Benjamin Terova Email & Phone Number

Detroit, Michigan, United States

Senior & Lead Software Engineer - E-learning Platform InnovationKey Contributions:- Spearheaded the architecture and execution of novel features for a market-leading e-learning platform. Demonstrated expertise in scaling and enhancing platform capabilities to meet dynamic educational needs.- Pioneered the integration of third-party APIs, significantly enhancing platform interoperability. Successfully integrated major services like Zoom and LTI-compliant e-learning systems. Led the initiative to ensure HIPAA compliance, catering to a broad range of healthcare clientele.- Directed a team of skilled software engineers, fostering a culture of innovation and excellence. Implemented effective delegation strategies to optimize product development and accelerate delivery. Maintained high standards of code quality through rigorous PR reviews and continuous improvement practices.- Proficient in Jira for sprint planning, ensuring timely and on-target product development milestones. Excelled in timeline management, aligning project deliverables with strategic business objectives.

Brighton, Michigan

Founder and Lead Developer - General Services Development and IT FirmKey Contributions:- Red Hat development contract for Kubernetes community websites, demonstrating advanced skills in system architecture and open-source development processes- Led the modernization and ongoing maintenance of a SaaS photobooth software company, showcasing proficiency in cloud-based platforms and user experience - Managed and executed development projects with third-party API integrations for diverse clients including restaurants, yoga studios, night clubs, and e-commerce platforms, highlighting adaptability and client-focused- Contributed to open-source Ruby gems on a contract basis, reinforcing a commitment to collaborative software development and community-driven projects.

Ann Arbor, Michigan

Lead Developer - Advanced Software Solutions and Marketing Automation IntegrationKey Contributions: - Orchestrated the integration and detailed tracking of marketing campaigns on platforms like SharpSpring, Pardot, and Salesforce, showcasing expertise in aligning software solutions with marketing strategies.- Pioneered custom plugin development for WordPress sites, tailoring solutions to meet unique business-specific requirements and enhancing website functionality.- Ensured compliance and compatibility for Ford Rotunda and university marketing email campaigns, demonstrating a thorough understanding of client needs and regulatory requirements in diverse sectors.

Ann Arbor, Michigan

Level 2 Desktop Support Specialist - UofM MedSci Departments and C-Level Hospital ExecutivesKey Contributions:- Managed Linux (RHEL) administration and deployment for research divisions, demonstrating expertise in system management and operational efficiency.- Acted as the primary support lead for proprietary and specialized medical and research equipment, showcasing problem-solving skills in a complex technical environment.- Directed a Windows 10 upgrade and deployment project across over 200 desktops and laptops, highlighting project management capabilities and technical proficiency.- Provided customer-facing support for high-priority clients, ensuring effective communication and resolution of critical issues.- Oversaw HIPAA compliance and management, emphasizing a strong understanding of healthcare regulations and data security standards.

Customer-Facing Website and IT Support SpecialistKey Contributions:- Specialized in WordPress setup, management, and support, ensuring robust and user-friendly website experiences for clients.- Developed custom solutions on SquareSpace, including third-party integrations, to enhance website functionality and client engagement.- Created and managed internal tooling and scripts for task automation, streamlining operational efficiency and supporting team productivity.

Brighton, Michigan

Basic Web Development Specialist - Small Businesses in Livingston CountyKey Contributions:- Managed website setup and domain management for multiple clients, ensuring seamless online presence and functionality.- Provided on-site support for internal networking and server needs, demonstrating hands-on technical expertise and problem-solving skills.- Developed custom WordPress plugins tailored to specific business needs, enhancing website capabilities and user experience.