Bernadette Han, Ph.D., Pcc Email and Phone Number
Dallas, TX, US
Bernadette Han, Ph.D., Pcc's Location
Dallas, Texas, United States, United States
Bernadette Han, Ph.D., Pcc's Contact Details
Bernadette Han, Ph.D., Pcc work email
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Bernadette Han, Ph.D., Pcc personal email
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About Bernadette Han, Ph.D., Pcc
I am a successful Talent Management, Learning, and Organization Development leader with 20+ years of transforming organizational cultures, HR and L&OD functions, leadership bench strength, and talent. I thrive on delivering People and Organizational outcomes. ARCHITECT AND STRATEGIST*Led L&D, OD, and TM Centers of Expertise (COE)*Achieved annual budget cost savings of >$1.2M*Envisioned and created a Talent marketplace and learning ecosystem*Defined and executed learning and talent strategies, achieving growth in a fast-growth company that optimizes organization cost, quality, and performance*Defined and measured benchmarks, trends, KPIs, and metrics to drive success and innovationLEADERSHIP DEVELOPMENT AND TALENT MANAGEMENT:*Supported CEO and Board of Directors with C-suite succession planning*Supported CPO and Senior Leaders with Talent and DEI metrics to manage bench strength*92% satisfaction with Leadership Development for Management Forum (AVPs and above)*Exceptional NPS scores above industry standards for leadership and power/soft skills training*Launched Mentorship Program pilot where diverse employees gained access to leaders at all levels*Key partner in launching Women in Leadership and Career Mobility program pilots with DEIBORGANIZATION CULTURE TRANSFORMATION (OD/OE)*Staged a Talent marketplace tied to Continuous Learning*Statistically increased Employee Engagement scores related to learning and development*Annual sampling: 4,291 learners completed 92,915 videos, e-courses, ILTs, vILTs, books, eBooks, audiobooks, webinars, boot camps, compliance trainings, and podcasts*Became a trusted advisor to leaders and employees using a consultative HR approachTECHNOLOGIES IMPLEMENTATION, ADOPTION, ENGAGEMENT, UX/LX*Successfully launched enterprise learning technologies (LMS-EXE and LXP) in 18 months, far exceeding adoption and engagement metrics*Change Management tactics used to get buy-in, adoption, engagement, resilience, and feedback loops for ERPs, LMS, and LXP implementationsTEAM LEADERSHIP:*Global and cross-functional leadership of matrixed high-performing teams of up to 12 members; recruiting, job analysis, job design, selection, onboarding, compliance training, technical and professional skills coaching, education, and skill-ups*Agile, transparent, strategic, and inclusive leadership style used to build strong relationships resulting in rapidly developed Culture transformation, DEIB, and Leadership Development initiatives *Sustained team morale and performance through Operational, HR, and Leadership transformations
Bernadette Han, Ph.D., Pcc Work Experience Details
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Head Of Learning And Development OperationsAmerican Psychological AssociationDallas, Tx, Us -
Founder And PrincipalThe Bernadette Han Company Llc May 2024 - PresentThe Bernadette Han Company is a high-touch boutique consulting firm offering a wide range of services to cater to your organizational and professional development needs. We seek to understand your uniqueness and deliver tailored strategies and solutions that drive success. Training, Coaching, and Consulting Specialties:*Leadership development at all levels from individuals with influence to executive leadership*High-performing teams and organizations *Transformation through People Ops/HR, organizational culture, and enterprise technologies*Work/life transitions*Cross-cultural communication in the USA and Canada*Thriving as an Asian woman in the workplaceCurrent contract: Provide Learning & Development leadership and expertise to contribute to the growth of the American Psychological Association (APA) whose mission is to promote the application of psychological science and knowledge to improve lives and benefit society. Projects completed:July 2024: Supported visionary C Suite of a Saas-based company moving into a breakthrough growth phase. Worked on Business Transformation through education and a strategy execution review for top 45.June 2024: Supported a tenacious CHRO leading the HR organization in culture and business transformation at a Fortune 200 company. Led a two-part keynote workshop for a team of 160. -
Layoff/Position EliminatedCareer Break Jan 2024 - May 2024I took the opportunity from a layoff/position elimination to transition well; resting and taking stock of life, reflecting on where I've been, where I am, and where I'm going. I've met amazing people who are also transitioning or have experienced some form of work/life transition in their past, with whom I could discuss sustaining a healthy transition and carving out creative paths forward. The reciprocity of encouragement and wisdom fed my desire to chase an old dream so I launched my professional training and coaching LLC and have been helping leaders with their business and culture transformations. I get to help leaders make their visions a reality, whether it's personal leadership or leading enterprise-wide initiatives dealing with people, systems, and culture.
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Senior Director, Talent Management, Learning And DevelopmentVizient, Inc Aug 2021 - Dec 2023Irving, Texas, UsDefined and executed Talent Management, Leadership Development, Learning, and Organizational Development strategies for individual, team, and organizational levels of success and growth, ensuring alignment with DEI, Culture, and Strategy goals. A core mission of the role was to further evolve a Learning and Growth organizational culture in a $1.2B, 4,800-employee size, business-to-business healthcare performance improvement professional services company. Through my leadership and team, we managed a multi-million-dollar budget, achieving cost savings by defining and executing Talent and Learning Strategies in partnership with the People team and cross-functional leaders, leading a team of 12.Accomplishments, not limited to:*Annual budget cost savings >$1.2M*Supported CEO and Board of Directors with C-suite succession planning*Supported CPO and sr leaders with Talent and DEI metrics to manage bench strength and plans*Defined and implemented a Leadership Development Framework to build talent pipelines*92% satisfaction with Leadership Development for Management Forum (AVPs and above)*Exceptional NPS scores well above industry standards for leadership and power/soft skills training*Sustained team's high performance through multiple business, HR, and leadership transformations*Launched Mentorship Program pilot where diverse employees gained access to leaders at all levels*Key contributor to Women in Leadership and Career Mobility enterprise-wide program pilots*Annual sampling: 4,291 learners completed 92,915 videos, e-courses, ILTs, vILTs, books, ebooks, audiobooks, webinars, boot camps, compliance trainings, and podcasts -
Senior Director, Learning StrategiesVizient, Inc Dec 2019 - Aug 2021Irving, Texas, UsArchitect and Strategist:Center of Expertise (COE) leader defining and executing multi-year learning and growth strategies focused on skilling up employees in a fast-growth company that optimizes healthcare organization cost, quality, and performance. Creating a Learning Organization culture:Designed and created a learning ecosystem where we democratized learning, staged employee-driven growth, and had learning and talent work differently because of a newly envisioned talent marketplace. Results impacted Employee Engagement scores with a +2 organizational score and another +2 in the second year, reflecting sentiments about learning, career, and leadership effectiveness.Technologies implementation, adoption, and UX/LX:Successfully launched enterprise learning technologies (LMS-EXE and LXP) in 18 months, far exceeding success metrics for adoption and engagement. Functional and Program Leadership:Agile leadership style was employed to build strong relationships where thought leadership and collaboration led to rapidly developed programs for culture transformation, Diversity, Equity, Inclusion, Belonging, and leadership development. Real-time changes made to achieve desired team dynamics and leadership outcomes. People/Team leadership:Led a team of two to five direct reports and four to five indirect reports at different stages. Coached team to high performance, resulting in 80% more volume and speed across onboarding, compliance, technical, professional education, and skill-ups. Managed a multimillion budget on target.
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Principal Consultant And FounderThe Bernadette Han Company May 2007 - Dec 2019Leadership & Organization Development Consultant:Sample accomplishments: *Success through Covid at the University of Tacoma, Washington*Leadership team development for Kensington Investment Group*HBDI Leadership Development for Moose Toys US*Change/Transitions workshop for medical laboratory educators in a North American Association*Won a contract and successfully designed and delivered a Management Acculturation Program for new-to-role Managers in Qualcomm, a global Fortune 100 large-cap tech corporation. *Delivered multiple 5-day Leadership Academy programs in the US and the Philippines with an elite team of senior instructors and consultants for Dell, a global Fortune 100 large-cap high-tech company. Featured in Wall Street Journal.*Organizational Culture Survey work for Leukemia & Lymphoma Society, the world's largest voluntary health care organization, analyzing data and formally presenting recommendations to CHRO*Six-month coaching contracts for individuals (career, personality, executive/leadership effectiveness).
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Director, Staff Education & Development (Talent, Learning & Organization Development)University Of California San Diego Jul 2017 - Nov 2019La Jolla, Ca, UsUC San Diego is a local public higher-education university with global partners and global reach. Our division acts in partnership with our sister divisions across all UC campuses and locations on strategic systemwide learning and development initiatives designed to serve 180,000 staff.Provide leadership of enterprise-wide division of Human Resources designed to serve all non-academic staff at University of California, San Diego, including Learning & Development, Organization Development (OD), Learning Technologies solutions, Learning Management System (LMS), Content Management Systems (CMS), various talent development programs and OD services. User community includes campus areas and research, admin and clinical staff in Health (Health Sciences, Medical Centers, Clinics). Restructured the function to ensure better alignment with organizational growth, built a high-performing team of eight direct and indirect reports and led the design and implementation of a sustainable, innovative framework and infrastructure for a multi-year enterprise-wide organizational change management program. Customer/client satisfaction scores are significantly above average with new and repeat internal customers and clients, and we have become trusted long-term partners in a highly decentralized, highly changing and complex workplace with unionized and non-union employees. -
Principal Consultant, Organization Development And Director, Staff Education And DevelopmentUniversity Of California San Diego May 2009 - Nov 2019La Jolla, Ca, UsA wonderful recommendation letter from a former boss who was Director of Staff Education and Development (L&OD) for the University of California, San Diego, when she hired me as Principal Consultant, Organization Development. The letter speaks to two positions I held at UCSD, including the promotion to the same Director role in mid-2017.
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Director, Strategic Organizational Change Management, Enterprise Systems Renewal (Special Project)University Of California San Diego Oct 2017 - Jun 2019La Jolla, Ca, UsBuilt up change management function for Enterprise Systems Renewal (ESR) impacting 33,000+ staff, and 38,000+ students. ESR Program Owners: CIO, Vice Chancellor/CFO Office. Defined the methodology, infrastructure, governance, escalation, roles, responsibilities, advisory/consulting and training services for multi-year business transformation (Campus and Health sides). On-boarded, trained and partnered with Change Practitioners.
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Principal Consultant, Organization Development, Uc San DiegoUniversity Of California San Diego May 2009 - Jul 2017La Jolla, Ca, UsProvided complex organization development (OD) services to university managers, executives and their departments and primary educator for all UC San Diego non-academic staff and faculty in administrative positions across campus, including research, admin and clinical staff in Health (Health Sciences, Medical Centers, Clinics).Specialties in Leadership & Management Development, Change and Transitions Management, mindset and behavior changes, defining organization identity, aligning culture with strategies, facilitating strategic planning processes, understanding underlying organizational models to meet organizational challenges now and in the future, team development and facilitator of a variety of staff trainings and workshops, and career and leadership consultations. Used qualitative and quantitative data to continuously adjust and learn to prepare leaders to drive people and organizational strategies designed to shape organizational culture for mid- to long-term goals.
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Adjunct FacultyThe Chicago School Sep 2018 - Dec 2018Chicago, Il, UsTaught Strategic Change Management to Organizational Leadership Ph.D. students and Change Management to I/O Business Psychology Ph.D. students using a scientist-practitioner approach. -
Director, Global Leadership DevelopmentInvitrogen Jun 2006 - Apr 2007Waltham, Ma, UsLed new function and a direct report to serve 5000 employees in over 50 countries.• Built two corporate new-hire onboarding programs (leader and employee) reducing annual attrition costs by an estimated $1M. • Defined leadership development needs in a culture of active Mergers & Acquisitions. • Managed leadership development programs and vendor service contracts.• Selection committee member of Learning Management Systems for compliance trainings. -
Director, Global Learning & Development, Enterprise-Wide Supply ChainGap Inc. 2004 - 2006San Francisco, California, UsBuilt function, hired two direct reports and partnered with international HR generalists meeting learning and development needs for 6,000 employees in six countries (N.A. UK, Asia). • Managed $640K training budget on target and implemented corporate program consumption process. • Aligned learning objectives with business needs of sourcing and vendor development, international logistics, distribution operations, global engineering, and transportation, supply chain strategy, sourcing strategy and services, and supply chain finance groups.• Achieved and exceeded targets for the delivery of leadership, negotiations, performance management, and compliance e-learning programs (including evaluation). • Implemented corporate learning initiatives with HR partners (e.g., Succession Planning, LMS and leadership development). -
Manager, Training & Organization Development, Enterprise-Wide Logistics DivisionGap Inc. 2002 - 2004San Francisco, California, UsDefined three-year training and development strategy and implemented plan for 4,000 employees in three countries.• Managed a $200K training budget on target. • Championed and implemented Leadership Development strategy for high-potential directors.• Championed and led two-year diversity initiative resulting in enhanced recruitment and retention, job satisfaction, and individual career development experiences. Directed teams through the design of all aspects of initiative (vision, mission, strategy, objectives, metrics, processes, roles & responsibilities, conceptual design, curriculum development, recruitment/retention, mentoring program and evaluation plan). Coached HR partners and division leaders through stages.• Designed and delivered programs (e.g., diversity and inclusion skills training and mentorship, leadership & management, and change & transitions management to managers, directors and vice presidents across the US, Canada and the UK. • Coached operations Sr. Director, Directors, and managers through leadership development and campus culture change efforts. Results were positive shifts in leadership behaviors and role change. • Defined evaluation strategy and implemented some or all of Kirkpatrick levels 1-4 into various programs.
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Manager, Training & Organization Development, Western Distribution CentersGap Inc. Jan 2000 - Jan 2002San Francisco, California, UsDeveloped a needs-based three-year training plan (leadership, on-boarding, performance management, merchandise handlers technical training, safety, and diversity) adopted by senior leadership and executed in partnership with local Human Resources business leaders to support 700-1000 employees. • Trained all employees on technical and soft skills programs and conducted Kirkpatrick level 1-3 evaluations.• Consulted to senior leaders on organizational culture change and facilitated change process for the region. • Designed and facilitated succession planning process to drive the right development plans and promotions.• Formally coached high-potential and low-performing managers for their development.• Co-designed job-related behaviors adopted by the division for hourly associate’s performance review process.• Implemented workforce layoffs, job fairs, interviewing and selection of floor associates, and HR specialty programs.
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Project Manager, Performance ManagementGap Inc. Jan 1999 - Jan 2000San Francisco, California, Us• Collaboratively delivered performance management tools and processes for 120,000+ employees.• Co-designed an interactive website for managers to access performance management tools and information.• Led project to align corporate leadership competencies with brand- and field-specific competencies.
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Project Manager, Survey ConsultingGap Inc. Jan 1998 - Jan 1999San Francisco, California, Us• Consulted to managers and C-level executives on survey design, data analysis and action planning. • Managed the design and delivery of first 360-degree feedback survey, process, training and coaching program.
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Analyst, Organizational SurveysGap Inc. Jun 1997 - Jan 1998San Francisco, California, Us• Analyzed Gap Inc. employee opinion survey (EOS) data of approximately 11,000 respondents and proposed recommendations that resulted in action plans led by function leaders in headquarters. • Co-designed an interactive website for managers to access performance management tools and information.• Participated in Gap Inc. leadership competencies development project and aligned EOS items to the model.
Bernadette Han, Ph.D., Pcc Skills
Leadership Development
Training
Organizational Development
Leadership
Management
Employee Engagement
Talent Management
Organizational Effectiveness
Performance Management
Strategy
Career Development
Employee Training
Performance Tuning
Succession Planning
Coaching
Human Resources
Team Building
Organizational Design
Organization
Data Analysis
Program Management
Recruiting
Consulting
Mbti
Culture Change
Interviews
Management Development
Onboarding
Executive Coaching
Public Speaking
360 Feedback
Workshop Facilitation
E Learning
Strategic Planning
Instructional Design
Creative Problem Solving
Collaborative Problem Solving
Project Management
Problem Solving
Diversity And Inclusion
Career Management
Kirkpatrick
Facilitation
Blended Learning
Training Delivery
Organizational Leadership
Microsoft Office
Captivate
Articulate 360
Camtasia
Bernadette Han, Ph.D., Pcc Education Details
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Alliant International University-San Francisco BayAlameda/Berkeley Campus) -
Alliant International University-San Francisco BayAlameda/Berkeley Campus)
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Mit Sloan School Of ManagementCulture Change Seminar For Practitioners
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Mcgill UniversityPsychology
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Mcgill UniversityYear 1 Pre-Med B.Sc. (Considering Minors: Philosophy And Biochemistry)
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Penn State UniversityBusiness Administration
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Stanford UniversityStanford Professor Wasserman'S Online Supply Chain Management Program
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The Wharton SchoolExecutive Program For Supply Chain (Harvard Business School Case Study: Gap Inc. Vs. Zara)
Frequently Asked Questions about Bernadette Han, Ph.D., Pcc
What company does Bernadette Han, Ph.D., Pcc work for?
Bernadette Han, Ph.D., Pcc works for American Psychological Association
What is Bernadette Han, Ph.D., Pcc's role at the current company?
Bernadette Han, Ph.D., Pcc's current role is Head of Learning and Development Operations.
What is Bernadette Han, Ph.D., Pcc's email address?
Bernadette Han, Ph.D., Pcc's email address is be****@****csd.edu
What schools did Bernadette Han, Ph.D., Pcc attend?
Bernadette Han, Ph.D., Pcc attended Alliant International University-San Francisco Bay, Alliant International University-San Francisco Bay, Mit Sloan School Of Management, Mcgill University, Mcgill University, Penn State University, Stanford University, The Wharton School.
What skills is Bernadette Han, Ph.D., Pcc known for?
Bernadette Han, Ph.D., Pcc has skills like Leadership Development, Training, Organizational Development, Leadership, Management, Employee Engagement, Talent Management, Organizational Effectiveness, Performance Management, Strategy, Career Development, Employee Training.
Who are Bernadette Han, Ph.D., Pcc's colleagues?
Bernadette Han, Ph.D., Pcc's colleagues are Xiaofeng Chen, Rahul Chaudhary, Matt Junior, Rabbi Arielle Hanien, Psyd, Sep, Hug Sylvie, Carol (Hrycaj) Meyers, Kathrin Kathrin_luger.
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