Bernadette Kropman Email & Phone Number

Brisbane, Queensland, Australia

PRIME BPM reflects more than 10 years of PRIME PMG's consulting experience. PRIME is a cloud based plug and play Business Process Management/Improvement suite that is intuitive and easy to use, enabling both business users and process experts to work together to deliver results faster.Whether your focus is to drive efficiency, profitability, customer satisfaction, statutory compliance or employee satisfaction - the PRIME suite encompasses best of breed methods and functionality used in BPM, Lean, Six Sigma, Value Stream Mapping and more.Manage and optimise your business performance by using the PRIME Suite to map, analyse, improve and manage your business processes.

Melbourne, Victoria, Australia

Contributing to the development of the next generation by sharing my experience through lecturing about Processes, BPMN and BPMS.

Melbourne, Victoria, Australia

Australia

As co-founder of PRIME Process Management Group, at its inception, in partnership, Bernadette developed the Company’s BPM Service Portfolio including Consultancy and Training services. Her focus is on business growth; incorporating the setting of companywide strategic objectives, business goals and budgets, monitoring and providing leadership, to ensure the strategic objectives are met. As a result of company growth, Bernadette operates in an international business environment, with experience in international business dealings, cross cultural team management and leading the delivery of projects across borders. Over the years, Bernadette has lead her operations team and contributed at times operationally, to delivering BPM projects and training to customers in the Philippines; Singapore; India and Australia, across the following verticals and functions: Industry Verticals:Retail; Logistics; Banking & Finance; Insurance; Utilities; Federal/State/Local Government; Hospitality, Education; Telecommunications; Mining, Transport; Pharmaceutical; Gaming.Business Functions:Human Resource Management; Asset Management; Correspondence; Fleet Management; Finance; Procurement; Supply Chain Management; Shared Services; Financial Planning Operations; Infrastructure Service & Operations; Waste Management; Marketing & Communications; Risk Management; Environmental Health & Safety; Quality Assurance & Regulations; Corporate Planning; Information Technology Operations.In addition to leading the Operations department, she has in depth experience in corporate Human Resource Management, PreSales, Sales and Marketing.

Brisbane, Australia

Providing Senior Business Process Analyst services to our client: Queensland Government - as part of the Whole of Government (WoG) SAP implementation. SAP modules implemented: SD; FI/CO; HCM; MM. Government departments serviced included Transport & Main Roads; Health; Education; Shared Services Agency; Environment; Police.

Brisbane, Australia

Providing Business Analyst and Process Analyst services to our clients:BMA Coal - Selection and implementation of Laboratory Information Management System; BMA Coal - Implementation of Coal Production Reporting (Delay Accounting)Western Mining - Process standardization due to acquisition & merger of BHP Billiton and Western Mining BHP Billiton - SAP implementation to cover mineral movement from Pit to Port

Brisbane, Australia

Advising small to medium enterprise on moving their business onto the web as part of the Queensland Government Smart State initiativeVendor selection and client project coordination for implementation of SAP HCM at Technical & Further Education Queensland (TAFE)

Master Of Information Technology, - Business Process Management, Distinction

Bachelor Of Business, Information Systems, Distinction