Beryl Mutai Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

• Researching, identifying, and prospecting for new customers.• Qualifying leads.• Presenting the company to potential customers.• Setting up quality meetings and appointments with prospects.• Contacting existing customers to track the company’s Net Promoter Score.• Listening to customers’ needs and providing solutions that meet those needs.• Monitoring customer accounts to ensure they are having a positive experience with the company’s services.• Collaborating with other departments to improve customer experience and address customer concerns.• Documenting customer interactions and keeping accurate records of customer information and issues.

Nairobi County, Kenya

• Conducting market analysis and determining the needs of the current market.• Answering customer inquiries and providing information about products or services.• Marketing products online.

Kericho, Kenya

• Greeting customers and assisting them with their inquiries.• Approaching, recruiting, and onboarding new client accounts responsible for stocking all products distributed by Kipchimatt.• Handling customer complaints and resolving issues in a timely and professional manner.• Promoting transparency and accountability for all sales of products under my purview including Stock Control and Stock Accounting• Team management. Ensuring that all loaders, drivers, and merchandisers perform their roles with a keen eye for detail as well as practice integrity.

Eldoret, Uasin Gishu County, Kenya

• Ensuring that all guests receive excellent service and are satisfied with their experience.• Handling reservations and booking• Responding to customer inquiries, handling complaints, and ensuring that all guests’ needs are met.• Responding to emergencies and coordinating with other staff members and following established protocols to ensure the safety and well-being of all guests and staff.• Maintaining accurate records and keeping track of payments, updating guest profiles, and providing reports and other documents as needed.

Nandi County

Introduction To Cybersecurity

Fundamentals Of Digital Marketing, Digital Marketing

Bachelor Of Arts - Ba, Criminology And Security Studies, Second Class, Lower Division

Kenya Certificate Of Secondary Education, B

Activities and Societies: Debating Club and Badminton