Beth Cameron Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, NC

• Responsible for the ownership of the teammate learning experience for assigned verticals and projects.
• Provide oversight, analysis, and support related to all training requirements
• Leverage internal capabilities to deliver formalized coaching, training, and communication on various topics to drive teammate engagement.
• Design, build, and deliver timely, thorough, and engaging need-specific training and enablement topics based on business prioritization and teammate absorption capacity.
• Represent team by participating in complex cross-functional initiative and large-scale projects
• Work with stakeholders to prioritize training needs intake across Mortgage through a change management lens

Richmond, Virginia

Richmond, Virginia Area

• Mitigated regulatory risks by ensuring loan production staff conformance to mortgage lending administration compliance protocol for the mortgage retail channel regions.
• Supported 11 mortgage markets containing 165 MLOs in Virginia, DC, Maryland, Pennsylvania, and West Virginia.
• Enforced accurate and on-time key compliance task and required regulatory disclosure deliverables to ensure optimal risk management.
• Utilized system-generated reports to identify and prevent loan level errors that create compliance risk or financial loss potential.
• Helped identify MLA retail process challenges for corrective action or continuous improvement.
• Coached and trained MLOs on positive compliance habits.

Raleigh, NC And Richmond, VA

• Mitigated regulatory risks by ensuring loan production staff conformance to mortgage lending administration compliance protocol for the mortgage retail channel regions. Supported 20 mortgage markets containing 200 MLOs.
• Reviewed high-level pipelines processing data and differentiate identifying anomalies for corrective action or erosion.
• Spearheaded process management activities extracting regulatory guidelines, determining additional strategic planning activities, and supporting new hires.
• Enforced accurate and on-time key compliance task and required regulatory disclosure deliverables ensuring optimal risk management.
• Utilized system-generated reports identifying and preventing loan level errors that create compliance risk or financial loss potential.
• Aided in identifying MLA retail process challenges for corrective action and continuous improvement.

Raleigh-Durham, North Carolina Area

• Guided the overall balanced branch performance by focusing on consumer and small business lending, deposit acquisition and non-interest income generation.
• Proactively initiated, developed and cultivated long-term, profitable consumer and SMB client relationships to drive retention.
• Delivered superior quality service in-person or by phone to consistently meet client needs and drive engagement.
• Supervised branch activities and sales efforts by monitoring deposit size, consumer and small business loan portfolio, investment goals, revenue, client households, and marketplace potential of the branch (segmentation).