Benson Batty Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

As an Insights Executive with expertise in Google Sheets, SQL, and Google App Scripts, I excel at identifying business insights and creating reports that showcase subscription-based metrics. With my strong analytical skills, I have successfully created reports that breakdown key areas such as churn rates, retention rates, campaign conversions, and new subscription origins.I am experienced in maintaining databases and have demonstrated my ability to find new business metrics from existing data. I am proficient in process automation and have utilised tools like Google Apps Script to create efficient workflows.My data collection and analysis skills have been instrumental in optimising current processes and workflows. I have also maintained existing scripts to adapt to business needs and changes. Ensuring data integrity is a critical aspect of my work, and I take great care in maintaining the database to ensure its accuracy and reliability.Overall, my expertise in Business Intelligence and data analysis, along with my strong problem-solving skills, have enabled me to contribute significantly to the organisation's growth.

London, England, United Kingdom

Throughout my tenure in customer relations, I have demonstrated my ability to identify bottlenecks and areas for improvement in various processes. During my first year in the role, I located bottlenecks related to subscription shipping labels and worked on resolving export issues.In addition, I developed a data capture system that resulted in a 40% reduction in customer emails within 12 months. This system not only improved our customer service efficiency, but also allowed us to focus on more critical business functions.Furthermore, I automated key processes such as order exports to our fulfilment contractor and daily insight analytics gathering for department heads, utilising my expertise in Javascript and SQL. These automation efforts contributed to maximising departmental productivity and freeing up time for more strategic work.Finally, I have also assisted with customer and subscription queries, consistently providing top-notch support to ensure customer satisfaction.Overall, my contributions have played a critical role in improving operational efficiency and driving business growth.

London, United Kingdom

As a Media Consultant, I was responsible for generating leads and scheduling meetings with potential clients to pitch our products and services. Additionally, I played an instrumental role in developing new marketing ideas and strategies for clients, leveraging the media presence of the British Journal of Photography to deliver effective and impactful campaigns. My ability to think creatively and work collaboratively with clients and colleagues allowed me to consistently deliver outstanding results.

Philippines

Creating an online platform for Philippine-based photography was a challenging endeavour that required me to learn many new skills. I had to develop my knowledge of basic coding, web design, database and FTP host management, CMS, good SEO practices, marketing, creating social media ads, and more. One of the biggest challenges was knowing when to stop working on the project, as I can become too consumed in the work.All the skills I learned were self-taught, which gave me the confidence to learn new skills with ease and build upon my existing skillset for future opportunities. The experience of creating and running the website was a valuable learning opportunity that allowed me to grow my skills and become more proficient in a range of digital disciplines.I am proud of what I accomplished and have gained valuable knowledge and experience that will undoubtedly benefit me in future projects.

Manila

As Picture Editor, my role involved overseeing the entire production of the magazine, from proofing articles to curating the layout. A key responsibility was reaching out to professional and semi-professional photographers to create tutorials based on their unique styles of photography. Since working in this role, I have had the pleasure of collaborating with amazing photographers such as Lindsay Adler, Elena Paraskeva, Benjamin Von Wong, and many others.Once we agreed to work together, I would brief the photographer about the commission over a video call and discuss syndication rights to achieve the best results while maintaining brand standards. There were many challenges in this role, including changing the view of the magazine from erotic towards a more glamorous aesthetic. This change led to an increase in subscriptions and brought the gender demographic gap closer together.Throughout my tenure at the company, I was able to effectively manage all aspects of the magazine. This role required a combination of editor and picture editor skills, and I was able to develop and improve in both areas. The experience allowed me to work with renowned photographers, refine my communication skills, and expand my knowledge of the magazine industry.

Manila, Philippines

As a Marketing Executive for one of the largest real estate companies in the Philippines, I was responsible for developing and implementing marketing strategies in collaboration with PR and marketing agencies. My goal was to establish a strong brand presence across various channels, including online platforms like blog posts, Facebook, and Twitter, as well as print media like newspapers and magazines. I was also instrumental in introducing innovative technologies, such as virtual reality tours, to showcase pre-sold units before their completion. By spearheading this project during the early days of VR, I helped set a new industry standard that many of our competitors soon followed. In addition, I created comprehensive campaign plans and provided direction to our marketing agency, carefully monitoring progress and ensuring that our marketing budget was optimized for maximum impact.

Bachelor’S Degree, Documentary Phorography, 2.1

Activities and Societies: I was part of two committees for organising the final year exhibition. The first one being website where I built.

Art Foundation, Graphic Design, Merit

National Diploma, Photography, Tripple Merit