Oversee Customer Service and Internal Operations teams. Plan and execute process improvement strategies at the corporate level as well as our six clinics located in the 5 boroughs of New York City and Long Island. Support growth initiatives and customer retention by building and enhancing policies and procedures at both the corporate and clinic levels. Work closely with executive team to plan and execute new services including a major growth initiative involving network sites. Develop… Show more Oversee Customer Service and Internal Operations teams. Plan and execute process improvement strategies at the corporate level as well as our six clinics located in the 5 boroughs of New York City and Long Island. Support growth initiatives and customer retention by building and enhancing policies and procedures at both the corporate and clinic levels. Work closely with executive team to plan and execute new services including a major growth initiative involving network sites. Develop communication strategy to increase efficiency and collaboration across our various corporate departments and clinical teams.Mobile Health is an occupational health and employee screening company based in New York City, and with offices in Manhattan, Bronx, Brooklyn, Queens, Staten Island and Long Island. In addition, our on-site services are available across the New York metropolitan area. At Mobile Health, our goal is to provide businesses with the tools they need to have a healthier, safer and more productive workforce. Our expertise in many regulated industries allows us to design custom packages for clients with all of our records accessible by our client portal 24/7. Show less

Manage half of company book of business by growing customer relationships and selling new services. Manage a sales pipeline for new business and engage prospective clients with service recommendations, value proposition and negotiate pricing for services. Working knowledge of compliance standards for Home Health Aids, D.O.T. drivers, and pre-employment health screening requirements for local NYC area hospitals to assist clients with solutions.

Build and maintain relationships with clients and serve as a consultant in regards to their copy and print needs. Build a sales pipeline within designated territory (East Midtown NYC).Staples Copy and Print offers industry leading products from business cards to professional presentations to promotional products and everything in between to help businesses make a lasting impression on their clients.

Developed and implemented new strategy for the store which increased monthly hospitality score by 10 percentage points. Led the increase of Gross Revenue by $145,000 (8.3%) since November 2012. Led daily operations for team of 60+ employees. Maintained financial statements for store and present to senior leadership with strategies for increasing Net Operating Income

Management position for large scale overnight special events with 200+ people per event. Manage 6-10 employees and oversee daily activities. Educate thousands of guests per day in specific marine sciences via auditorium presentations. Created new marketing literature for overnight program for use on the Georgia Aquarium website