• Strategic leadership, long range planning, and oversight of daily operations and technology enablers• Development and optimization of new and existing products and services• Responsible for developing and executing organizational vision, operational and technology strategy, helping to drive organization structure based on specializations, core competencies, organizational capabilities, sales strategy, and resource development/training• Development of strategic and tactical vendor relationships• Oversight, governance and strategic management of service offerings including managed services offerings, cloud services, and professional services• Sponsorship and oversight of several digital transformation initiatives, ranging from operations and operational efficiency, automation, organizational structure, tools and automation, etc. • Management of the financial performance of the company and it’s operating and capital budgets• Leadership and coaching of leadership and their staff, creating a positive organizational culture• Application of ITSM (ITIL) frameworks and methodologies to improve products and services, optimize and automate service provisioning and service delivery, and improve customer satisfaction • Oversight and development of organization policies and procedures governing efficient and repeatable client engagement, requirements gathering, estimates/scope, design, and customer onboarding.

Principal Consultant specializing in complex Routing and Switching for small to large Enterprise Networks. Providing expertise in Network, Storage and Server virtualization, as well as private and hybrid cloud deployments.

• Reduced Network and Storage Y/Y OPEX by approximately $600K through restructuring Vendor support agreements, equipment standardization, task automation, and restructuring licensing agreements. • Conceived and implemented a lifecycle refresh plan that would reduce the network node footprint by nearly 50% (from 650 devices to approx. 300), further increasing operational efficiencies through reduced and simplified management, and effecting a $1M CAPEX avoidance over a 5 year lifecycle. • Conceived and implemented monitoring conversion from IBM NetCool to Nagios, reducing costs, and increasing the flexibility of the solution. Paved the way for application stack monitoring (N/S vs E/W), leading to reduced MI’s due to proactive detection and resolution of problems within the stacks, and reducing MTTR during incidents by quickly and accurately identifying root cause and isolating the right resources to resolve. • Planned and effected a migration from a heterogeneous and disparate Shared Storage environment to a homogeneous one, reducing cost/TB to the business from $20K/TB to a weighted average of approximately $2K/TB • Defined the Evolution strategy for the enterprise and customer portal Data Centers (multi-site Private Cloud). Fundamentals of the solution include Network Virtualization and Converged access (FCoE) through use of CISCO Nexus 7000’s, 5500’s and 2K FEX’s and associated features (OTV, LiSP, etc…). Shared Storage and SAN capabilities complimenting workload mobility and site recovery features (eg: remote replication, snapshots, VMWare vmotion/SRM, AIX Partition Mobility, Solaris crash consistent replicated boot from SAN)• Defined strategy and vision for Network Automation through various tools, defining configuration and security standards and enabling auto-remediation of non-compliant configuration artifacts. • ITIL Framework• Capital Budgeting and requisition process• Defined 5 year Roadmaps for Network and Storage technology evolution

Installation, configuration and troubleshooting of local and wide area networks with n*1000 nodes for enterprise organization, specializing in routing and switching, as well as complex Load Balancing/Content Networking solutionsImplement technology solutions in the network as per business requirements and in cooperation with the Architecture team. Examples: Planning and execution of 905King Network Migration project, Implementation of MTS IPTV Media Room Apps project, MTS Extranet Project, etc. Solving complex connectivity problems and applying technology solutions to increase bandwidth, improve response times, maximize performance, improve security, and support global applications

Analysis of business and technical requirements and application of modular design practices in the design of routed and switched networks featuring LAN and WAN services across multiple geographically diverse sitesInstallation, configuration and troubleshooting of local and wide area networks for enterprise organizations with networks of more than 500 nodes supporting multiple clientsSolving complex connectivity problems and applying technology solutions to increase bandwidth, improve response times, maximize performance, improve security, and support global applicationsDeployment and support of scalable Content Networking solutions for Web-based, content-rich e-business initiatives Management of team members including daily activities, project assignments, weekly meetings and communication of said information to Senior ManagementDelegation of duties/tasks/project assignments to team members as provided by Senior ManagementManagement of incident, problem and change queues for the team as they relate to the ITIL framework

Designed, Implemented and Supported large-scale, multi-site Internet Data Center Documentation of data center and network design, policies and procedures, and compilation of Network Operations Center (NOC) Operations Manual including incident management and resolution procedures Management of relationships between governing bodies (i.e. ARIN), vendors (i.e. AllStream Canada, Sprint Canada, GroupTelecom, etc*) and various suppliers. Design and implementation of client network and systems solutions (i.e. Disaster Recovery Plans, High-Availability Clustering, LAN/WAN/MAN solutions, network re-engineering/optimization, etc) Management of Network Operations Center Staff, including enforcement of business process/policy, delegation of tasks, performance monitoring, interviewing and hiring of staff. Development of new product offerings and policies/procedures governing their delivery

Network Administrator 2 (NA2)Administration of multi-site 1000+ user NetWare 5, Sun Solaris and SCO UNIX network including Windows 98/NT/2000 servers/workstations, Wyse Terminals, POS Stations, Access Control System (Card Access), Sun E450 Servers and OS/9 PEP Systems. Completion of day-to-day procedures, tape backup and verification, user administration, user auditing, network administration, problem logging and resolution

Administration of international 5000+ user Nissan North America Production, Corporate and Dealership networks including: Mainframe CICS/IMS user, print and batch job administration Windows NT 4.0 multi-domain user and print queue administration via Citrix Terminal Server Administration of Novell Netware 5 Network Tier 1 and 2 support, problem logging, research and resolution within set timeframes

Provided VPN, Network and Application support to departmental users Specialized application usage to produce detailed departmental process flow and organizational documents.