Ben Roulston Email & Phone Number

Melbourne, Victoria, Australia

The future of work is human and my role in bringing this to life is to partner with Clients to develop a Learning Vision. As the go-to person for Operations at Thinka, I help by, • Setting up processes and systems for a efficiency and effectiveness • Developing technologies that can be used to deliver highly engaging learning • Work 1:1 with team members on actioning feedback and removing ‘blockers’• Integrate change, actively challenging resistance from team members• Measure the results of learning solutions, strategising for the futureTo get in touch, ben@thinka.me

Melbourne, Australia

Melbourne, Australia

Between the ages of 16 and 35, men have to successfully navigate some of the most formative and challenging times of their lives. Major decisions across education, career, family, health, finances, friendships and social circles must all be made and the world we live in doesn't make them easy. Unfortunately, many men aren't handling this as well as they could.Our Mission is to support this cohort of men in proactively developing their mental health and wellbeing through a strong sense of Self Leadership.

Melbourne, Australia

Working with Entrepreneurs to turn their ideas into business models, plans and strategies. To date I have mentored 75 early stage entrepreneurs, both in one on one sessions and as a group. As a coach I work with each Entrepreneur to: • Find their purpose• Determine their vision and mission• Understand customer empathy • Identify problems and needs for customers • Develop their business model • Develop launch to market strategies• Create prototypes and minimum viable products • Pitch and test business ideas• Develop leadership skills and seek co founders • Develop a forward-looking business strategy

Melbourne, Australia

KEY DEFINING MOMENTS: - Development of a a new learning framework for a start-up as well as 120 modules not linked to any qualifications framework. - Implementation of a world class Student Experience lifecycle and strategy for online.

Melbourne, Australia

Check out the Learoy Interactive Content Sample on www.learoydemo.com

Melbourne, Australia

Learoy is a start-up forward thinking digital company delivering online education. Learoy has a vision to challenge the normal and create life changing learning experiences. KEY ACCOUNTABILITY AREAS:• Govern strategy, risk, culture and innovation as the four core pillars of the CEO role.• Work with the education & product team on the design and delivery of all learning content. Key products developed are two high-end Diploma products, Diploma of Leadership & Management & Diploma of Business. • Coach and Lead the Learoy team (30 people) to achieve all anticipated outcomes for each student. • Manage the financial portfolio and investor relationships in conjunction with the financial controller and group CFO. • Facilitate Leadership activity across the organisation and drive actions and accountability. KEY DEFINING MOMENTS: • Launch and rapid growth of the Learoy brand and business, going from 2 to 30 employees within 12 months. • Recruitment of a very high performing team and development of a world-class culture. • Development of a kick-arse Diploma of Leadership and Management and Diploma of Business from the ground up.

Melbourne, Australia

Performance Partners Consulting is a Registered Training Organisation who specialise in the development of great people through transformational change, leadership development and accredited learning. In my role as a Learning & Development Manager I provided leadership to three major work streams. Learning & Development (Including eLearning), Brand Management & Program Management. This had 5 direct reports. This role reported to the CEO. KEY ACCOUNTABILITY AREAS:• Management of projects and technology integration from inception to execution. This included the design, development, delivery and evaluation cycle(s). • Leadership of the team across major work activities. The allocation of workflow and priorities for each team member. On the job learning and coaching for each team member. • Strategic planning for the direction of the business looking specifically at learning innovation in 2013 (including eLearning), social learning and brand management. • Facilitation of learning and assessment activities for senior learners, using a combination of theory, experiential, digital and blended learning. KEY DEFINING MOMENTS: • Integration of eLearning into the business, development of learning applications and learning management system(s). • Implementation of management development program (MDP) framework for clients. True pathways for new entrants and existing high performing employees. • Development of tool to truly measure return on investment in learning. Specifically measuring time saved through behaviour change.

Richmond, Melbourne

In my role as the Operations Manager I managed four major work streams. Client Management, Assessment, Training and Administration. This cut across 7 team members all who were direct reports. This role reported to the CEO. KEY ACCOUNTABILITY AREAS: • Operational project management for each project looking specifically at the delivery of each project. Using both project management tools and weekly meetings to keep project delivery on track. • Management of each client relationship, working with each client face to face and within communication channels. Keeping clients program objectives on track and return on investment measured. • Policy, Procedures and Process development to ensure all team members across the organisation are working in rhythm and towards a common goal. • Management of each team member, workflow allocation, deadline and priority management. Weekly meetings and the management of a workforce-planning tool. KEY DEFINING MOMENTS: • Implementation of the Operation Manager role in a growing business. Development of segregation of duties and role clarification for the entire team with this role in place. • Implementation of business Standard Operation Procedures (SOP) that ensures productivity is on track, expectations are established, operational risk is minimised and culture cultivated.

Melbourne, Australia

BeChallenged is an experiential learning business that looks at taking teams to the next level. Using real life experiences coupled with well-researched theories, leaders and team members are educated and challenged. In my role as the State Manager: Victoria, I brought a successful Sydney concept and established it in a Melbourne market. I grew the team, drove sales, created relationships and managed financials. This role reported to the Managing Director. KEY ACCOUNTABILITY AREAS:- Business development, this involved attending networking events, making industry contacts, partnership establishment and lead management. - Proposal development, working with each prospect to identify needs, identify outcomes, identify the method to ensure both the need(s) and outcomes could be met. - Growth of the team to support the business.- Operational setup of the Melbourne office, end-to-end project management of facilities, transport, communications and operational process. KEY DEFINING MOMENTS: - Meeting of annual targets across expenditure in first year of operation. - Development of a strong network to support the further growth of the business.

The Good Guys is a specialised electrical retailer who retail products through Australia & New Zealand. The Support Centre had a team of 250 people. The Learning & Development team was made up of 15 people. In my role as a Learning & Development Consultant, I developed learning programs from inception to support the strategic initiatives of the business. I worked cross functionality with all levels of the business to ensure strategic objectives were met. This role reported to the Learning & Development Manager. KEY ACCOUNTABILITY AREAS:• Interpret the design brief given by the project sponsor or senior manager. Develop the concept, content and collaboration cycle for each new initiative. • Work with internal stakeholders across multiple site locations to rollout each new initiative, seek feedback and look at behaviour change post implementation. • Measure the success of each program by reviewing outcomes and looking at changes in metrics, specifically looking at employee retention, absenteeism and increased sales revenue. • Facilitate group based learning and 1:1 coaching sessions at all levels of the business to keep teams on track and individuals engaged. KEY DEFINING MOMENTS: • Implementation of four significant new learning streams. These were, team development, leadership development, behavioural DISC profiling and driving the customer experience. • Development of Company Values. This included cross-functional consultation and research of Company Values along with a company wide rollout. • Implementation of the 1:1 coaching program that saw increased personal effectiveness across many leaders in the business.

Melbourne, Australia

In this secondment role, I worked on creative and operational aspects of a National Conference to ensure stakeholder engagement and buy in could be maximised. This role reported to the General Manager Merchandise | Project Sponsor. KEY ACCOUNTABILITY AREAS:• Manage event timelines and budgets; deliver regular reporting to senior management on event costs and project milestones. Negotiate supplier deals to offset the cost of the event. • Manage stakeholder for creative and technical aspects of the event. This included briefing staging, lighting, theming and logistics teams. • Manage eight suppliers who were all accountable for providing a unique event experience for all 95-event attendees. • Take the master for ceremonies role at networking and dinner events. Be the conduit at all events to ensure theme of the conference was communicated. KEY DEFINING MOMENTS: • Attracting additional supplier income to offset the cost of the event. This was achieved by the selling of sponsorship and branding space at the event. • Created a unique incentives program from ideology to reality.

Melbourne, Australia

In this secondment role, I provided logistical support to the operation of the store. This role had two main focuses; the management of roles that support the logistics team (80 People) and the audit and upholding of legislation and company policies. This role reported to the Store Manager. KEY DEFINING MOMENT: • The delivery of a Food Safety Audit result of 95%. The company average at the time of audit was 65%.

Melbourne, Australia

In this role, I drove the front-end team to ensure superior service was maintained. I managed a team of 120 people that cut across service delivery, supervision and logistics. Training, labor management, wage control and recruitment were fundamentals of this role. This role reported to the Store Services Manager. KEY DEFINING MOMENT: • Nominated for ‘Young Australian Retailer Of The Year’. Regional award across 9500 Staff. • Winner of ‘Service Cashier Of The Year’. Regional award across 60 Stores.

Masters Of Leadership

Education record

• Certificate IV in Small Business Management • Certificate IV In Fitness • (TAE) Certificate IV in Workplace Training & Assessment •.

Education record

• The Entourage, Scalable & Saleable (2014) • Neuro Linguistic Programming, Level 1 Certification (2013) • Learning Leaders Forum.

Education record

• Methodology, ability to look at the strategic requirements and turn it into process • Influence, ability to win people over in all.

Education record