Bernard Thomas Email & Phone Number

With three decades of experience in the hospitality and tourism industries, I am a seasoned Hotel Manager who has overseen the daily operations and financial performance of various hotels that cater to a diverse clientele of business and leisure travellers. My core competencies include hotel operations, fiscal awareness, problem solving, coaching, guest satisfaction and service excellence.I am passionate about creating memorable guest experiences and generating new revenue streams for the properties with a positive ROI for all stakeholders. I have successfully hosted large-scale international events, VIP guests, and diplomatic delegations, exceeding expectations and building lasting relationships. I have enhanced my professional development by completing the General Manager Certification Programme by Radisson Hotel Group, and amongst others obtaining certificates in both communication and project management from The Open University Business School. These skills have assisted me in communicating effectively, manage complex projects, and leading high-performing teams.

Listed skills include Pre Opening, Hotel Management, Food And Beverage, Front Office, and 29 others.

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  Central University Of Technology, Free State

  Hospitality Administration/Management