Bernadette Ruby Email & Phone Number

Remote

• Designed a 5-part masterclass series with office hours, providing an immersive, interactive learning experience. Created custom presentations and a 200-page manual filled with resources for ongoing use.• Led client meetings to present system utilization, recommend tailored eLearning content, provide guided walkthroughs, and gather feedback for process improvements. Frequently invited to sales and content customization calls due to expertise in the company's intellectual property and eLearning platforms.• Revitalized an outdated book guide, redesigning content with interactive media. Developed a 12-month leadership program, including session tools, eLearning, and assessments, offered in various packages from DIY to full-service facilitation.• Created marketing materials such as product slicks and social media posts. Played a key role in managing marketing initiatives and overseeing marketing agencies.• Owned and managed the tech stack as LMS administrator, handling course creation, user management, and billing. Led CRM HubSpot initiatives, including forms, landing pages, split testing, and data management. Managed website redesign, ongoing updates, and additional page creation. Implemented a DAM system for Google Drive.• Developed the "Manager-in-a-Box" program, a plug-and-play solution for managers, including weekly guides and videos for sales team development, featuring learning objectives, knowledge checks, mindfulness exercises, and commitment to change.

Remote

• Project management for large initiatives with global team members• Consulted on training department growth strategies• Created engaging technical videos for hardware and software training• Provided translation services for learning libraries, ensuring accessibility for diverse audiences• Created and maintained quarterly catalogs for three departments, showcasing products andservices effectively

• Guiding the strategic direction of the rebrand and voice of the company via brand guidelines,website redesign, marketing materials, email blasts• Attended conferences to train the new sales staff and then promote and sell the company• Assisted with UX/UI for the learning platform both in functionality and design• Created the roadmap for content development to grow the number of assets for off-the-shelfcontent and how to grow and develop a client base for custom content• Consulted, pitched, sold, and created learning materials: quick reference guides, power points,interactive eLearning, animated videos, and live video production• Established: job descriptions, pricing model, processes, developmentplans, budget, digital asset management, quality assurance process, templates• Identified and partnered in creating with writers, learning experience designers & rapid content developers, graphic designer

Remote

Brentwood, Tennessee

• Contributed to needs analysis, development, and feedback process for a MedSurg DirectorDevelopment cohort, its success has led to Director Development Toolkits for all clinical directors• Created a COO Mentoring Development Program with select CEOs• Worked with vendors to fulfill needs such as a mentoring platform, competency leveling tool,Code of Conduct course replacement• Visioning sessions for the next steps for the department

Nashville, Tennessee

• Participated in hiring new employees/contractors and on-boarding colleagues• Creating templates, branding standards, and standards for project renderings• Participated in the redesign of the annual compliance training, reduced average time spent by46% saving 28k man hours and nearly 1 million dollars annually• Created materials for a highly interactive leadership experience series for front-line and mid-levelleaders covering essential soft skills and tools needed to be successful in a flipped classroomapproach• Revamped the online new hire orientation, overall time spent was reduced by over 60%• Part of an ongoing effort to improve culture and customer service through: videos, postercampaigns, unique e-learning, awards videos, interactive gaming, and more• Lean course development, data is still being collected but in a single circumstance the trainingwas attributed to the collection of nearly 1 million in post-120-day accounts• Designed and delivered blended training with software simulation videos and best practicespresentation on Captivate software for colleagues• Created an environment for multimedia through the purchase of software and gear• Maintain clear lines of communication with stakeholders, vendors, internal partners, leaders, andfacilitators• Guide junior designers through the design process and quality assurance to improve the overallproduction quality, develop skill sets, determine bandwidth/capability for project delegation andpartnership

Nashville, Tennessee

Brentwood Tennessee

• The department serviced 80,000 employees at 1,100 locations across 47 states• Primary job functions included multimedia production, story-telling, and instructional design• Launched Brookdale University with the department, the program was designed for new and emergingtalent and curated with the corporate knowledge and experience• Multimedia-enabled instructional programs produced included: new employee orientation, salesleadership development, emerging operational leaders program, corporate rebranding, and a range of customer-facing multimedia programs for synchronous/asynchronous communication and learning• Took projects from concepts to deliverables with minimal supervision• Assisted the skill set development of team members• Worked collaboratively on projects internal and external to the team, at numerous locations, and over a range of levels from front line to executive leadership• Produced nationwide live broadcasting of quarterly executive messaging• Large conference coordination of AV equipment and employees

La Vergne Tennessee

• Transformed multi-day facilitated training into interactive e-learning for clients• Aided the creation of web education, this program had a live facilitator via webcam and clients utilizedvirtual meters and machines• Contributed to the on-demand content (a subscription-based knowledge hub) and contributed to a free technical video series used to drive interest• Designed a green screen studio to be utilized for training and creating revenue from other internaldepartment use; mentored colleagues on lighting and video• Developed a customer service series highlighting soft skills and acknowledging high-performers• Collaborated with marketing to produce commercials for new product lines, product packaging, and promotional giveaways• Re-designed internal and external client websites with mobile responsiveness and improved userexperience

Bachelor'S Of Fine Art, Photography, 3.9

Activities and Societies: Dean's Honor Roll, Best in Show, Phoenix Award, National Honors Society

Micro Masters, Digitial Product Management

Micro Masters, Digital Leadership