Key areas of expertise:✔Budgeting✔Data Analysis ✔Analytical Skills✔Process Improvement✔Social Media Marketer✔Employment Engagement ✔Management and Organizational Skills✔Customer Relationship Management (CRM)Passionate and person centered professional with over 9 years of experience in team leading, administrative support, and working alongside marginalized and underrepresented individuals. Creative, effective, organized, and a proactive problem solver. Proficient in reading and writing Spanish coupled with active listening skills. Proven experience managing and working in health care systems. Possess a love for communicating and building relationships with individuals from diverse backgrounds. Committed to completing all tasks to the highest standards and further help deliver world-class care.
Iglesia De Dios Punto De Gracia
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Program Account ManagerIglesia De Dios Punto De GraciaLos Angeles, Ca, Us
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Program ManagerIglesia De Dios Punto De Gracia Jul 2023 - PresentSanta Ana, California, United States•Manage and maintain the church’s financial records, ensuring accuracy and compliance with financial regulations. •Develop and execute annual budgets, tracking income and expenses to ensure fiscal responsibility. •Lead fundraising efforts, including planning, and managing donation campaigns to support church program and activities.•Process payroll for pastors and church staff, ensure timely and accurate payment.•Prepare financial statements and reports for church leadership and congregation meetings. •Collaborate with church leadership to allocate resource effectively and support the church’s mission.
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Director Of Social Media And MarketingSocial Media By Ben Dec 2022 - PresentLos Angeles, California, United States• Independently design and monitor marketing on social media Instagram, Yelp, and Facebook.• Perform research on current benchmark trends and audience preferences. • Design and implement social media strategy to align with business goals.• Generate, edit, publish and share engaging content daily (e.g. original text, photos, and videos).• Communicate with followers, respond to queries in a timely manner and monitor customer reviews.• Oversee social media accounts' design timeline cover, profile pictures, and blog layout.• Suggest and implement new features to develop brand awareness, like promotions and competitions.• Stay up-to-date with current technologies and trends in social media, design tools and applications.
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Patient Access RepresentativeCedars-Sinai Apr 2022 - Nov 2022Los Angeles, California, United States• Addressed and resolved a high volume of incoming calls daily and functioned as the primary patient contact for assigned specialties within the Medical Network with minimal direction.• Directed, routed, and referred patients to appropriate multi-specialty areas with minimal disturbance.• Scheduled patient appointments by using scheduling system/application (EPIC).• Determined effective resolutions to complaints/disputes and handled all concerns with etiquette and integrity.• Raised patient calls when appropriate according to applicable guidelines.• Worked alongside other PSR in Dermatology and Pain Management Departments.• Provided outstanding customer service based on an effective intake and diligence with every call.• Multi-tasked between systems while communicating with callers. -
Lead Front Office CoordinatorDr. Parvin Mirabadi Jan 2017 - Apr 2022Sherman Oaks, Ca•Effectively addressed and resolved inquiries and discrepancies related to patient billing.•Verified patient insurance information to streamline check-in process. •Recruited and trained two staff members, ensuring they understood their roles and responsibilities.•Oversaw the replenishment of office supplies and negotiated with vendors to secure preferential pricing.•Coordinated and organized office marketing efforts and events. •Led office meetings to evaluate staff workflow and oversee daily operational tasks to optimize productivity. •Processed insurance payments via check, credit card, and electronic remittance advice, totaling up to $42k.•Managed and organized doctor’s master schedule, including adjustments and accommodations as needed.
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Front Office CoordinatorDr. Parvin Pam Mirabadi Jun 2014 - Dec 2016Sherman Oaks, Ca•Cultivated a professional and welcoming atmosphere for patients and staff.•Coordinated and confirmed appointments, and meticulously prepared charts for the medical team.•Processed 10-15 patients daily, verifying demographic information, managing payment plans, and collection copayments.•Exhibited expertise in handling telephone, email, fax, and front desk responsibilities within a high-volume setting. •Secured necessary referrals and authorizations prior to patient appointments.•Directed and developed and managed social media marketing strategies across platforms such as Instagram, Facebook, Yelp, resulting in an 80% increase in clientele.
Benjamin Villa Education Details
Frequently Asked Questions about Benjamin Villa
What company does Benjamin Villa work for?
Benjamin Villa works for Iglesia De Dios Punto De Gracia
What is Benjamin Villa's role at the current company?
Benjamin Villa's current role is Program Account Manager.
What schools did Benjamin Villa attend?
Benjamin Villa attended California State University, Northridge.
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