attend?

Benoit Landry attended Hec Montréal.

What skills is Benoit Landry known for?

Benoit Landry has skills like Training Delivery, Training, Coaching, Call Centers, Performance Management, Customer Experience, Employee Engagement, Telecommunications, Change Management, Employee Training, Team Management, Customer Satisfaction.

Who are Benoit Landry's colleagues?

Benoit Landry's colleagues are Dave Paterson, Omar Al-Saleem, Sheba Zaidi, Wei Tian, Rohith K., Honesty Harcourt, Shawnita Foster.

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