Director Of Content Operations
CurrentThe Director of Content Operations at MetaMedia Entertainment Network plays a pivotal role in the daily management of digital content distribution to cinemas. This position is integral to the company's mission of revolutionizing the entertainment technology landscape through its innovative, cloud-based platform. By ensuring efficient and secure delivery of digital cinema packages (DCPs), and enhancing the cinema experience and unlocking new revenue streams.Enter bookings into delivery software to schedule content distribution effectively. This involves meticulous attention to detail to ensure that all scheduled deliveries align with theater needs and operational timelines.Continuously monitor the status of content deliveries to ensure they are completed on time. This includes tracking progress and proactively addressing any delays or issues that may arise during the distribution process.Notify theaters promptly when deliveries are complete and content is ready for playback, ensuring that cinema operators can prepare for screenings without delays. Provide exceptional email and phone support to theaters, addressing questions related to content delivery, troubleshooting playback issues, and offering guidance on operational procedures.Enter, update, and modify theater and booking data across various spreadsheets and databases. This task is crucial for maintaining accurate records for invoicing and reporting purposes. Ensure that all booking information is accurate and up-to-date, facilitating smooth invoicing processes and financial reporting.Work closely with internal teams and external partners to troubleshoot delivery issues. This includes identifying problems, escalating them when necessary, and ensuring timely resolutions are achieved. Report internet outages and other technical issues to the managed services partner, ensuring that any disruptions are addressed quickly to minimize impact on operations.