Nicole Bent Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

United States

Greenwood, Indiana, United States

Cumming, Georgia, United States

Recruit top-talent with competitive positioning.⋅ Completed onboarding procedures for new employees, assuring all tax documentation are submitted correctly, background checks were conducted, and all starting documents are signed.⋅ Organized and developed training pods for all store employees to include managers, supervisors, and over 30 general employees.⋅ Developed organizational documents to help aid in HR resources to include employee development, disciplinary actions, and… Show more Recruit top-talent with competitive positioning.⋅ Completed onboarding procedures for new employees, assuring all tax documentation are submitted correctly, background checks were conducted, and all starting documents are signed.⋅ Organized and developed training pods for all store employees to include managers, supervisors, and over 30 general employees.⋅ Developed organizational documents to help aid in HR resources to include employee development, disciplinary actions, and terminations.⋅ Assisted in the creation of policies and procedures within the employee manual. With an emphasis on continuous training material and incentive plans maintain employee engagement.⋅ Worked with team members 1-on-1 to enhance performance.⋅ Streamlined new hire training processes by creating store operation training resources.⋅ Accountable for tracking customer satisfaction in relation to employee workflow efficiency.⋅ Development of strategies and clear goal settings to achieve company goals while maintaining company standards of excellence.⋅ Performed quarterly employee evaluations to assure that targeted goals are meet both individually, as well as in the organization. Show less

• Assisting the store manager in executing store operations during scheduled shifts.• Deploying partners and delegating tasks to assure store operations to Starbucks standard and to set a positive example for the team• Anticipating customer and store needs by evaluation of store and customer environment• Ensured consistent communication throughout entire team of 40+ partners. • Delegate opening, midday, and closing duties to a team of 8+ partners• Reevaluate store inventory… Show more • Assisting the store manager in executing store operations during scheduled shifts.• Deploying partners and delegating tasks to assure store operations to Starbucks standard and to set a positive example for the team• Anticipating customer and store needs by evaluation of store and customer environment• Ensured consistent communication throughout entire team of 40+ partners. • Delegate opening, midday, and closing duties to a team of 8+ partners• Reevaluate store inventory usage by creating and adjusting pars in accordance to store needs• Ensures Starbucks maximizes sales and profit while ensuring excellent guest service• Responsible for cash handling, safe verification and daily deposits Show less

Cumming, Ga

Cumming, Ga

• Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.• Successfully assisted customers with purchasing proper equipment and build rapport with customers by asking questions utilizing effective listening skills• Performed duties as assigned by managers, i.e. organizing and stocking merchandise, display products, keep sales floor neat and… Show more • Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.• Successfully assisted customers with purchasing proper equipment and build rapport with customers by asking questions utilizing effective listening skills• Performed duties as assigned by managers, i.e. organizing and stocking merchandise, display products, keep sales floor neat and clean.• Assisted with the store’s routinely performed inventory Show less

• Responsible for all aspects of a store’s operation: marketing, merchandising, inventory, pricing, hiring, training, firing and promoting employees.• Providing clear leadership to the team and lead by example in all areas of the business, such as punctuality, accountability and professionalism.• Lead store meetings to inform and train team members in order to develop and maintain product knowledge, to motivate team and to reflect on their performance • Planning events and… Show more • Responsible for all aspects of a store’s operation: marketing, merchandising, inventory, pricing, hiring, training, firing and promoting employees.• Providing clear leadership to the team and lead by example in all areas of the business, such as punctuality, accountability and professionalism.• Lead store meetings to inform and train team members in order to develop and maintain product knowledge, to motivate team and to reflect on their performance • Planning events and promotions for the store.• Leading the company’s beginner’s running group and training up to 50 runners and walkers four times a week, implementing training on product knowledge, running form and injuries• Responsible for the store’s by-monthly inventory Show less

• Instructor for Couch-to-5k program• Educate new runners on footwear, apparel, running form and other running related subjects• Create a 9 week training plan, targeting a 5k race at the end• Motivate and encourage new runners and assist them with any questions or concerns they have

• Working closely with store manager to improve store operations and sales• Providing an exceptional in-store experience for customers by reinforcing the importance of comfort and service by professionally fitting every customer with the proper footwear and explaining product features and benefits, as well as technical specifications• Communicating information to members of the team, functioning as a connecting link between the team members and the management of the company• Leading… Show more • Working closely with store manager to improve store operations and sales• Providing an exceptional in-store experience for customers by reinforcing the importance of comfort and service by professionally fitting every customer with the proper footwear and explaining product features and benefits, as well as technical specifications• Communicating information to members of the team, functioning as a connecting link between the team members and the management of the company• Leading the company’s beginner’s running group and training up to 50 runners and walkers four times a week, implementing training on product knowledge, running form and injuries.• Assisted with the store’s by-monthly inventory and assist in leading end of year inventory Show less

• Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.• Successfully assisted customers with purchasing proper equipment and build rapport with customers by asking questions utilizing effective listening skills• Assisted in set-up of two new stores by organizing merchandise set-up and training new team members on company policies• Performed… Show more • Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.• Successfully assisted customers with purchasing proper equipment and build rapport with customers by asking questions utilizing effective listening skills• Assisted in set-up of two new stores by organizing merchandise set-up and training new team members on company policies• Performed duties as assigned by managers, i.e. organizing and stocking merchandise, display products, keep sales floor neat and clean.• Assisted with the store’s by-monthly and end of year inventory Show less

Usag Baumholder Baumholder, Rheinland-Pfalz Germany

• Outreach and marketing services to implement successful programming• Beginner and Intermediate German Language instruction courses• Non-official translation services to ACS customers• Interpersonal/Communication Skills- Communicate well with diverse cultures and personalities- Easily resolve customers' inquiries and complaints with tact, patience andsensitivity- Trained new employees on company policies and procedures

Bachelor’S Degree, Human Resources Management/Personnel Administration, General

• Magna Cum Laude

French Language And Literature, German Language And Literature

Coursework completed with over 120 transfer credits