• Product owner for solutions enabling Industry Solution Delivery to plan and surface impact on cloud consumption coming from customer facing projects. • Managed program delivery across worldwide distributed tools, insights, and enablement teams demonstrating accountability. • Providing business insights to accelerate consumption and supporting cost expectations with customers.• Supported worldwide operations teams with execution guidance and monthly actionable reports.• Ensured alignment with stakeholders, integration of feedback, clearly managing expectations on scope, timeline, and quality while delivering simple, user friendly and well-integrated solutions.

• Led a virtual globally distributed team of architects, acted as product owner and solution designer for multiple tools supporting Microsoft Services delivery organization and its customer facing projects.• Defined and ensured consistent architecture, reuse of components and consistent user experience across tools.• Ensured DevOps best practices are implemented and followed with the focus on technical aspects regarding processes and applied tools. • Drove adoption of technical quality assurance programs covering security, accessibility, process compliance and operations as well as ensured feedback loop back to tools teams.• Led the adoption of latest technology and services across all tools as reference case for broader community.• Ensured that business requirements are implemented holistically across required tools to ensure seamless integration benefiting end users.

• Led virtual team across US and India for the knowledge management solution used by the Microsoft services organization. • Executed the role as lead product owner including gathering business and end user requirements, defining non-functional requirements, laying out roadmap, led the maintenance of the backlog as well as sprint scope and the orchestration across all product owners and SCRUM master.• Executed program management to ensure accountability regarding scope, quality, budget, and timeline is met. Created transparency with management, stakeholders, end users and other teams. Ensured technical and functional quality.• Managed relationship with stakeholders and end user advocates including alignment on strategy, requirements, roadmap, and status.• Defined solution for collaboration features within the tool, IP reuse functionality, data insights and data integration leveraging Office 365 and multiple Azure services

• Led product management across entire knowledge management solution used by the Microsoft services organization with their partners and customers.• Managed relationship with stakeholders and end user advocates including alignment on strategy, roadmap and providing transparency.• Led program management combined with agile project management• Defined solution and design for project team collaboration, IP reuse planning, reporting and data integration leveraging Office 365 and Azure services in closed collaboration with architecture and development.

• Dedicated to IT provider within saving banks organization• Acted as trusted advisor in the world wide field advisory board for the engagement manager role and while specifying and reviewing new tools and processes.• Drove the specification and rollout of a local business critical consulting information solution, build and test done mainly off shore. This included evangelizing teams, best practice sharing and coaching.• In addition to the tasks listed below in engagement manager job description

• Dedicated to IT provider within telecommunication company• Experienced in handling massive engagements in terms of revenue, resources, complexity and challenging team setups• Generated additional revenue streams and opportunities to foster services position as a strategic asset for customer• Responsible as program manager for consulting redesign of backend services infrastructure and delivering provisioning solution ensuring high customer satisfaction in an end to end engagement• In addition to the tasks listed below in engagement manager job description

• Dedicated to the premium automotive manufacture driving business around central IT, dealer IT and car IT.• Responsible for building, managing and ensuring delivery of a multi-million services pipeline• Managed whole business including closing activities, deal shaping, commercial negotiation, getting contracts signed, internal proposal sign offs, project setup related activities, allocating internal and partner project resources• Developed long term customer specific vision, roadmap and business plan.• Managed and extended relationship with customer to ensure customer satisfaction and positioned Microsoft Services as trusted advisor• Drove and ensured alignment with account and specialized teams.• Establish international support for customer and lead worldwide virtual services team

• for several customers from different verticals thereof the last 12 month dedicated to a premium automotive manufacture• Responsible for scoping, effort estimation and approach of complex development and infrastructure projects• Coordination of customer and internal resource for deal preparation, deal approval, back office, sales team during proposal stage• Managed complex projects from a multi-project controlling point of view including staffing, budget controlling, forecasting, ensure quality, etc.• Expanded business based on existing engagements• Establish relationship with customer to ensure customer satisfaction and that all requirements are met and expectations are handled accordingly.

• for e-commerce out of a strategic, cross-regional group, part of Microsoft Consulting Services Germany• Focused on upcoming technologies and best practices for direct selling, direct marketing scenarios (business to consumer)• Responsible for project management as a lead program manager and/or for the overall architecture as a technical lead architect.• Managed projects for the retail industry, designed the architecture to fulfill high availability, reliability and scalability and coordinated the work of several external and internal teams.• Coached and trained colleagues and partners on e-commerce during projects.

MSN Program Manager Content• for technical project management within MSN Germany. Responsibilities include optimizing production flows, implementing new workflow processes and briefing production houses.• Setup a test environment for content and core products like MSN 2.5. Supervise German content propagation and testing team.• Concepted the German backend for MSN Portal site, the entry point to the World Wide Web and supervised scriptors to realize the concept, including tools for administrating and maintaining the site. Responsible for the integration process from external content and the publishing process.• Coordinated projects between MSN Program Management, MSN Germany Producing and Marketing, the localization team in Ireland and the operation teams in UK and US.

• For the design and development of a CD-ROM based multimedia city travel guide for this publisher of travel guides and books on health, nature, and cooking. The product, released May 1996, provides the end-user functionality to view city maps, plan travel itineraries, and research hotels, restaurants, entertainment, points of interest, and transportation alternatives.• Designed and developed the entire core product infrastructure, set of features, and user interface using Visual C++. Coordinated development activities with two content developers and served as primary liaison with graphical design firm to produce the desired product look and feel.• Communicated complex technical issues in cross-functional teams• Was responsible for the conceptional design and development of database filled with tourist information. Coordinated the maintenance work and optimized the publishing process of CD-ROMs out of this database, used for multimedia products and car navigation systems.

• For the design, development, and deployment of customized manufacturing systems at this software-consulting firm.• Directed activities of three software programmers to develop database applications for a textile manufacturer. Applications included finished goods inventory management, sales/contract tracking and management, production scheduling, and process analysis.• Was responsible for client requirements definition, database design, and software development.• Directed the activities of two programmers to co-develop a new version of the firm's proprietary software production, a communication protocol that interfaces numerically controlled machines with several database products.• Member of project team to develop production control software for a cigarette manufacturer.• Was responsible for developing the interfaces between the production machinery, the production control system, and the production planning and inventory management systems.• Member of project team that developed a series of applications for an industrial machinery manufacturer to manage the deployment of programs to numerically controlled production machinery.