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As a seasoned leader, I am currently responsible for directing and executing the vision and product roadmap for Eclipse, the industry-leading solution for the plumbing, electrical, and HVAC distribution markets. My role involves working cross-functionally to achieve business objectives, driving innovation, and fostering deeper product adoption. I continuously outpace the competition by delivering innovative solutions that reflect the voice of our customers, while striving to gain market share and support Epicor's corporate initiatives.With extensive experience in managing new functionality from inception to launch, I excel at prioritizing and developing product backlogs within an agile development environment. I engage directly with customers, building long-term, healthy relationships and acting as the bridge between our business unit and operational delivery teams. My efforts are focused on improving customer satisfaction, ensuring the highest levels of product adoption and utilization.I am passionate about empowering our customers with the tools they need to enhance their confidence and productivity with Epicor solutions. My primary goal is to ensure the customer's voice is heard and to deliver continuous improvements and innovative solutions that meet their needs.
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Principal Product ManagerEpicorBrewster, Ma, Us
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Senior Product ManagerEpicor Nov 2020 - PresentConceptualize and deploy enhanced product features for large ERP in distribution space. Collaborate with sales, marketing, and UX to develop offerings with deep customer empathy and data backed insightPartner with customer base, advisory boards, creating focus groups and customer panels to apply feedback into agile development cycleThrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap -
Manager, Digital Content DevelopmentEpicor Software Mar 2018 - Nov 2020Coached global team of 10 instructional designers supporting seven ERPs; creating over 50 courses per monthProvide leadership and direction to product content team, assigning projects and timelines; hold team accountable for achieving targetsCreated curriculum to support lifecycle of userCompiled data highlighting key metrics for reportingWork closely with product management, development, and support teams for needs assessment of customer and employees
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Senior Product Content Owner,Epicor Software Corp Aug 2012 - Nov 2020Hyannis, MaProvided leadership and direction to content team to drive growth and customer engagementDefined and manged comprehensive list of content development requirements and deliverablesParticipated in content creation, 10 courses/mo
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Senior Technical Support SpecialistEpicor Software Corp Dec 2002 - Aug 2012Hyannis, MaProvided technical support using knowledge of complex technology to solve customer issues via phone, email and remote assistance softwareLed Six Sigma project for FCR improvement, Green Belt certified.Improved FCR by 12%Managed and prioritized multiple projects simultaneously, worked independently and drove results, leading the team in resolution and issues assigned
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MemberOcean Edge Resort & Golf Club Jan 2002 - PresentBrewster, Massachusetts, United States -
Principal Facilitator, Design Thinking Consultant,Lime Design Associates 2012 - PresentUnited Kingdom, Singapore, United StatesProject Manager and Design Thinking Consultant and Facilitator, various workshops worldwide -
Project ManagerChristian Brothers Investment Services 1999 - 2001New York, NyDeveloped policies and procedures based on analysis of business practices, incorporating technological and non-technological solutionsCoordinated all software development – needs assessment, analysis, design, testing, and implementation, collaborated on PowerBuilder application for financial reporting;Maintained database integrity, manipulating data utilizing tools such as MSSQL, stored procedures, as well as designing and implementing procedures; -
Business AnalystNutrition Warehouse Jul 1993 - Oct 2000Greater New York City AreaCreated stored procedures to monitor customer, business, and industry trends, cement customer relations, convert potential leads into customers, further defining our marketing strategies;Developed and maintained procedure to track and choose new advertising stations. Performed analysis on data and made recommendations for future marketing opportunities.
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Frequently Asked Questions about Beth Barber
What company does Beth Barber work for?
Beth Barber works for Epicor
What is Beth Barber's role at the current company?
Beth Barber's current role is Principal Product Manager.
What is Beth Barber's email address?
Beth Barber's email address is bb****@****cor.com
What is Beth Barber's direct phone number?
Beth Barber's direct phone number is +151232*****
What schools did Beth Barber attend?
Beth Barber attended St. John's University.
What skills is Beth Barber known for?
Beth Barber has skills like Erp, Troubleshooting, Software Development, Customer Service, Process Improvement, Business Analysis, Enterprise Software, Inventory Management, Microsoft Sql Server, Technical Support, Crm, Analysis.
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Beth Barber
Boston, Ma5yahoo.com, its.jnj.com, jnj.com, its.jnj.com, amgen.com2 .805.44XXXXXX
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