Beth Conroy Email & Phone Number

I am an operations and office management professional with more than 20 years of experience across the marketing, PR, events, and healthcare sectors. I founded, launched, grew, and managed all operations for three successful businesses, driving Year over Year (YoY) growth of up to 100%. With a mindset for efficiency, I also streamlined business processes to drive cost reductions of up to 20% and increases in productivity of up to 25%. As for leadership, I oversaw project teams and managed over 500 complex projects per year with annualized budgets of over $2 million.Skill Set:• Operations Management: built and directed operations for three business launches and refreshed operations at established firms.• Office Management: led office operations for businesses with up to 35 staff, overseeing HR, payroll, logistics, scheduling, and admin.• Team Building and Leadership: recruited and supervised teams of up to 5, including conducting annual performance reviews.• Process Improvement: reengineered business processes that drove double-digit improvements in productivity and cost reduction. • Client Relationships: built and nurtured longlasting client relationships, achieving retention rates of up to 90%. • Project Management: successfully managed dozens of projects concurrently (aggregating to more than 500 per year).• Business Strategy: translated business requirements into effective executable strategic roadmaps for service businesses and SMEs.• Communications: cultivated strong writing and interpersonal communications skills, acting as a bridge across all company functions.• Business Development: created winning sales strategies that drove rising curve revenue growth of up to 100% YoY.• Digital Skills: onboarded new technical platforms quickly for a broad foundation in operations and project management tools.