Ben Vegh Email & Phone Number

Bothwell, GB

Glasgow, Scotland, United Kingdom

• As a Senior IT Support Engineer at AutoRek, I play a pivotal role in ensuring the smooth operation and ongoing development of our IT infrastructure. This multifaceted position encompasses advanced support, network.
• Ensuring uninterrupted operation of the help desk by delivering expert 2nd and 3rd line support for a diverse range of technical issues.Office Network Design and Implementation:
• Spearheading the development of our new office infrastructure, including building and configuring networks, equipment, and video conferencing (VC) solutions.
• Establishing high availability systems and designing, testing, and implementing robust VPN solutions.Mobile Device Management (MDM):
• Designing and deploying a comprehensive Intune-based MDM system from scratch.
• Leading the rollout of BYOD and corporate mobile management strategies to enhance device management and security for over 300 devices.Infrastructure Automation:

Glasgow, Scotland, United Kingdom

• Expertly managing Windows server and endpoint hardware and software support, resulting in a significant reduction in resolution times and comprehensive experience with Dell equipment
• Proficiently supporting Active Directory and Azure Active Directory, demonstrating expertise in query processing and policy management
• Skillfully designing and implementing cutting-edge Hybrid Infrastructure in Azure using Terraform (IaC tool), leveraging Azure's top features such as Disaster Recovery and Fully Stateful Firewall
• Effectively managing corporate network connectivity between multiple sites and the cloud, ensuring high availability through the use of IKv2 VPN on Fortinet equipment
• Diligently documenting processes and procedures within the Halo ITSM knowledge base, promoting clear communication and efficient operations
• Strategically organizing and optimizing internal workloads on Dell PowerEdge servers by employing Microsoft Hyper-V technology, enhancing overall performance and reliability

Glasgow, United Kingdom

• Manage high-level Windows server and endpoint hardware and software support by using a wide knowledge of networking equipment and working with Ubiquiti’s system.
• Coordinate with clients to manage jobs and projects from the initial estimations to the completion.
• Oversee and ensure the delivery of the project in a timely manner along with satisfactory results for both parties.
• Support and enable the delivery of critical projects that require precise planning, execution, and resource management.
• Efficiently provide IT and disaster recovery assistance to retain clients in line with requirements.
• Deliver the best possible solution and experience to the customer by personally supervising recovery on site.

Glasgow, United Kingdom

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