I am a senior business professional with over 20 years of experience in the IT and Telecoms.I have a proven track record of closing major new business and upsell deals in complex and competitive markets. I build and maintain strong client relationships based on integrity, trust and win-win solutions. I am at my best in a pivotal role between customer, supplier and partners at all levels, creating long term relationships. As a virtual team builder/manager between customers, ICT and technology teams I realize goals set by stakeholders. Experienced in governance, restructuring and change management and successfully delivering outsourced/transformation services in challenging environments.I am open-minded, curious and always looking for improvements that drive change and transformation. I have strong analytical skills and nurture a structured approach. My specialties are accountmanagement, IT strategy & business alignment, sourcing, customer service management, IT compliance & security, program and project management.