Bernard Green Email & Phone Number

Richmond, Virginia, United States

Serves as an On-Call Bartender and Server for a wide variety of banquet functions including but not limited to professional conferences, weddings, receptions as well as private parties.● Sets up and breaks down meeting spaces, all the while catering to the needs of the guests and ensuring a comfortable and safe environment within the Omni Hotel.● Demonstrates exceptional customer service translating into an interpersonal and memorable experience for every guest served.● Serves as a… Show more Serves as an On-Call Bartender and Server for a wide variety of banquet functions including but not limited to professional conferences, weddings, receptions as well as private parties.● Sets up and breaks down meeting spaces, all the while catering to the needs of the guests and ensuring a comfortable and safe environment within the Omni Hotel.● Demonstrates exceptional customer service translating into an interpersonal and memorable experience for every guest served.● Serves as a supporting Bartender for the main hotel bar in the case of last minute call outs and/or anyadditional coverage needs. Show less

Greater Richmond Region, Virginia, United States

Office Coordinator tasked with maintaining the upkeep of the spa calendar while ensuring the smooth coordination of 50+ appointments between two to five operating estheticians daily.● Acted as a liaison between the Clients and the working Estheticians with a heavy emphasis on prioritizing appointments using Millennium Systems International calendar management software with little to no error.● Effectively coordinated client experience from beginning to end with the purpose of ensuring… Show more Office Coordinator tasked with maintaining the upkeep of the spa calendar while ensuring the smooth coordination of 50+ appointments between two to five operating estheticians daily.● Acted as a liaison between the Clients and the working Estheticians with a heavy emphasis on prioritizing appointments using Millennium Systems International calendar management software with little to no error.● Effectively coordinated client experience from beginning to end with the purpose of ensuring clientsatisfaction and ultimately client retention.● Assisted with onboarding new Front Desk Coordinators; facilitating and leading training and shadowsessions for new and current Coordinators; instilling efficient processes for daily best practices. Show less

Greater Northern Virginia Region, United States

Consulted with Clients with regards to wedding day events, timelines and vendor communications. Coordinated and assisted with over 50 events in the greater Northern Virginia area.● Assisted with event coordination from beginning to end, per function, successfully communicatingtimelines with Vendors and Clients alike.● Curated personalized events that catered to the direct needs of the Client; thereby expanding on company reputation, ultimately increasing future event bookings.

Greater Northern Virginia Region, United States

Acted as a venue specialist by handling all venue related matters including venue amenities, catering and all venue services for events such as weddings, galas and open houses.● Substantiated first communications between Coordinators, Vendors and Clients with the purpose of strict adherence to timelines while making sure Venue services are properly accessible to all parties.● Administered “white glove” service to all Guests throughout events, accommodating Guest needs in aneffort to… Show more Acted as a venue specialist by handling all venue related matters including venue amenities, catering and all venue services for events such as weddings, galas and open houses.● Substantiated first communications between Coordinators, Vendors and Clients with the purpose of strict adherence to timelines while making sure Venue services are properly accessible to all parties.● Administered “white glove” service to all Guests throughout events, accommodating Guest needs in aneffort to minimize complications arising during an event. Show less

Greater Richmond Region, Virginia, United States

Promoted from Sales Consultant to Store Manager, responsible for overall store operations, staffing, scheduling, as well as Associate development. Lead stores ranging in volume of $500,000 - $1 million + in gross sales.● Maintained Associate relations within the store by promoting an optimistic working environment thatencouraged better Associate performance which had positive impacts on overall sales.● Heavy focus on KPI metrics that drive business results. Tracking conversion %… Show more Promoted from Sales Consultant to Store Manager, responsible for overall store operations, staffing, scheduling, as well as Associate development. Lead stores ranging in volume of $500,000 - $1 million + in gross sales.● Maintained Associate relations within the store by promoting an optimistic working environment thatencouraged better Associate performance which had positive impacts on overall sales.● Heavy focus on KPI metrics that drive business results. Tracking conversion %, AUR, ATV as well as Units Per Transaction daily to predict sales goals and then meet said sales goals.● Adhered to Sunglass Hut brand standards by constantly reinforcing the “Sunglass Hut Experience”, a selling method designed to increase sales by establishing an emotional connection with Customers to close sales. Show less

Richmond, Virginia, United States

Sales Floor Director tasked with ensuring hourly sales goals are met by Sales Associates through means of sales coaching and motivation. Supervised a store grossing $1.2 million + in revenues.● Specialized in heading all store operations which included store to store transfers, consistent backroom organization, and online sales fulfillment.● Increased sales by instilling “Michael Moments”; a sales model created to infuse the Michael Kors legacy with impeccable customer service with the… Show more Sales Floor Director tasked with ensuring hourly sales goals are met by Sales Associates through means of sales coaching and motivation. Supervised a store grossing $1.2 million + in revenues.● Specialized in heading all store operations which included store to store transfers, consistent backroom organization, and online sales fulfillment.● Increased sales by instilling “Michael Moments”; a sales model created to infuse the Michael Kors legacy with impeccable customer service with the goal of exceeding sales goals. Show less

Orlando, Florida, United States

Property Management program sponsored by the Michelson Organization for the purpose of training with various Property Managers to learn sales, management and leadership skills.● Partnered closely with Property Manages to better understand sales metrics, leasing ideologies and highvolume property management.● Accountable for exceeding personal leasing and renewal goals, while building foundational relationships with residents which encouraged resident retention.

Bachelor'S Degree, Sociology

Sociology