Event Coordinator (Catering & Sales Administrative Assistant)
Olympia, Washington
Managed communication of event logistics for all events and meetings at the Red Lion Hotel Olympia, in 2 ballrooms, expansive outdoor lawn space and 9 meeting rooms. This included daily correspondence with clients, guests and vendors, relaying changes or updates to the appropriate hotel staff, and assisting in onsite execution of events as needed. Managed all billing for catering events, including interpretation of each event contract, posting of all charges, invoicing, troubleshooting discrepancies and payment processing. Additionally, maintained all catering forecast revenue reports to ensure accurate information is relayed to the corporate office, and that all event charges are entered correctly into the event management system.Managed social media for the entire hotel, to increase awareness of our presence in the community, attract new clientele, retain loyal customers and educate guests on the upcoming hotel renovation. This included planning for the re-brand of the hotel from "Red Lion Hotel" to "Hotel RL". Managed Twitter, Facebook and Instagram. Worked with the General Manager, Director of Sales and the corporate office to ensure branding and content are appropriate, timely, and consistent with the company's message and overall marketing goals. Assisted in event room block management and helped monitor pickup and rooming lists.Provided direct administrative support for 3 Sales Managers, 1 Director, a Convention Services Manager and the General Manager. This included special research projects, creating specialized event reports, managing calendars, preparing all meetings, including event pre-conference meetings, and provided individual secretarial support for each manager.