Benton Johnson Email & Phone Number

Sydney, New South Wales, Australia

Leading the Managed Services team at Konica Minolta and responsible for major Federal Government and enterprise-wide projects, working closely with stakeholders at all levels of business to ensure effective delivery of Managed Print Services strategy.Key Responsibilities:• Lead and develop Konica Minolta’s MPS Consulting Services strategy.• Identity and develop new services to bring to market to maximise the managed print services sales potential and value.• Assist the sales team with commercial strategy and contract negotiation for competitive and complex managed print service opportunities.• Champion the growth and development of Onsite Managed Services

Sydney, Australia

Delivering positive business outcomes through proven, fact based print consultancy and designing integrated managed services for customers within all market segments across Australia.Key Responsibilities:• Deliver IT consulting services, to assist with the baseline analysis and solution design of managed print services.• Identify, scope, and deploy onsite Managed Services within Government, Education and Enterprise market• Develop and deliver insights to customers and internal stakeholders in all areas of managed print services.• Assist with commercial strategy and contract negotiation for complex managed print service opportunities.

Responsible for the development, implementation and successful execution of Konica Minolta’s Managed Print Services strategy.Primary responsibilties;• Strategy Development - Development of Konica Minolta’s Managed Print Services (OPS) Strategy and manage its execution and ensure international consistency of service delivery.• Marketing Communications - Articulate the business benefits of managed print services and the differentiators Konica Minolta delivers with Optimised Print Services to generate local messaging, collateral and demand generation campaigns.• Market Intelligence - Monitor competitive offerings in the local and international market.• Vendor Management - Develop and maintain strong relationships with 3rd Party Vendors, broadening Konica Minolta’s multivendor capabilities.• Sales Support - Assist with RFIs, tenders, RFPs, project opportunities, and presentations, construction of solution proposals as required, engaging with MPS Consultants to identify revenue opportunities for MPS.• Training – Train and educate sales teams, analysts, service and other stakeholders in MPS offerings, options and competitive positioning• Business Analysis – Produce reports based on data provided by sales and sales specialists that provide the foundation for customer recommendations on fleet optimisation

• Preparation of sales budgets for company, management and account managers• Development and management of sales commission and incentive programs• Management of Sales Agency contracts• Analysis of customer, opportunity and product profitability• Develop and deliver sales reporting to assist management in achieving sales objectives• Analysis & recommendations for growth/improvement of national sales• Improvement and innovation of reporting and commission tools, database design and reporting capabilities• Supervision of a Commissions & Reporting Analyst• Process Improvement projects• Implementation and training of Sales & Marketing CRM• SharePoint design and maintenance

• Analysis and reporting for channel Managed Services, developing full range of services sales reporting and reporting database • Development & distribution of internal & external partner program reporting• Analysis & recommendations for growth/improvement of Channel Services Sales• Development of forecasting methodology• Channel Partner targeting and rebates• ROI assessment of partner programs prior to launch, continuous monitoring of program health.• Continual process improvement of reporting database, reports and practices

• South Pacific Business Reporting Analyst• Program Analyst for Asia Pacific Compliment & Complaint Handling System (12 Countries)• Information Management Consultant for Process Improvement Projects• Information Management Training & Education• Process improvement for South Pacific programs• Development of On-Demand reporting solutions• Web Design and Authoring• System and database migration

• Training & Education (Complaint Management / Consumer Law / Staff Orientation / System Implementation / SAP)• Legal Representation for Compaq/HP for small claims under $25K• Reporting Analyst – Asia Pacific Compliment & Complaint Handling System (12 Countries)• Customer Satisfaction reporting and program analyst• Process Improvement / Project Management• Process Engineering• Complaint management / Internal Support• Web Design and Authoring

Sydney, Australia

Key Objectives/Primary Role• Inbound / Outbound Telephony• Management of Couriering Services• DOA Management (Deficient on Arrival Products)• Complaint/Escalation Management• Sales - Service Contracts

Sydney Area, Australia

Key Objectives/Primary Role• Ingoing and Outgoing Mail• Courier Deliveries• Management of company facilities• Company Asset Management• Book Keeping

Certificate Iv, Frontline Management

Certificate, Lean Six Sigma - Green Belt

Certificate, Training Small Groups

Certificate, Deliver Training Sessions

Diploma