Beth Cameron Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina, United States

Raleigh, Nc

• Responsible for the ownership of the teammate learning experience for assigned verticals and projects.• Provide oversight, analysis, and support related to all training requirements• Leverage internal capabilities to deliver formalized coaching, training, and communication on various topics to drive teammate engagement.• Design, build, and deliver timely, thorough, and engaging need-specific training and enablement topics based on business prioritization and teammate absorption capacity.• Represent team by participating in complex cross-functional initiative and large-scale projects• Work with stakeholders to prioritize training needs intake across Mortgage through a change management lens• Measure the effectiveness of training strategy through reporting, analytics, and surveys.

Richmond, Virginia

Richmond, Virginia Area

• Mitigated regulatory risks by ensuring loan production staff conformance to mortgage lending administration compliance protocol for the mortgage retail channel regions.• Supported 11 mortgage markets containing 165 MLOs in Virginia, DC, Maryland, Pennsylvania, and West Virginia.• Enforced accurate and on-time key compliance task and required regulatory disclosure deliverables to ensure optimal risk management.• Utilized system-generated reports to identify and prevent loan level errors that create compliance risk or financial loss potential.• Helped identify MLA retail process challenges for corrective action or continuous improvement.• Coached and trained MLOs on positive compliance habits.• Facilitated a protective environment for the retail mortgage lending process to avoid losses and adverse outcomes, such as regulatory fines, civil penalties, litigation, negative publicity, and exam findings by sustaining low exception rates for key categories of regulatory tasks.• Rolled out and continued to support the TRID process, while assisting with support and MLO training.

Raleigh, Nc And Richmond, Va

Mitigated regulatory risks by ensuring loan production staff conformance to mortgage lending administration compliance protocol for the mortgage retail channel regions. Supported 20 mortgage markets containing 200 MLOs in North Carolina, South Carolina, DC, Texas, and the company’s call center.• Reviewed high-level pipelines processing data and differentiate identifying anomalies for corrective action or erosion.• Spearheaded process management activities extracting regulatory guidelines, determining additional strategic planning activities, and supporting new hires.• Enforced accurate and on-time key compliance task and required regulatory disclosure deliverables ensuring optimal risk management.• Utilized system-generated reports identifying and preventing loan level errors that create compliance risk or financial loss potential.• Aided in identifying MLA retail process challenges for corrective action and continuous improvement.• Coached and trained MLOs on positive compliance habits.• Facilitated protection for the retail mortgage lending process avoiding losses and adverse outcomes by sustaining low exception rates for key categories of regulatory tasks.• Rolled out and supported the TRID process, while assisting with support and MLO training.

Raleigh-Durham, North Carolina Area

• Guided the overall balanced branch performance by focusing on consumer and small business lending, deposit acquisition and non-interest income generation.• Proactively initiated, developed and cultivated long-term, profitable consumer and SMB client relationships to drive retention.• Delivered superior quality service in-person or by phone to consistently meet client needs and drive engagement.• Supervised branch activities and sales efforts by monitoring deposit size, consumer and small business loan portfolio, investment goals, revenue, client households, and marketplace potential of the branch (segmentation).