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With over 15 years of experience in channel management, I am a leader in the Contact Center as a Service (CCaaS) industry. As the Regional Vice President - North America Channel at Talkdesk, I oversee the strategy, execution, and growth of our partner network, which includes over 200 resellers, agents, and consultants. I am responsible for recruiting, developing, and retaining high-performing partners, as well as driving revenue and customer satisfaction through them. I also collaborate with internal teams, such as sales, marketing, product, and engineering, to ensure alignment and support for our channel initiatives. At Talkdesk, I managed and expanded the regional channel program, resulting in a 50% increase in partner revenue and an increase in partner retention. I have a strong background in call center development, CCaaS solutions, and partner relations, and I am passionate about delivering exceptional customer experiences through innovative technology. I value teamwork, diversity, and excellence, and I strive to bring these values to my work every day.
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Global Partner Acquisition DirectorDstnyHastings, Mn, Us
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Regional Vice President - North America ChannelTalkdesk Mar 2022 - Mar 2024San Francisco, Ca, UsGrow revenue through TSD channels and Reseller channels using teams and incentives. -
Regional Channel ManagerTalkdesk Mar 2019 - Mar 2022San Francisco, Ca, Us
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Regional Channel DirectorNitel Feb 2017 - Mar 2019Chicago, Il, Us -
Sr. Agent Account ManagerConsolidated Communications Sep 2015 - Jan 2017Mattoon, Illinois, Us -
Sr. Channel ManagerIntegra Telecom May 2003 - Sep 2015Vancouver, Wa, UsResponsible for Market Sales Partner sales and quota. Facilitate agent relationships and manage interoffice coordinations. Assist on Identifying sales opportunities, appointments, training and follow up. -
Regional Channel ManagerIntegra Telecom May 2003 - Sep 2015Vancouver, Wa, Us
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Network Sales ManagerIdeacom Mid America Jun 1999 - Jun 2003PBX Equipment Sales and Network Service Agent for 14 Telecommunications Companies.
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System DesignerBusiness Telephone Systems Nov 1996 - Jun 1999PBX System Design, certified on Mitel 2000, Executone IDS System, AVT Unified Messaging Platform -
Encyphered CommunicationsUnited States Air Force Apr 1987 - Apr 1991Randolph Afb, Tx, UsTop Secret SCI Clearance/207x2 Printer Systems Operator. Honorable Discharge.
Beth Bacon Skills
Beth Bacon Education Details
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Winona State UniversityComputer Science
Frequently Asked Questions about Beth Bacon
What company does Beth Bacon work for?
Beth Bacon works for Dstny
What is Beth Bacon's role at the current company?
Beth Bacon's current role is Global Partner Acquisition Director.
What is Beth Bacon's email address?
Beth Bacon's email address is be****@****ted.com
What is Beth Bacon's direct phone number?
Beth Bacon's direct phone number is +195245*****
What schools did Beth Bacon attend?
Beth Bacon attended Winona State University.
What are some of Beth Bacon's interests?
Beth Bacon has interest in Family, Telecom, Skiing, Oil Painting, Camping.
What skills is Beth Bacon known for?
Beth Bacon has skills like Telecommunications, Co Location, Managed Services, Unified Communications, Sip Trunking, Voip, Mpls, Hosted Services, Solution Selling, Telephony, Optical Fiber, Sales Management.
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