Bernice Zampano Email & Phone Number

Connecticut, United States

Develop and maintain supply chain database to connect manufacturers to resources and expertise across the state. Working to enhance partnerships across Connecticut and nationally to develop the manufacturing ecosystem. Advocate for manufacturing.

Managing the Manufacturing Innovation Fund Incumbent Worker Training Program (MIF IWT). This $14 million state-wide collaborative project between the DECD and DOL spans 5 years assists CT manufacturers to develop skills within their own incumbent workers to improve efficiency and innovation in the marketplace. Team leader to 9 Business Services Specialists, as well as working with DECD, and other public/private partnerships, have served 500+ businesses to train 18,000+ CT employees. Responsible for 5 staff. Lead, train, motivate, and support team. Handle HR inquiries and maintain records according to State laws. Responsible for performance & reporting for Employment and Training Unit including: Equal Employment Opportunity, MSFW, Foreign Labor Certification. Analyze organizational and operational issues. Solve problems/issues. Analyze and develop strategies for data collection as well as data reporting in accordance to State and Federal laws, statutes and regulations. Collaborate with federal agencies in reporting data. Review and analyze current agency practices and procedures recommending improvements. Coordinate various groups and individuals to achieve Labor Department goals and standards. Communicate with all levels of management, field staff, other agency personnel and partners. Work with other agencies to understand their recruitment needs and coordinating our expertise with specialized job recruitment solutions. Experience with recruitment, screening, interviewing candidates for promotion opportunities. Knowledge of State H.R. process. Project management experience. Training facilitator for statewide initiatives. Knowledge of curriculum development. Knowledge of Lean Government principles and practices. Supervisory Skills Certificate – Capital Community College April 2003 Project Management Course Certificate – Capital Community College December

volunteer position coordinating activities and arrangements for Elite Soccer organization under 16 girls team. Includes travel arrangements, event planning and financial responsibilities.

Consulted & conferred with businesses/organizations to assist in the development of training programs in skill enhancements and/or specialized training. Evaluated training requirements. Established workforce development plan and serve as a broker for services. Understand and articulated guidelines set by the State and Federal governments for human resources development, recruitment, retention as well as unemployment law. Developed & implemented formal contracts. Researched other intra-agency and other State or Federal programs to assist businesses/ organizations/non-profit entities. Assessed training needs. Evaluated training assessment and assisted in developing training plan. Acted as an account manager to complete reimbursement process; examples: invoice collection, log sheet documentation collection, cash flow and expenditure reports preparation. Collected all cumulative data for reporting. Reported all individual training information as appropriate. Developed business plan for out reach. Marketed services of the Department of Labor. “Cold” calling and presentations to businesses/organizations for business development or as requested from other agencies, workforce boards, Department of Economic & Community Development, CBIA, ConnStep, Community Colleges, the State University System, Cluster organizations, local economic development groups, Chambers of Commerce and other related entities.

All duties as stated above 45% of the time as well as Apprenticeship Training Specialist for 45% of the time, and general marketing, participation in Department of Labor Career Fairs by recruiting businesses and acting as a business liaison duties for 10% of the time. Apprenticeship Training: consulted & conferred with businesses, unions & organizations to establish/maintain apprenticeship programs. Verified information and documentation presented by sponsor (employer) and apprentice. Acted as a liaison for businesses to gain information on employment practices, recruitment practices, and various employment regulations. Created, modified, and selected appropriate work/wage schedule per industry and/or company. Initiated and implemented registration process for apprentices. Reviewed, discussed and articulated regulations, policies and procedures set forth by State and Federal statutes with both apprentices and business sponsors. Monitored progression of apprenticeship program as appropriate (example: contact Vocational-Technical Schools, verify field ratios, verify that the correct % of wages paid to apprentices and work closely with the Department of Consumer Protection.) Developed/wrote reports and reviewed documentation. Assisted employers with Affirmative Action Plans, talent acquisition and retention, as well as compliance reports. Referred sponsors to appropriate agencies as needed. Interpreted & presented State and Federal Laws regarding apprenticeship, wage and hour, & licensing. Knowledge of labor agreements and have worked with various Unions. Develop and deliver PowerPoint presentations to employer groups or school groups as needed. Recruitment of apprenticeship candidates through in-school fairs and presentations. Collaborated with Federal and State agencies to ensure proper compliance. Developed an Excel program to monitor all sponsors and apprentices.

Ba, Communication Sciences

Education record