Benton Johnson Email & Phone Number

Sydney, New South Wales, Australia

• Leading the Managed Services team at Konica Minolta and responsible for major Federal Government and enterprise-wide projects, working closely with stakeholders at all levels of business to ensure effective delivery of.
• Lead and develop Konica Minolta’s MPS Consulting Services strategy.
• Identity and develop new services to bring to market to maximise the managed print services sales potential and value.
• Assist the sales team with commercial strategy and contract negotiation for competitive and complex managed print service opportunities.
• Champion the growth and development of Onsite Managed Services

Sydney, Australia

• Delivering positive business outcomes through proven, fact based print consultancy and designing integrated managed services for customers within all market segments across Australia.Key Responsibilities:
• Deliver IT consulting services, to assist with the baseline analysis and solution design of managed print services.
• Identify, scope, and deploy onsite Managed Services within Government, Education and Enterprise market
• Develop and deliver insights to customers and internal stakeholders in all areas of managed print services.
• Assist with commercial strategy and contract negotiation for complex managed print service opportunities.

• Responsible for the development, implementation and successful execution of Konica Minolta’s Managed Print Services strategy.Primary responsibilties;
• Strategy Development - Development of Konica Minolta’s Managed Print Services (OPS) Strategy and manage its execution and ensure international consistency of service delivery.
• Marketing Communications - Articulate the business benefits of managed print services and the differentiators Konica Minolta delivers with Optimised Print Services to generate local messaging, collateral and demand.
• Market Intelligence - Monitor competitive offerings in the local and international market.
• Vendor Management - Develop and maintain strong relationships with 3rd Party Vendors, broadening Konica Minolta’s multivendor capabilities.
• Sales Support - Assist with RFIs, tenders, RFPs, project opportunities, and presentations, construction of solution proposals as required, engaging with MPS Consultants to identify revenue opportunities for MPS.

• Preparation of sales budgets for company, management and account managers
• Development and management of sales commission and incentive programs
• Management of Sales Agency contracts
• Analysis of customer, opportunity and product profitability
• Develop and deliver sales reporting to assist management in achieving sales objectives
• Analysis & recommendations for growth/improvement of national sales

• Analysis and reporting for channel Managed Services, developing full range of services sales reporting and reporting database
• Development & distribution of internal & external partner program reporting
• Analysis & recommendations for growth/improvement of Channel Services Sales
• Development of forecasting methodology
• Channel Partner targeting and rebates
• ROI assessment of partner programs prior to launch, continuous monitoring of program health.

• South Pacific Business Reporting Analyst
• Program Analyst for Asia Pacific Compliment & Complaint Handling System (12 Countries)
• Information Management Consultant for Process Improvement Projects
• Information Management Training & Education
• Process improvement for South Pacific programs
• Development of On-Demand reporting solutions

• Training & Education (Complaint Management / Consumer Law / Staff Orientation / System Implementation / SAP)
• Legal Representation for Compaq/HP for small claims under $25K
• Reporting Analyst – Asia Pacific Compliment & Complaint Handling System (12 Countries)
• Customer Satisfaction reporting and program analyst
• Process Improvement / Project Management
• Process Engineering

Sydney, Australia

• Key Objectives/Primary Role
• Inbound / Outbound Telephony
• Management of Couriering Services
• DOA Management (Deficient on Arrival Products)
• Complaint/Escalation Management
• Sales - Service Contracts

Sydney Area, Australia

• Key Objectives/Primary Role
• Ingoing and Outgoing Mail
• Courier Deliveries
• Management of company facilities
• Company Asset Management
• Book Keeping

Certificate Iv, Frontline Management

Certificate, Lean Six Sigma - Green Belt

Certificate, Training Small Groups

Certificate, Deliver Training Sessions

Diploma