AeroLeads people directory · profile
Bert Cross Email & Phone Number
Director ICAS Operations
at
Sun Life Financial
2 work emails found
@sunlife.com
3 phones found area 781 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director ICAS Operations
Location
Douglas, Massachusetts, United States
Company size
Who is Bert Cross? Overview
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Quick answer
Bert Cross is listed as Director ICAS Operations at Sun Life Financial, a with 25240 employees, based in Douglas, Massachusetts, United States. AeroLeads shows a work email signal at sunlife.com, phone signal with area code 781, 800, and a matched LinkedIn profile for Bert Cross.
Bert Cross previously worked as Contractor - Windows 7 Deployment Project at Sun Life Financial and Associate Director at Sun Life Financial. Bert Cross holds Bachelor Of Science, Management Information Systems, 3.9 from Champlain College.
Company email context
Email format at Sun Life Financial
This section adds company-level context without repeating Bert Cross's masked contact details.
{first}.{last}@sunlife.com
92% confidence
AeroLeads found 2 current-domain work email signals for Bert Cross. Compare company email patterns before reaching out.
Profile bio
About Bert Cross
IT Management Professional with focus on infrastructure, implementation, and production support. Relied upon during major outages to maintain professional approach to problem-solving and communications. Hands-on approach to troubleshooting and team building with the ability to adapt to new technologies and ever-changing requirements.Specialties: Scripting, Problem Solving, Incident/Problem/Change Management, Middleware Support
Listed skills include Windows Server, Windows Desktop, Microsoft Office, Scripting, and 36 others.
Current workplace
Bert Cross's current company
Company context helps verify the profile and gives searchers a useful next step.
Sun Life Financial
6 roles · 46 years
Bert Cross work experience
A career timeline built from the work history available for this profile.
Director Icas Operations
CurrentSupport Investments and Corporate Application Services for both US and Canadian clients.
Oct 2013 - Present
Contractor - Windows 7 Deployment Project
Package and test applications for deployment on Windows 7 64-bit platform.
Feb 2013 - Oct 2013
Associate Director
Reporting to the Director of Production Support, leading a team of eight technicians supporting 2,500 clients throughout the U.S. Managed applications residing on Windows servers and desktops for all areas of the company, including IT, Group Insurance, Individual Insurance, Legal, Finance, and Audit.• Consolidated eight support technicians into one comprehensive team supporting 2,500 clients; established consistent processes and documentation standards, as well as cross-training to ensure coverage at all times.• Established succession management within team, mentoring replacement over a two-year period to ensure continued stability for systems and team.• Created cross-functional Pilot Program to test enterprise-wide updates and patches by both QA and a representative sample of the population to prevent large scale impacts from any software conflicts.• Developed notification process and email templates to be used during system outages to ensure that both clients and management were kept informed.• Upgraded Hyperion Essbase 6.5 to Oracle Hyperion Essbase 9.2, including application installation, database conversion, creation of build scripts for automated overnight builds, integration with Active Directory, and deployment of Microsoft Excel add-in to 250 clients.• Unified license management to central location to facilitate reuse of licenses and improve purchasing power.• Deployed 18 servers to remote offices to support file sharing, software distribution, and application hosting platform.• Resolved a limitation with the Windows Task Scheduler, which was unable to launch a task based on the presence of a file arrival, by developing a scheduling tool which handled this.• Created automated build and deployment script for client server application, including version number update, deployment to QA environment and client desktops, and email notification.
Feb 1991 - Mar 2012
Technical Support Supervisor
Coca Cola Bottling Company Of New England
Focus programming, Operations Supervisor, desktop support
1985 - 1991
~6 yrs
Computer Operator
Monitored scheduled jobs for success; managed tape and print operations.
1981 - 1985
~4 yrs
Team & coworkers
Colleagues at Sun Life Financial
Other employees you can reach at sunlife.com. View company contacts for 25240 employees →
CE
Chidi E. (Psm)
Colleague at Sun Life FinancialWoodbridge, Ontario, Canada
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TR
Tabitha Riccio
Colleague at Sun Life FinancialBurlington, Ontario, Canada
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GC
Gail Craven
Colleague at Sun Life FinancialWinchester, Massachusetts, United States
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GB
Girlie Baya
Colleague at Sun Life FinancialPhilippines
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DA
Dante Aviso
Colleague at Sun Life FinancialWinnipeg, Manitoba, Canada
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BS
Brianna Simpson
Colleague at Sun Life FinancialKansas City, Missouri, United States
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CS
Chung Sing Cheng
Colleague at Sun Life FinancialCentral & Western District, Hong Kong Sar, Hong Kong
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CG
Chris Globocki
Colleague at Sun Life FinancialWhitchurch-Stouffville, Ontario, Canada
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DM
Diego Medina
Colleague at Sun Life FinancialCanada
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RP
Robin Puria
Colleague at Sun Life FinancialWaterloo, Ontario, Canada
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Chidi E. (Psm)
Colleague at Sun Life FinancialWoodbridge, Ontario, Canada
View →
TR
Tabitha Riccio
Colleague at Sun Life FinancialBurlington, Ontario, Canada
View →
GC
Gail Craven
Colleague at Sun Life FinancialWinchester, Massachusetts, United States
View →
GB
Girlie Baya
Colleague at Sun Life FinancialPhilippines
View →
DA
Dante Aviso
Colleague at Sun Life FinancialWinnipeg, Manitoba, Canada
View →
BS
Brianna Simpson
Colleague at Sun Life FinancialKansas City, Missouri, United States
View →
CS
Chung Sing Cheng
Colleague at Sun Life FinancialCentral & Western District, Hong Kong Sar, Hong Kong
View →
CG
Chris Globocki
Colleague at Sun Life FinancialWhitchurch-Stouffville, Ontario, Canada
View →
DM
Diego Medina
Colleague at Sun Life FinancialCanada
View →
RP
Robin Puria
Colleague at Sun Life FinancialWaterloo, Ontario, Canada
View →
2 education records
Bert Cross education
Bachelor Of Science, Management Information Systems, 3.9
Associates In Science, Management Information Systems
FAQ
Frequently asked questions about Bert Cross
Quick answers generated from the profile data available on this page.
What company does Bert Cross work for?
Bert Cross works for Sun Life Financial.
What is Bert Cross's role at Sun Life Financial?
Bert Cross is listed as Director ICAS Operations at Sun Life Financial.
What is Bert Cross's email address?
AeroLeads has found 2 work email signals at @sunlife.com for Bert Cross at Sun Life Financial.
What is Bert Cross's phone number?
AeroLeads has found 3 phone signal(s) with area code 781, 800 for Bert Cross at Sun Life Financial.
Where is Bert Cross based?
Bert Cross is based in Douglas, Massachusetts, United States while working with Sun Life Financial.
What companies has Bert Cross worked for?
Bert Cross has worked for Sun Life Financial, Coca Cola Bottling Company Of New England, and Merchants Bank.
Who are Bert Cross's colleagues at Sun Life Financial?
Bert Cross's colleagues at Sun Life Financial include Chidi E. (Psm), Tabitha Riccio, Gail Craven, Girlie Baya, and Dante Aviso.
How can I contact Bert Cross?
You can use AeroLeads to view verified contact signals for Bert Cross at Sun Life Financial, including work email, phone, and LinkedIn data when available.
What schools did Bert Cross attend?
Bert Cross holds Bachelor Of Science, Management Information Systems, 3.9 from Champlain College.
What skills is Bert Cross known for?
Bert Cross is listed with skills including Windows Server, Windows Desktop, Microsoft Office, Scripting, It Management, Team Building, Troubleshooting, and Vendor Management.
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