Bernard Roux Email & Phone Number

Tauranga, Bay Of Plenty, Nz

Mount Maunganui, Bay Of Plenty, New Zealand

Responsibilities• Ownership and execution of the Quality and Release strategy, roadmap and underlying activities• Lead the QA function with a team of Senior QA Analysts, Change & Release Analysts and vendors• Test management, design, execution and reporting on large and small projects• Testing resource management across projects and business-as-usual• Implement & mature Test Automation processes and practicesAchievements • Managed testing on a multi-million dollar programme. Successfully lead a team of testers responsible for performance, security, regression and automation testing. Delivered and executed hundreds of tests successfully and within the planned timeframe.• Implemented test automation that resulted in large cost and time savings for our company.• Successfully lead the automation of large and complex supply chain end to end business processes across SAP, S4Hana and SuccessFactors

Mount Maunganui

Responsibilities• Ownership and execution of the Quality and Release strategy, roadmap and underlying activities• Lead the QA function with a team of Senior QA Analysts and vendors• Ownership and execution of the Quality and Release strategy, roadmap and underlying activities• Lead the QA function with a team of Senior QA Analysts, Change & Release Analysts and vendors• Test management, design, execution and reporting on large and small projects• Testing resource management across projects and business-as-usual• Implement & mature Test Automation processes and practicesAchievements• Reduced the risk and cost to Zespri by raising the maturity level of testing. I introduced best practices using TMMi. We evolved from testing using spreadsheets and Word documents to implementing proper tools and processes• Increased the speed to market and reduced costs to Zespri by implementing Test Automation using Ranorex and Postman. Ranorex was used to automate our SAP processes and allowed us to reduce the manual testing time from 13 hours per test scenario to only 1.5 hours with automation• Enhanced teamwork and improved productivity by building a partnership with our key testing partner. Formed relationships with key stakeholders to improve our testing practices by making use of the expertise of our vendor

Mt Maunganui

Responsibilities• Test lead role to design, execution and report on large and small projects• Lead, mentor and coach a team of 3 QA Analysts• Provided application support to our customers to resolve incidents in accordance with SLA• Worked on projects to develop the testing approach, planning and negotiating testing scope and resource management• Designed and executed test cases to ensure applications meet business requirements, fulfil end-user requirements and systems goals and identify existing or potential defects• Managed testing effort across both local and global usersAchievements• Test Analyst on an HR project to implement new HR processes and systems. Responsible for testing and supporting the new K2, HR Online and SAP systems. This project gave me great experience in HR systems and was successful in transforming the HR systems to be more automated• Reduced the time and effort it took to execute testing by migrating away from Word docs and spreadsheets to Jira and TestRail. Also championed the mapping of all testing processes. This reduced the overall cost of testing for Zespri• Improved Quality and created consistency by creating a Quality Framework with a Quality dashboard that monitored status of testing and highlighted areas of quality risk for projects. This ensured that projects were kept accountable for quality• Worked on a NZ first project which migrated all our systems to Microsoft Azure. The testing effort was large and involved over 200 different interfaces and applications across multiple platforms. Testing and migration were both completed successfully and saved Zespri millions.

Mt Maunganui

Responsibilities• Provided application support to our customers to resolve incidents in accordance with SLA• Co-ordinated support & testing activities• Managed client relationships• Email & Telephone Support• Travel around NZ providing training to clients• Plan, design and execute testing• Manage and train other testers• Troubleshoot defects in software• Work within Agile development teams• Collaborating with the Technical Writer to create and maintain testing-related materialsAchievements• Successfully promoted to senior support/tester after showing strong technical skills and excellent client relations skills• Learned Microsoft SQL and development skills to be an effective tester• Learned how to be an effective trainer and traveled around NZ teaching clients how to use in-house developed software

Durban, South Africa

Responsibilities• Manual testing of all functions within the software. This included documentation testing as well as functional testing• Automated testing using Test Complete• Basic script writing using Test Complete• Manual testing of all functions within our in-house developed bug tracking and call logging software• Designing and implementation of report specifications for reports written for clients.Designing of reports using SQL, IB Expert (Firebird database tool) and QR Design (Third party report designing tool)• Analysis, testing and manipulation of data using IB ExpertInvolved in forming specifications for planned developments in the softwareEmail and telephone support to a client base of approximately 14000 clients

Durban, South Africa

Responsibilities• In-house support, installation and maintenance of a +- 15 user Pastel network• In-house support, installation and maintenance of a +- 15 user Windows 2000 Server based network• Sales and support of Pastel Accounting software• Network and desktop support via email, telephone and on-site visits to a client base of approximately 30 - 40 clients• Repairs and maintenance to in-house desktops and network