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Benoît Le Floch is listed as Project Manager - Customer Service Manager at ChargePoint, a with 501 employees, based in Auray, Brittany, France. AeroLeads shows a work email signal at xenocs.com and a matched LinkedIn profile for Benoît Le Floch.
Benoît Le Floch previously worked as Deployment and Installations Manager at Chargepoint and Installations & Customer Support Manager at Xenocs. Benoît Le Floch holds Master Of Engineering - Meng, Projects And Team Management from Cesi Ecole D'Ingénieurs.
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AeroLeads found 1 current-domain work email signal for Benoît Le Floch. Compare company email patterns before reaching out.
Specialized in customer satisfaction, risk assessment and problem solving"The customer should always get more than they thought they paid for". "He is not dependent on us. We are dependent on him. He is not an interruption of our work but the purpose of it"I have been working 17 years close to the customers, from the field to strategy and management. Two engines of my motivation: customer satisfaction and creation of added value. I am convinced it's the recipe of a service sustainability. I am a customer partner more than a supplier. I provide solutions, not products.I work always one step ahead, with proactivity. A good fireman extinguishes fires. A better one will avoid most of the outbreaks.
Listed skills include Optics, Engineering, Planning, Testing, and 12 others.
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A career timeline built from the work history available for this profile.
Campbell, Ca, Us
EV Charging stations/ Managed regional operations: . fulfilled 300 outsourced missions p.a, installation & maintenance . managed and trained 4 agents / Led the regional change . implemented some KPI: 1st-time-right, raise 1st year MTBF . improved the productivity with risks assessments and managed resources (schedule, workforce, skills and tools)
Grenoble, Fr
SAXS benches, X-rays systems, 700 k€/system, 85 % export/ Installations of 25 systems p.a, 25 % proto: ⋅ increased the service responsibilities (planning, resources, risks) to control the activity: reached 100 % on time delivery, reduced billing delay ⋅ implemented collaborative and transversal tools (with 3 other teams) to improve proactivity and efficiency: Gantt, WBS, RACI, risks assessment: reduced installation duration, increased MTBF of 1st year / Customer support on fleet of 200+ systems: ⋅ redefined process and tools: ticketing (80 p.w), escalation levels, internal and external communication, complex problem solving methodology: reduced MTTR ⋅ generated income from recurring business: created service offers, reviewed the costs prices and mark-ups. Goal: generate income, reduce MTBF (through to preventive maintenance)/ Recruited, managed and trained 5 engineers/ Presented monthly key indicators and strategies during management comities
Natick, Ma, Us
Vision and deep-learning (AI) systems/ Integrations and applications studies (industrial and pharmaceutical) ⋅ investigated and analysed technical needs and constraints ⋅ analysed the context and calculated the return on investment ⋅ developed solutions, built onsite prototyping, trained integrators ⋅ 100 projects p.a, 2 M€ p.a
FOG navigations systems FOG and motion simulators/ Management of a 10+ M€ project: installation of repair facilities in India (2 facilities, 16 benches, 6 simulators): ⋅ managed a multidisciplinary team of 15 persons, + providers ⋅ communicated and negotiated 3 contract clauses with Indian HQ ⋅ administered export, risks, Agile, planning, budget, onsite validation ⋅ closed and billed on time, 32 % margin. Triggered a repeat order!
Motion Simulators for navigation system calibration/ Installed 10 simulators p.a (up to 6 t, up to 1 M€) on site (80 % export)/ Generated after sales income (1 M€ p.a): service offers, public bidding/ Installation and trainings on site (requires skills of mechanics, optic, electric, refrigeration & metrology)/ Remote support and assistance
Les Ulis Cedex, Ile-De-France, Fr
3D gaging machines/ Installed and maintained systems on customer site (100 systems p.a)/ Enhanced training activities of customers (income generation)
Other employees you can reach at chargepoint.com. View company contacts for 501 employees →
Vasanth M
Colleague at ChargepointBengaluru, Karnataka, India
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Varsha Chaudhary
Colleague at ChargepointGurugram, Haryana, India
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Avadesh Nagar
Colleague at ChargepointNoida, Uttar Pradesh, India
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Alex Peerenboom
Colleague at ChargepointPortland, Oregon, United States
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CM
Chris Maxwell
Colleague at ChargepointRaleigh, North Carolina, United States
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Franck Kamonga Ngoie
Colleague at ChargepointCincinnati, Ohio, United States
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Robbert-Jan Sebregts
Colleague at ChargepointAmsterdam, North Holland, Netherlands
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CM
Charles M Holmes
Colleague at ChargepointMoscow Mills, Missouri, United States
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Karen Schott
Colleague at ChargepointSan Jose, California, United States
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ML
Mani Lamba
Colleague at ChargepointDelhi, India
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Quick answers generated from the profile data available on this page.
Benoît Le Floch works for ChargePoint.
Benoît Le Floch is listed as Project Manager - Customer Service Manager at ChargePoint.
AeroLeads has found 1 work email signal at @xenocs.com for Benoît Le Floch at ChargePoint.
Benoît Le Floch is based in Auray, Brittany, France while working with ChargePoint.
Benoît Le Floch has worked for Chargepoint, Xenocs, Cognex Corporation, Ixblue, and Ogp France.
Benoît Le Floch's colleagues at ChargePoint include Vasanth M, Varsha Chaudhary, Avadesh Nagar, Alex Peerenboom, and Chris Maxwell.
You can use AeroLeads to view verified contact signals for Benoît Le Floch at ChargePoint, including work email, phone, and LinkedIn data when available.
Benoît Le Floch holds Master Of Engineering - Meng, Projects And Team Management from Cesi Ecole D'Ingénieurs.
Benoît Le Floch is listed with skills including Optics, Engineering, Planning, Testing, Training, Manufacturing, Microsoft Office, and Optique.
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