Latino Team Supervisor / Clinical Social Worker
Framingham, Ma
Led team of bilingual/bicultural employees, ensuring staff met productivity targets and complied with demanding paperwork requirements while delivering high quality care. Mitigated cultural/racial differences amongst staff and management. Provided clinical and administrative supervision. Oversaw intakes and case assignment. In addition, as a Clinical Social Worker also provided individual, couples and family therapy to approximately 50 Latino adolescents, adults and families. Served as liaison to the community. Also provided advocacy, outreach and crisis intervention services. Significant Accomplishments Include:• Single-handedly built Latino Team from a sole bilingual therapist in 1998 to a thriving team of 9 bilingual/bicultural staff in 2017.• Developed culturally-competent practices and did in-service trainings for clinic staff.• Extremely high retention of bilingual staff versus high turnover of monolingual staff in the rest of the clinic.• Supervised MSW and PsyD interns.• Fostered development of excellent reputation of the Latino Team in the tight-knit Latino community thus receiving many word of mouth referrals.