Bessie Nolan Email & Phone Number

Denver, Colorado, United States

• Develop, plan, schedule, and project manage 10+ new instructor-led courses (ILC) in collaboration with the instructor ensuring learning objectives, course curriculum, slide decks, and additional resources are prepared.
• Coach 20+ instructors to improve facilitation skills and teaching style to create courses that are engaging, interactive, and provide a positive partner experience. Created instructor training on adult education.
• Assess courses (94% satisfaction CSAT), share findings with stakeholders, and update courses based on partner feedback.
• Strategize ILC program planning through data analyzation. Successfully rolled out 2023 ILC Roadmap including new course selections, marketing and sales tools, categorization of offerings.
• Create a partner subscription model, identify bundling, promotions, advertising opportunities to increase registrations.
• Promote courses to the Academy team, Sales, Marketing, Channel teams, and directly to partners through regular email communication, newsletters, PowerPoint slides, the website, SharePoint site, etc.

• Service to Faculty
• Outreach to 150+ faculty teaching introductory and senior seminar courses to offer class presentation services resulting in approximately 30 class presentations each semester on career readiness topics modified to fit.
• Consult with 15+ faculty in one-on-one meetings to support their unique needs related to course redesigns
• Create workshops and programs to engage and inspire faculty to identify career readiness skills in their curriculum
• Write articles and resources to guide faculty in professional development for student career exploration and success
• Organize the celebration of 130+ faculty nominees as Career Catalysts each year including soliciting nominations through marketing, invitation of university leadership, event planning, budgeting (~$10,000), and day-of.

Denver

• Directly supervise 25-35 student-staff, and co-supervise approximately 75 student staff including Peer Mentors, Lead Peer Mentors, and the Training and Professional Development Specialists
• Institute a training curriculum for student leadership and professional development leading to increased professionalism, accountability, and work productivity of all student-staff
• Create staff handbook, position descriptions, and infographics to clearly explain procedures to all parties
• Collaborate across campus with departments such as advising, financial aid, sustainability, advocates, and others

Greater Denver Area

• Assist in the supervision of BOSS Peer Educators in facilitating discussions around bystander intervention, rape culture, healthy relationships, and other gender violence topics
• Coordinate event logistics such as make room reservations, organize contracts with outside vendors, and submit data entry forms

Greater Denver Area

• Work with students one on one to aid in their persistence through goal setting, time management, organizational skills, study skills and stress management
• Create and lead workshops of academic coaching topics to campus communities

Remote

• Teach English in a fun and interactive way to children living in China to enhance their language abilities
• Use TPR (Total Physical Response) and ESL (English as a Second Language) techniques to improve student's English grammar, reading, phonics, speaking and listening skills
• Assess students at the end of each 25 minute lesson to share their areas for improvement and strengths throughout the lesson
• TOEFL certified - preparing higher level students for the TOEFL exam

Greater Chicago Area

• Schedule all incoming tour requests for the North Carolina and Chicago markets by matching customer wishes with agent availability
• Communicate effectively with customers, agents, support agents and co-workers to create a positive experience for the customer
• Create various projects to support my market including training materials, interactive maps, and information logs

Italy

• Used drama techniques to create simple scripts and theatrical performances that involved learners, lowered their inhibitions and developed their leadership skills
• Created new and exciting English language songs, activities and games that centered around English grammar and vocabulary so that the students were more likely to be highly retentive and enthusiastic English learners
• Delegated tasks to volunteers and evaluated their English abilities so they were able to receive school credit or letters of recommendation, which further promoted the organization ACLE and their goals to improve.

Bangkok Metropolitan Area, Thailand

• Improved first year students' abilities in English, Mathematics, Science, and Health
• Evaluated students regularly and generated plans to successfully help struggling students to succeed
• Researched and presented changes to curriculum so as to benefit future teachers at the school
• Tutored students after school to improve their English reading, writing, speaking and listening skills
• Produced presentations and performances that were evaluated by national Thai organizations to positively reflect LBS and encourage future enrollments

Coral Gables, FL

• Worked with children diagnosed with Autism Spectrum Disorders between the ages of five and seven to enhance their social skills and abilities to make friends more easily
• Aided in teaching students athletics, reading, arts and crafts, and science which increased their abilities to do well in school and retain knowledge over the summer

Coral Gables, Florida

• Fielded all incoming outreach programming requests, handled logistics such as reservations, note keeping, emailing and gathering volunteers so that all requests were responded to and carried out efficiently
• Managed the executive board of students for COPE, led the committee for the Canes4Play initiative, stayed involved in all Student Affairs' initiatives, and co-led Walk a Mile in Her Shoes which resulted in successful.

University Of Miami

• Anticipated needs of the director, support staff and student workers, making the office run more smoothly
• Conducted correspondence regarding budgets and financial forms, office work, and special projects, with a high level of organization, competency, and confidentiality

University Of Miami, Coral Gables, FL

• Traveled to Headstart centers in the Miami area to give preschool students from low-income communities various assessments in order to understand their school readiness with a focus on science
• Entered data from assessments into computer system to be analyzed

University Of Miami, Coral Gables, FL

• Conducted literature searches, assisted in participant recruitment by speaking in psychology classes and making/posting flyers, ran experimental sessions, created survey questionnaires, and entered data into Excel and.
• Ensured ethical conduct was maintained throughout the lab and gained further knowledge about anxiety, stress, OCD and hoarding

University Of Miami

• Interacted with students and faculty on a daily basis, improving customer service and communication skills
• Filed, copied, faxed and delivered important documents to other departments with a high level of responsibility and attention to detail

Sterling, PA

• Mentored campers between the ages of eight and eleven, while keeping their safety the highest priority
• Encouraged self confidence and fun in campers, while facilitating the growth of lifelong friendships
• Taught children of a variety of ages and abilities how to canoe and make jewelry, enhancing their teamwork and creativity skills

Master Of Arts - Ma, Higher Education/Higher Education Administration

Bachelor Of Arts (B.A.), Psychology, 3.87

Activities and Societies: Delta Delta Delta, Omicron Delta Kappa, Rho Lambda, Counseling Outreach Peer Education (COPE), Sexual Assault.

Education record