Results driven, charismatic, strategic Area Operations and Sales Manager with a successful background in Multi-Unit, Multi-State leadership of Direct (B2B & B2C) field sales teams. Highly knowledgeable of relationship and consultative selling processes with strong analytical and problem solving skills and the ability to manage multiple projects under tight deadlines. Skilled at Profit and Loss and creating above average ROI.Successful record of developing, training, inspiring, and empowering teams to increase and maximize revenue and profits while improving the customer experience through Positive Performance Management, gaining advocacy, and creating a Brand with a commitment towards serving direct reports, customers, and developing teams with core values as a strong foundation. 16+ years of proven progressive business experience within the VoIP, Telecommunication, & Retail industries and served as Area Sales Manager, Regional Sales Manager, Operations Manager, Direct & Indirect Channel Sales Manager, Call Center Manager, and Trainer for ccompanies such as Comcast, Verizon, Hewlett Packard, Apple, IP Communications, DSL.Net, 2Wire, Internet Connect, ISP Channel, AT&T Broadband, TCI @Home, Imation, and Sprint Business Services.Specialties:− 16+years Area/District/Regional management experience in retail field sales/marketing industry (technology based products)− Operations− Sales and Marketing− Retail Merchandising− Customer Service− Training Development and Implementation− Technology and Telecommunications− Human Resources− Recruiting, Staffing, Training, and Management of 10 – 140 direct reports − Leadership Mentoring & Development− Client Account & Multi-Unit Virtual Management− Brand & Channel Marketing− Direct/ Indirect/ B2B/ B2C/ Retail/ Big Box/ Relationship & Consultative Sales − Large Scale Event Coordination− Data Analysis− Strategic Planning− KPI Results− Forecast Management− Budgeting