Sunil Kumar Email & Phone Number

Manesar, Haryana, India

• As a Network Engineer, I work for Bharti Airtel on different vendor’s technology & devices like Ciena, ECI MUX and Switches and Cisco, Nokia, Juniper, Huawei routers.
• Configuration of circuit level provisioning for 4G, 5G (Mobility services) on daily basis for new connectivity over the company's network.
• Performing allocation and Migration of users to different VLANs as required and providing IP pools for manageability of services.
• Experience on VRF creation, Proactive policers, VPN services, bridge-group, bridge-domain, VPLS for service delivery, Pseudo wire creation, and QOS implementation.
• Multi-vendor Networking devices (Cisco, Nokia, Cen, Ciena, ECI) of Airtel Enterprise Network. L2 and L3 path creation.
• Configuration of IPv4, IPv6 address and port mirror activities as per the Plan.

Manesar, Haryana, Bharat

• Representing Wipro Ltd. for Bharti Airtel Project.
• Analyze and resolved network repeated incidents and problems within defined SLAs, minimizing downtime and restoring network functionality promptly.
• Demonstrated expertise in using network troubleshooting tools, protocols, and methodologies to identify and diagnose complex network issues. Conducted root cause analysis to address underlying problems and prevent.
• Maintained accurate documentation of incident details, troubleshooting steps, and resolutions. Prepared incident reports, post-incident reviews, and recommendations for process improvements to prevent future network.
• Proactively contributed to improving network performance, stability, and reliability. Implemented preventive measures, conducted trend analysis, and identified recurring issues for long-term resolution.

Manesar, Haryana, Bharat

• Representing Tech Mahindra for Bharti Airtel Project.
• Configured, Implemented and Support cisco routers, switches.
• Troubleshoot and resolved LAN/WAN connectivity issues.
• Provided help desk technical support for installation, integration, and maintenance on the Airtel Digital Broadband Delivery System.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Handling RF and 4G SBI customers and maintaining SLA & MTTR constantly.

Patna, Bihar, Bharat

• Coordinate daily customer service operations (e.g. sales processes, orders, and payments).
• Monitor and maintain store inventory.
• Organizing employee schedule.
• Analyze consumer behavior and adjust product positioning.
• Dealing with customer queries and complaints.
• Preparing Promotional materials and displays.

Patna, Bihar, Bharat

• Manage the entire sales cycle from finding a client to securing a deal.
• Unearth new sales opportunities through networking and turn them into long term partnerships.
• Remain in frequent contact with the clients in your responsibility to understand their needs.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
• Negotiate agreements and keep records of sales and data.
• Lead Team of 11 members.