Service Administrator
CurrentResponsible for primary administrative support of Service Operations and secondary support for Parts Operations. Open Service Workorders. Prepares estimates as required and obtain purchase order numbers. Responds to customers in a timely manner; delivering strong internal and external service.Strong communication between technicians, administration, parts and customers. Completing payroll and posting time to workorders. Builds and maintains strong customer relations including interacting directly. Monitor job statuses and workflows for repair jobs. Ensure adherence to processes, timelines, estimates and schedules and report to Service Manager. Ensures open lines of communications are maintained between customer and service/parts department throughout the workorder process as needed. Perform any other duties assigned.